Dog & Cat Vets in Greater London

Hello Vet Clapton is part of the Hello Vet group (with multiple branches listed on its website) and promotes a “designed differently” approach, including WhatsApp advice/triage alongside in-clinic appointments. Based on the clinic’s own service list and what owners describe in recent reviews, it appears set up for both routine care (boosters, annual checks) and prompt help with urgent-but-not-hospital emergencies (for example, an infected foot wound treated quickly).

Concrete details owners mention include

• •Same-day or next-day appointments arranged after messaging the team on WhatsApp.
• •Follow-up after visits (including a next-day phone call to check on an elderly dog after a scary incident).
• •Thorough examinations and clearer explanations than some owners experienced elsewhere (including specific advice for monitoring a cat’s heart murmur).
• •A calmer clinic environment, with treats available in the waiting area; one owner also noted no pressure to buy Hill’s food.

Hello Vet Columbia Road is a Hello Vet-branded veterinary clinic offering both routine care and more advanced workups, with on-site imaging/diagnostic and surgical facilities listed on its website. The clinic also promotes WhatsApp advice & triage, and the website states that emergencies outside regular hours are redirected to an emergency care provider via a phone number.

From the latest reviews available to us, owners describe

• •Ongoing management of complex conditions in cats, with vets explaining test results and building treatment plans (one review names three vets involved).
• •A smooth first vet visit for a pet, and a clinic environment that “doesn’t feel like a clinical vets” and feels warm.

NoviVet is described by reviewers as an independent veterinary practice. The clinic appears set up for both routine care and more involved cases, with an in-house laboratory and x‑ray noted on its website, and owners mentioning operations, diagnosis plus medication, and support around end‑of‑life decisions.

Decision-relevant specifics owners repeatedly mention include

• •Fast access when urgent: multiple reviews describe getting a same-day appointment, including when another practice couldn’t offer one.
• •Clear, step-by-step explanations: vets are described as explaining findings during the exam and, in one case, using drawings to show how an operation would be carried out.
• •Nervous/anxious dogs handled calmly: owners report their dogs being noticeably more relaxed, with staff “fussing” them and helping them settle.
• •Flexibility for euthanasia: one owner reports the team stayed open late to allow time at home before a dog was put to sleep.

Petals Vets describes itself as a truly independent veterinary practice, built by a team with over a decade of experience. Based on recent reviews, the clinic appears set up for both routine preventative care and more involved procedures, with an emphasis on handling nervous pets calmly and taking time to work at the animal’s pace. Concrete examples owners mention include routine flea/worming visits for kittens, dental work involving multiple tooth extractions (one dog had 9 teeth removed), aftercare appointments included as part of treatment, and updates during treatment such as a photo message to the owner.

Pickles Vets describes itself as a membership-only practice with no consultation fees under its membership model, plus easy in-app appointment booking and chat. The clinic is set up for routine primary care (vaccinations, microchipping) as well as on-site diagnostics (in-house lab, X‑ray, ultrasound), with surgery and dentistry listed. In the latest reviews available to us, owners repeatedly mention being able to get seen quickly for urgent worries (including a dog checked after being hit by a bike) and valuing the reduced anxiety around consultation costs due to the subscription approach.

Veteris Clapham 24 Hour Animal Hospital & Urgent Care provides 24/7 urgent care alongside a mobile vet service for home visits. The website describes a phone triage system for emergencies, with home visits by a veterinary surgeon if needed, and care for cats, dogs, and exotic pets.

Recent reviews repeatedly describe time-critical help outside normal hours (including middle-of-the-night call-outs), pets being admitted overnight for monitoring, and owners being kept updated during hospital stays. Several reviews also mention structured follow-up after a visit (including calls the next day and again a few days later to check progress and confirm reports were received).

Veteris Clapham Mobile provides mobile urgent and emergency veterinary care, with a focus on home visits after phone triage by veterinary surgeons. Based on the website, they treat cats, dogs, and exotic pets needing urgent care. Recent reviews describe overnight/weekend support, including a home visit for a sick cat to avoid the stress of travel, medication provided after an in-home check-up, and intensive day-and-night care for a very unwell cat—one vet reportedly staying several hours beyond their shift to continue care.

Independent veterinary practice (founded in 2021 by Dr. Ellie and Dr. Michael, who also work as full‑time vets there). The clinic appears set up for both routine care and more involved cases, with in‑house diagnostics (IDEXX lab, digital X‑ray, ultrasound, microscopy) plus facilities such as a separate cat clinic and Casco kennels.

From the latest reviews, owners repeatedly mention

• •Same‑day help when something suddenly goes wrong (including being seen immediately when arriving without an appointment for vomiting/shaking).
• •Clear diagnostics and targeted treatment (e.g., an ear infection that had persisted elsewhere improved within a week after “the right tests and treatment”).
• •Surgical care with ongoing communication (updates during procedures and a next‑day check‑in after surgery were specifically mentioned).
• •Paperwork support for travel/export certificates, including very fast turnaround when pet passports were lost.

Wooding's Family Veterinary Practice describes itself as an independent, family-owned clinic (the website also notes over 17 years’ experience). Based on the website and recent reviews, it appears set up for both routine care and more involved procedures, with owners frequently mentioning clear explanations and time taken during appointments. Concrete examples from reviews include dental cleaning/dental surgery for dogs and cats, accommodating “quieter time” appointments for a reactive dog, and end-of-life support where owners were able to be present. The website also states the practice provides emergency care, and reviewers mention cost discussions being handled with “complete transparency.”

All Creatures Clinic Locksbottom describes itself as an independent veterinary surgery, owned and run by vets, offering a full range of care from preventative work through to routine and advanced surgery and hospitalisation. Recent reviews repeatedly mention access to appointments at short notice (including same-day), clear explanations “in simple terms,” and follow-up after advice (one owner says the clinic called to check up). Practical details also come up, such as a spacious reception area, and one reviewer notes the team scanned a found cat’s microchip to help reunite her with her owners.

Banstead Village Veterinary Surgery is an independently owned practice, established in 2003 by Andy Downing (MRCVS, BVetMed). Based on the clinic’s own information and the latest reviews, it appears set up for ongoing general veterinary care—people mention both routine check-ups and “unexpected visits,” and describe a team that listens to concerns and aims to reassure owners. Several reviewers also point to long-term continuity (including one client returning for 16 years).

Bayswater Veterinary Clinic describes itself as an independent primary-care practice that’s been established for over 80 years, and it also offers specialist referral services. Recent reviews point to a clinic that handles both routine consultations and more complex cases: owners mention dental extractions with detailed pre- and post-op explanations, and cancer care led by an identified oncologist. The practice also states that emergency out-of-hours care is provided by Elizabeth Street Veterinary Clinic.

Creature Comforts Barnet is set up for both routine care and urgent cases, with multiple recent reviews describing same-day emergency access and rapid treatment decisions. Owners repeatedly mention a calm, “clean” clinic environment designed to reduce stress (treats/tennis balls for pets, tea/coffee for owners), and several describe staff taking time to explain what’s happening and keep pets settled.

Concrete examples mentioned in reviews include

• •A same-day emergency appointment where a dog was diagnosed with a uterine infection and taken to surgery within the hour.
• •An emergency visit after a dog ate a toxic substance, handled “calmly and efficiently,” with the process explained.
• •Staff spending time acclimatising an anxious dog so vaccinations could be given without a muzzle.
• •Extras aimed at lowering stress, such as goodie bags for pets when they leave.

Creature Comforts Chiswick is part of the Creature Comforts group and is set up for both routine care and more involved work, with facilities listed such as an in-house lab, digital x‑rays, ultrasound, a full dental suite, and separate cat and dog wards. The clinic also states it can handle urgent and emergency situations, with out‑of‑hours emergencies referred to trusted partner providers. In recent reviews, owners repeatedly mention being able to get appointments within a day or two, detailed consultations that don’t feel rushed, and structured follow-up around procedures (including phone updates and post-op check-ins). More specialised cases are also described in reviews, including TPLO recovery sign-off with an orthopaedic surgeon and a dog vasectomy (noted as less common).

Creature Comforts Muswell Hill is part of the Creature Comforts group (the website states it operates multiple clinics) and promotes an “All Access” membership that can be used across its clinics. Based on the website and recent reviews, it appears set up for ongoing, membership-based routine care plus common “everyday urgent” problems, with a strong emphasis on easy digital access (in‑app booking and live chat).

Concrete specifics owners mention include: efficient booking/communication (including online), treating and managing issues like a split paw, gastro viruses and neutering, and “quick weigh in” drop-ins with treats. The clinic also states it handles life‑threatening emergencies in‑clinic during opening hours and uses a partner out‑of‑hours provider when closed.

Fauna Veterinary is an independent clinic (not described as part of a corporate group) that presents itself as welcoming “pets of every kind,” and is listed as a Veterinary Nurse Training facility. Recent reviews describe a practice that’s set up for both routine care (annual boosters, parasite prevention) and same-day problem solving (an eye issue “seen without delay,” and a foxtail/grass dart up the nose handled with sedation). Owners repeatedly mention a calm, slow-paced visit style for nervous dogs, plus practical touches like vaccination reminders and flea/worming tablets delivered on time via a pet plan. One recent review strongly disputes the experience, alleging the clinic is “a money making machine,” which conflicts with the predominantly positive feedback.

Greenwood Veterinary Clinic describes itself as an independent practice (established for 27+ years) and is set up for general small‑animal care for cats and dogs, with on-site diagnostic and anaesthetic monitoring equipment. Recent reviews repeatedly mention long-term relationships with the same vets (spanning many years), prompt care for urgent injuries (including a cat with severe trauma), and dental work done under general anaesthetic (including multiple tooth extractions). Owners also describe vets taking time to explain options and provide second opinions—one review says their cat improved after a second opinion when euthanasia was being considered elsewhere.

Hello Vet London Fields is part of the Hello Vet group (with multiple branches mentioned in reviews). The clinic presents itself as “redesigned” veterinary care, with a focus on a calming set-up for anxious pets and strong client involvement (including instant WhatsApp advice/triage and same-day appointments, as stated on its website). Reviews repeatedly describe an approach that keeps owners closely involved around procedures: several mention being able to stay with pets before anaesthesia and be present for waking up afterwards (“Stay by their side” on the website), plus follow-up handled via WhatsApp (photos/texts with the nurse after surgery). Surgical care is a prominent theme in recent reviews—spays/neuters and same-day tumour removal are specifically described—with private rooms offered for difficult conversations.

IVET Services (Elizavet) describes itself as an independent veterinary clinic, offering routine care alongside advanced surgery and telemedicine. From the latest reviews available, owners most often describe the clinic being used for orthopaedic and other complex surgical cases (including TPLO for cruciate ligament damage, fracture repair, and tumour removal), with clear emphasis on detailed explanations before/after procedures.

Concrete examples mentioned include: post-op update calls (e.g., a spay patient’s owner called mid-morning to confirm recovery), rehab support after TPLO (hydrotherapy and physiotherapy referenced), and visual explanations of surgical plans (a vet using 3D models/screen to explain procedures and prosthetic parts). The clinic website also states 24/7 emergency care, with advice to call before travelling.

Medivet Barnes is part of the Medivet group (with shared records across its clinics, as noted by a reviewer who attended another Medivet for a specific eye test and said vets could view treatment history). Based on the available information, the practice supports routine appointments as well as urgent care, and is also a veterinary nurse training facility. Reviewers repeatedly mention practical touches that affect day-to-day visits: staff remembering pets by name, giving treats, and contacting owners when necessary. Experiences described include a first appointment for cat paperwork related to an Australian visa, and support for a dog that is very anxious at vet visits—owners say the team were considerate to keep the dog calmer.

Medivet Catford is part of the Medivet group. Based on the clinic information and recent owner feedback, it appears set up for routine preventive care (vaccinations), cat neutering/spays, and fitting in urgent same-day appointments when needed. The website also highlights access to 24-hour emergency care via Medivet’s 24/7 centres, with a stated overnight emergency consultation fee of £130 for consultations between 7pm and 9am. In the latest reviews, owners repeatedly mention efficient appointments (including quick vaccinations), calm handling of anxious or “fussy” cats, and smooth recoveries after spays (one review specifically notes a very small, neat incision).

Medivet Pinner is part of the Medivet group and offers routine consults plus on-site diagnostics (in-house lab and X-rays). The practice is led by Reena Patel (Partner and Veterinary Surgeon). Based on the website and recent reviews, it appears set up for everyday medical and preventative care (vaccinations, parasite care, microchipping), common procedures like neutering, and investigations that may need imaging or lab work; owners also describe support during end-of-life visits and help with anxious or difficult-to-handle pets. Review experiences are mostly very positive, but there is at least one recent complaint about unclear answers around spaying and medication prices.

Medivet Sidcup Station Road is part of the Medivet group and is noted in the clinic data as a Veterinary Nurse Training facility. Reviews repeatedly single out vet Sandra for taking time with anxious or unwell pets (including a dog that arrived shaking and settled within minutes) and for supporting owners through end-of-life care. Reception staff are also mentioned by name (Laura) and described as helpful and polite.

Concrete specifics owners describe include

• •Extra time in appointments rather than feeling rushed, with questions answered thoroughly.
• •Handling nervous dogs gently enough that they become calm and allow examination/handling.
• •Ongoing care over many years for multiple pets (including long-term cat care over 13 years) and support during a pet’s “final days.”
• •A recovery outcome mentioned by one owner: Sandra “got my dog back to full health.”

Peckham Veterinary Surgery is a purpose-built, independent small-animal practice offering routine care through to advanced surgery. The website says it’s part of an independent group founded in 2006 by veterinary surgeons Alan van Heerden and Dane Walker, and that Peckham patients can access 24-hour emergency care via a neighbouring partner clinic (named on the site as Streatham Hill Veterinary Surgery).

Across recent reviews, owners repeatedly mention consultations that don’t feel rushed, clear explanations of options/next steps, and staff taking time to settle nervous or excitable pets (for example, an older “grumpy” Chihuahua who didn’t attempt to bite, and an excitable Staffie who took a treat from the vet). Surgical care is also specifically referenced, including neutering and post-op recovery where a pet was described as relaxed once home.

Vet in the City is an independent veterinary practice (as stated on its website). From what’s described on the site and in recent reviews, it appears set up for routine care through to surgery, with owners repeatedly mentioning thorough consultations and a personalised approach. Concrete examples from reviews include dental treatment for cats with care “before, during and after”, help investigating a puppy’s food allergies and digestive issues to find the root cause, and a practice environment described as clean with staff who answer questions patiently.

All Creatures Veterinary Surgery describes itself as an independent practice, with in-house facilities and 24/7 digital vet support via a partnership with VidiVet. Reviews frequently describe proactive follow-up (owners say they’re called with test results and checked on after illness/procedures) and clear explanations during consults. Specific care mentioned includes dental extractions for an elderly cat, thorough annual check-ups with practical preventative advice, and support through end-of-life euthanasia.

A small number of recent reviews raise serious concerns, including a report of a missed diagnosis (eye problem later identified elsewhere as entropion) and allegations of upselling/charging for services without consent; other reviewers, however, describe the clinic as good value compared with corporate chains and cite careful precautions around surgery.

Blackheath Veterinary Surgery describes itself as an independent, vet-owned practice that’s part of the London Veterinary Surgeries group, with RCVS Accreditation and a purpose-built hospital. The website highlights a broad in-house service range including keyhole surgery and a BOAS grading clinic, plus hospitalisation when needed. For overnight/24-hour cover, the practice states it uses Mead Vets.

In the latest reviews available, owners mention

• •the team taking time to explain complex, end-of-life health issues and offer support
• •pets being welcomed and handled with care on first visits and when joining with a new animal
• •a practical perk: “2 hours free parking” mentioned by one reviewer

Goddard Veterinary Group Chingford is part of the Goddard Veterinary Group (not an independent clinic) and is RCVS accredited. The practice lists in-house blood testing and X‑ray alongside routine operations, and owners specifically mention dental surgery with detailed explanations of what would happen during the procedure and how to manage aftercare. The website also states the practice has access to 24/7 emergency care via Goddard pet hospitals (with Wanstead Veterinary Hospital named as the closest). Recent reviews highlight clear communication and support through difficult decisions, including end‑of‑life care for a hamster.

Part of the Goddard Veterinary Group (a multi-practice group), this clinic is RCVS-accredited and equipped for on-site blood testing, X‑rays, and operations. The website highlights a free new pet health check and a ProActive Pets healthcare plan, alongside routine vet and nurse appointments.

From the latest reviews, owners most often describe

• •Clear explanations of treatment (“all aspects of treatment fully explained”).
• •Low-stress handling, including patience with an overstimulated dog and support for a very nervous cat that stayed unusually calm during the visit.
• •Hands-on help with blood testing (including staff assisting with restraint/distraction to reduce stress) and neutering/spaying, including support for feral cats (trap help and practical advice).

Medivet Bloomsbury is part of the Medivet group. Based on its stated services and recent feedback, it looks set up for routine preventive care (vaccinations, parasite care, microchipping), common procedures (neutering), and sensitive support for difficult moments (euthanasia and cremation), with diagnostics supported by an in-house laboratory and ECG.

Concrete specifics owners mention include

• •Help with pet travel documentation—one reviewer describes the team resolving last‑minute issues for a dog’s trip using the clinic’s animal health certificate service.
• •End‑of‑life decision support for a cat, described as gentle and “pet centred,” with time taken to help an owner through difficult choices.
• •A consistently warm front‑of‑house experience, including being recognised and welcomed when arriving.

Out‑of‑hours care is handled via a Medivet 24 Hour service (as stated by the practice).

Medivet Dulwich is part of the Medivet group, with access to around-the-clock emergency care via Medivet’s network of 24-hour centres. Reviews describe routine check-ups and care for nervous and rescue animals, with multiple owners highlighting that vets take time to listen and explain rather than rushing appointments. Concrete examples in the latest reviews include support with a very nervous dog (calm handling and humour to reduce stress), advice given when an owner rang “in a panic”, and appointments running on time for a six‑monthly check-up.

Medivet Kenton is part of the Medivet group (not an independent practice). The clinic offers routine appointments (15‑minute consultations) plus diagnostics such as in‑house lab testing and X‑rays, and it also provides home visits and nurse clinics. Out-of-hours care is handled by a Medivet 24 Hour hospital, with a stated consult fee of £130 and no charge for a phone assessment.

From the latest reviews, owners most often describe clear, plan-based care for longer-term conditions (one owner mentions an ongoing diabetes treatment plan for a senior cat, including cost breakdowns), and support during time-sensitive situations (phone support while a dog was having puppies). A small number of reviews report administrative/communication problems and dissatisfaction with problem-solving and test-result follow-up.

Medivet Morden is part of the Medivet veterinary group and is set up for routine care and in-practice procedures, with facilities listed such as an in-house laboratory, ultrasound, X‑rays and ECG. The clinic advertises 15‑minute consultations, nurse clinics, and a “Rainbow Room” noted on its website for end‑of‑life support.

In the latest reviews available to us, owners describe clear explanations around treatments (including a senior cat’s dental procedure) and a calm, unhurried-feeling experience (“all questions answered”). One reviewer, however, reports being surprised by a charge for a short vet phone call.

Medivet South Harrow is part of the Medivet group and lists partner and Veterinary Surgeon Nicola Wong as the lead on its website, though one recent reviewer says Nicola (and vet Krisha) have left, and felt the standard with newer vets “is not the same.” The clinic appears set up for routine care and common procedures, with 15‑minute consultations, in‑house lab work and X‑rays, and services spanning dentistry, neutering and preventative care. Recent reviews repeatedly mention clear aftercare information, smooth same‑day procedures (including a dog neuter plus an eye operation), and dental cleaning under general anaesthesia for older cats.

Medivet Stanmore is part of the Medivet group and offers routine appointments (15-minute consultations) as well as in-practice diagnostics (in-house laboratory and X‑rays). The practice also states it’s a veterinary nurse training facility. Based on the website and reviews, it appears set up for everyday care (vaccinations, parasite care, microchipping, neutering, dentistry) plus some referral-style interests listed on the site (ophthalmology and cardiology).

Owners most often describe short waiting times and calm, gentle handling—particularly for nervous cats—and there are specific examples of problem-solving in consults (one reviewer says their dog’s issue was quickly diagnosed and treated with medication, leading to a fast recovery). Out-of-hours care is provided via Medivet 24 Hour Hendon, with a stated consult fee of £130 and no charge for assessment by phone.

Medivet Twickenham is part of the Medivet group. The practice offers 15‑minute consultations and a wide range of on-site diagnostics and procedures (including dentistry, endoscopy, CT imaging, MRI scans, X‑rays and ultrasound), plus an orthopaedic theatre and in-house laboratory. In the latest reviews available to us, owners repeatedly mention appointments that don’t feel rushed, vets who take time to explain options (including aftercare), and a calm approach with nervous pets. One review also describes detailed help navigating pet insurance and “excellent suturing” after a procedure.

Medivet Welling is part of the Medivet group (a corporate practice) and offers routine appointments alongside diagnostics and procedures supported by on-site imaging and lab facilities. Based on its website and recent reviews, it appears set up for both preventative care (regular check-ups and nurse clinics) and common surgeries such as spays, with clear communication during visits.

Concrete specifics owners mention include: being kept updated during a spay “all the way until pick up”; vets explaining findings clearly and giving options; handling nervous or shy pets in a way that keeps them calm during exams; and practical, same-visit care such as nail clipping during an older cat’s check-up.

Medivet Whitton is part of the Medivet group and provides small‑animal care for cats, dogs and rabbits. The practice is led by partner and Veterinary Surgeon Louise Stanley, with facilities including an in‑house laboratory and X‑rays. Based on the clinic’s stated services and recent reviews, it appears set up for both routine care (vaccinations, microchipping, parasite care, neutering) and more involved cases, including ophthalmology—one owner specifically credits Catherine Wilkinson with successful entropion eye surgery, and another review mentions a cat that ultimately required an eye to be removed after being very unwell. Recent reviews also mention being seen at short notice and accommodating appointment mix‑ups, while one reviewer describes serious reception/communication issues around waiting and appointment handling.

Paragon Veterinary Group is a long‑established practice (the website cites 80+ years) that treats pets alongside equine and farm animals, and is affiliated with XLVets. It also operates as a veterinary nurse training facility (per the provided clinic data). Reviews most often point to practical access and clear explanations: owners mention getting appointments at short notice for older cats, staff talking through what a dog needed and the treatments provided, and out‑of‑hours emergency appointments where they were seen within about half an hour of calling. Several reviews also describe thoughtful setup for cats, including a separate small‑animal waiting room and a screened cat waiting area.

Parkvets Veterinary Clinic is an RCVS-accredited practice and is listed as a Cat Friendly Practice. The clinic treats dogs, cats, rabbits and exotics, and its website states it offers a 24-hour emergency service plus repeat prescriptions. In recent reviews, owners describe hands-on help with end-of-life care (patient, sympathetic support) and with anxious pets, including vets using calm, reassuring handling and explaining procedures (for example, talk-throughs before ear treatment). Pricing feedback is mixed: some clients accept the costs and mention payment plans/insurance support, while others describe medication and prescription charges as unexpectedly high.

Paxton Veterinary Clinics Ltd is a small-animal practice (ownership group not stated) offering routine consultations and health checks, plus practical extras like relocation assistance and pet travel discounts. Recent reviews repeatedly mention support for anxious or nervous pets (including a rescue dog and a scared dog returning to vets after bad prior experiences), and straightforward appointment access (same-day slots and online booking mentioned). The clinic also seems set up to help coordinate urgent care when needed—one reviewer says Emily helped arrange an emergency vet for their cat.

Concrete specifics mentioned by owners include a “nice big reception area,” appointments “run to time,” and a vet choosing medication to help a fearful dog relax for a follow-up visit rather than forcing an exam.

Roundwood Vets Ltd describes itself as an independent practice and, based on its website and recent reviews, appears set up for routine preventative care (vaccinations, dental care, health plans) as well as urgent appointments when pets are ill or injured. Owners repeatedly mention thorough examinations and a care process that runs from booking through to follow-ups (including reminders for re-checks). Reviews also include examples of longer-running treatment plans (one cat’s case taking around 10 weeks with multiple visits) and emergency presentation where owners felt the team “jumped” into action.

Wellpet Veterinary Practice Ltd is a veterinary clinic for cats and dogs, and is also described in the clinic data as a veterinary nurse training facility. No corporate group affiliation is stated in the information provided. Reviews most often describe supportive, calm handling and clear explanations during consultations (including discussing diagnosis and treatment options), but a small number of recent reviews report the opposite—a rushed appointment after a long wait, and front-desk interactions described as aggressive, particularly around cancelling a monthly pet-plan.

Concrete details mentioned by owners include

• •Cat and dog care across multiple visits (both routine and illness-related outcomes reported).
• •Vaccinations, including a visit specifically for a FeLV vaccination (with one reviewer disputing the advice they were given about vaccine coverage).
• •A clinic environment described as spotless, well-equipped, and calming (from one detailed account).
• •A monthly pet-plan arrangement is referenced (with one reviewer unhappy about cancellation/fees).

West Wickham Veterinary Surgery is a purpose-built, independent small-animal practice, part of an independent group founded in 2006 by veterinary surgeons Alan van Heerden and Dane Walker (as stated on the clinic’s website). The clinic covers routine care through to surgery and medicine, and for 24-hour emergency care it says patients can access a larger 24-hour hospital within the same group. Recent reviews most often describe clear explanations of options/next steps, calm handling of nervous pets, and treatment for a mix of routine and more complex issues (examples include ear infection with seizures, dental extractions, and booster visits/check-ups).

Whisker & Woof describes itself as a new, independent veterinary practice focused on preventative, routine, and urgent care, and states it provides emergency and out-of-hours services. The website lists Zero Pain Philosophy, RCVS Small Animal Practice, and ISFM Silver Cat Friendly Practice accreditations.

From the latest reviews available, owners most often describe

• •Clear, unhurried consults where options are explained (including diagnostics and treatment choices for senior pets).
• •Urgent/problem visits being handled promptly and calmly (examples include gastrointestinal illness and emergency appointments).
• •Procedures and aftercare, including spay surgery and post-op follow-up (one owner reports a next-day check-in after euthanasia).
• •On-site ultrasound being available (mentioned by a reviewer as equipment the practice has invested in).

Abingdon Vet Centre describes itself as a long-established, general veterinary practice with on-site diagnostics (digital X‑ray, ultrasound and an in‑house laboratory) and the ability to hospitalise patients. The website highlights specialist surgery options (orthopaedics, soft tissue and dentistry) alongside routine preventative care, and says it provides 24/7 emergency support through a partnership with Elizabeth Street Veterinary Clinic.

From the latest reviews available to us, the clearest decision-relevant signals are around pet travel paperwork and support: multiple reviewers mention detailed help with the AHC process and advice for travelling abroad (including with a budgie). Reviews also include small but concrete examples of practical help (e.g., staff assisting an owner to clean up after a cat had an accident en route) and note that it can be a “very busy clinic” while still being responsive.

Animal Choice is a small-practice-style vet clinic (one reviewer says it “feels like a family run business rather than a big corporate”). It appears set up for day-to-day primary care plus ongoing management of chronic issues: owners mention allergy care, vaccinations/injections, infections treated with antibiotics, and “operations big and small.” Practical touches come up repeatedly, including same-day appointments when pets are unwell, phone advice on whether a pet needs to be seen, and help with submitting regular treatments to insurers. Home care is also referenced: one owner reports a home visit arranged within an hour for a cat with an infection, and another says the team recommended a locum for euthanasia at home for a cat that became very stressed leaving the house.

Arden House Animal Hospital is an independent practice (website states it’s been caring for patients since 1946). Clinic data also describes it as a veterinary nurse training facility and offering emergency veterinary services (stated as “24/7 or extended hours”). Recent reviews describe a practice that’s set up for ongoing medical management (e.g., regular rechecks for a dog with gastrointestinal problems) as well as challenging appointments (a reactive German Shepherd handled calmly). The latest written feedback is mostly positive about clear explanations and gentle handling, but one detailed review reports a serious concern about being pressured to accept a ~£2,000 plan or euthanasia and difficulty getting their dog returned.

Concrete specifics mentioned by owners

• •A reactive German Shepherd reportedly became relaxed during the appointment due to Mary’s confident handling.
• •One owner says Dr Jose Romero explained a gastrointestinal work-up step by step, didn’t push “tons of medications,” and arranged regular follow-up visits.
• •Multiple owners mention the practice has had a recent refurbishment and describe it as clean/modern.
• •One owner reports being presented with a treatment plan near £2,000 and being told it was “pay in full or euthanise,” later disputing the urgency after their dog recovered.

Goddard Veterinary Group South Woodford is part of the Goddard Veterinary Group (a multi-site practice) and is RCVS-accredited. The practice is set up for day-to-day consultations and preventive care (vaccinations, parasite control, microchipping), with in-house blood testing and X‑ray listed on its website, plus dental and neutering services. For out-of-hours emergencies, the website says care is provided via Wanstead Veterinary Hospital (24/7).

From the latest reviews available, owners most often describe pets being handled calmly during visits (including anxious animals), and several examples of practical help beyond the appointment itself—such as support navigating animal travel paperwork, rabies vaccination, and a BOAS assessment for a brachycephalic dog. A smaller number of reviews describe a sharp contrast: a complaint focused on front-desk conduct and dissatisfaction with how management handled the issue.

Mayow Veterinary Surgery describes itself as independently owned but part of the London Veterinary Surgeries group, with Silver Cat Friendly Status. From the services listed on its site and the recent reviews, it appears set up for routine care and common medical/surgical problems, with hospitalisation available and out-of-hours emergency care arranged (as stated on the website).

Recent reviewers repeatedly mention practical, decision-relevant details such as

• •Fast access to an appointment when needed, including a case where a pet was “seen quickly” and was in less pain the same day.
• •Clear explanations and unhurried communication, including patients who asked for clarification and “never felt uncomfortable or rushed.”
• •Cat-focused handling, with multiple owners describing vets being gentle and calm with nervous rescue cats.
• •Routine-to-procedural visits referenced in reviews, including boosters/check-ups, dental work, nail trims, and dispensing medication.

Medivet Finsbury Park is part of the Medivet group and offers routine care with on-site diagnostics (in-house laboratory and X‑rays). The website lists 15‑minute consultations, nurse clinics, and home visits, alongside core preventive services (vaccinations, parasite care, microchipping) and procedures such as neutering and dentistry. Recent reviews are mixed: some owners describe vets being “excellent” and helping “above and beyond,” while others report serious communication problems—such as arriving to find the practice closed without being notified, and a debt letter for £67 received without prior invoice or explanation.

Medivet Teddington is part of the Medivet group and offers routine care plus in-practice diagnostics (in-house lab and X‑rays), with out-of-hours cover via an affiliated Medivet 24‑hour service. Based on its stated services, it’s set up for day-to-day preventive care (vaccinations, parasite treatment, microchipping) as well as procedures such as neutering and dentistry, and it also offers home visits. Recent reviews repeatedly mention clear explanations during appointments, phone updates while pets are in for operations, and prompt follow-up checks afterwards.

My Vet 24-7 Ltd describes itself as offering 24/7 emergency appointments and a broad mix of routine and referral-style care, with facilities listed on its site including digital radiography, ultrasound and endoscopy. The clinic also states it handles a wide range of species (dogs, cats, birds, reptiles and other small animals) and lists orthopaedic surgery among its specialties.

Recent reviews repeatedly single out a vet named Daniel for taking a less invasive route where possible (one owner says he advised treatment that avoided an “expensive operation”; another contrasts his approach with recommendations for “expensive scans”). Owners also mention dentistry/dental surgery and long-term continuity of care (“coming for a number of years” / “over a decade”). Practical feedback is mixed: some praise easy booking and last‑minute cancellations, while one recent review reports long waits, a poorly maintained waiting area, and inconsistent guidance from reception staff.

Parkside Veterinary Centre Ltd is an independent, RCA‑accredited first‑opinion veterinary practice. The website highlights diagnostics and surgery options (including keyhole/non‑invasive procedures), plus nurse clinics, dental care, and grooming. Recent reviews repeatedly mention same‑day and urgent appointments being available, on‑time consultations, and thorough examinations—including care for a hamster and a dog with a painful leg, with owners noting pets were handled in a way that avoided unnecessary stress. The practice also offers digital veterinary support via the VidiVet mobile app (round‑the‑clock access, as described on the website).

Sherwood Veterinary Services Ltd. describes itself as an independent practice (not a corporate group) and is RCVS Accredited and ISFM Cat Friendly. From the website and recent reviews, it appears set up for general veterinary care with an emphasis on preventative work and nurse-led clinics, alongside handling urgent “same-day” issues when needed. Recent reviewers repeatedly mention vets talking owners through options without pushing costs, plus careful handling of nervous dogs (e.g., injections given “without [the dog] even noticing” and a “super nervous rescue” staying calm during a small procedure). Reviews also describe sensitive support around euthanasia and management of post-surgery complications.

The Neighbourhood Vet is an RCVS-registered practice and is accredited as a Cat Friendly Clinic. It also states it is a veterinary nurse training facility. Based on recent owner accounts, the clinic is set up for both routine care and more involved cases: reviews mention supporting a rescue cat with complex health issues over years, a dog spay with aftercare check-ins, and a Sunday visit for a very unwell cat where the vet provided a careful assessment and reassurance. Several reviewers also describe follow-ups/check-ins after treatment and clear explanations from staff.

The Net Vet is a small-animal practice that reviewers most often describe using for cats and dogs, including senior-pet care and same-practice continuity after trying another vet. Based on recent written reviews, the clinic appears set up for both routine consultations and more involved medical/surgical work (e.g., investigating lumps and performing tumour removal), but experiences reported around communication and follow-through are mixed.

Concrete specifics mentioned by owners include

• •Diagnostic workups such as blood tests and needle sampling of a lump, followed by discussion of surgery and lab analysis.
• •Treatment for giardia in a cat.
• •End-of-life support, including making a paw print after a dog died.
• •A complaint describing a lost sample and delayed/absent call-backs when trying to speak to a vet, alongside multiple reviews praising clear explanations and thorough checks.

Village Vet Ealing is part of the Village Vet group. It focuses on small animals (cats, dogs and rabbits) and offers routine care alongside ongoing support such as veterinary nurse clinics and senior-pet care. The practice also points owners to a 24/7 emergency service via the group’s Hampstead practice. Recent reviewers repeatedly mention a consistently warm welcome and that staff “go above and beyond” in caring for both pets and owners; one reviewer notes they’ve used the practice since around 2015.

Village Vet St Johns Wood is part of the Village Vet group. The practice describes a team of two permanent vets, three registered veterinary nurses, and two receptionists, and notes a recent refurbishment that added three new consulting rooms plus separate cat and dog waiting areas. Based on the clinic’s stated facilities (on-site lab, digital x-ray, dental x-ray, operating theatre) and recent reviews, it appears set up for both routine care and same-day urgent problems—one owner specifically mentions being fit in as an emergency close to closing time. Named vets in recent feedback include Dr. Kelly Moore, praised for being knowledgeable and reassuring.

Anderson's Veterinary Surgery describes itself as an independent practice, and is set up for both routine care and time-sensitive problems, with emergency veterinary services (24/7 or extended hours) listed in the clinic data. The website also lists acupuncture as a specialty and notes it is a veterinary nurse training facility.

From the latest reviews available to us, owners most often point to

• •Fast access when something is urgent (e.g., a dog with a paw injury was told to come straight in and was seen “within seconds”).
• •Clear communication and decision support when pets are unwell (described as helping owners make informed decisions).
• •Considerate handling of end-of-life care, including letting an owner pay privately in the room and sending a personalised handwritten condolence card after a euthanasia.

Blue Cross Animal Hospital is run by Blue Cross (an animal welfare charity) and operates as a veterinary hospital with emergency capability (listed as providing emergency veterinary services, including 24/7 or extended hours) and a veterinary nurse training facility. Recent reviews describe a mix of routine and urgent care, including dental treatment for a cat that “went smoothly,” an emergency case involving a pregnant dog where the team “managed to save her and her puppies,” and end-of-life care (euthanasia) with follow-up gestures like a sympathy card. Owners frequently mention clear explanations and being kept updated during treatment, but there are also concerns raised about eligibility rules for charitable support and, in two separate reviews, about how sensitive communication/behaviour felt during difficult end-of-life situations.

Goddard Veterinary Group Ilford is part of the Goddard Veterinary Group (not an independent practice). The clinic is RCVS accredited, offers on-site blood testing, x-rays and operations, and is also listed as a veterinary nurse training facility. Reviews frequently describe the team fitting in urgent, last-minute appointments (including for small animals) and being thorough in examinations—for example, a rabbit with a suspected fracture was rechecked and treated with pain relief, and owners reported a good recovery. A recurring practical downside in the latest reviews is difficulty getting through by phone, alongside otherwise positive care experiences.

Hill Park Veterinary Group is a two-branch independent veterinary practice (described in reviews as still in private family ownership) that’s been operating since 1986. It’s also listed as a veterinary nurse training facility. Recent reviews point to a clinic geared toward routine care plus procedures like dentistry, with practical touches to reduce pet stress (for example, free calming wipes offered in reception). Owners also mention continuity (being able to see the same vet so their pet is known) and home visits in special circumstances.

Hill's Veterinary Surgery Ltd is an independent, family-run small-animal practice established in 1972 by Tony and Carol Hill, with Fiona Hill joining the practice in 2003 (per the clinic website). Based on recent reviews, it appears set up for both routine care and problems that need practical investigation and follow-through: owners mention allergy/diet work behind recurring ear infections, a dog spay with clear pre-op instructions, and being fit in within hours for a torn dew claw. Reviewers also describe helpful advisory phone calls, short waits, and a “no upsell” feel when discussing treatment options.

Medivet Battersea is part of the Medivet group and is set up as a general practice that can also connect clients to Medivet’s 24-hour emergency centres overnight (with a stated overnight emergency consultation fee of £130 for consultations between 7pm and 9am). Recent reviews describe routine care (annual vaccinations and health checks), illness appointments (including a kitten with a high temperature and concerns about possible infections), and at least one vet being described as a surgeon.

Owner feedback is largely positive about calm handling of nervous pets and clear reassurance during worrying visits, but there is a serious recent complaint about basic record-checking and microchipping (a cat reportedly given a second microchip without being scanned first, and then still charged).

Medivet Hyde Park is part of the Medivet group (not an independent practice). The clinic is set up for routine dog and cat care (15‑minute consultations, nurse clinics, vaccinations, parasite care) as well as procedures and further work-ups—owners explicitly mention “surgeries and investigation tests” alongside day‑to‑day problems.

From the latest reviews, decision-relevant specifics that come up repeatedly include

• •vets being described as gentle and calming with nervous or shy pets (including a nervous dog who “was very relaxed” during the visit, and shy cats staying relaxed even for injections/medication)
• •appointment handling that sounds organised and low-friction (owners mention quick booking and not waiting long)
• •a consult style focused on options and explanation (one owner says the vet “offering options for treatment”; another notes he “did not try to oversell”)
• •examinations before routine treatments (a dog was examined before vaccination)

The clinic also asks clients to return unused medications for safe disposal (as stated on the clinic’s website).

Parkvets Veterinary Clinic is an RCVS-accredited practice and is listed as a Cat Friendly Practice. The website states it offers a 24-hour emergency service, and it treats a range of species including cats, dogs, rabbits and exotics. In recent reviews, owners describe same-day booking for urgent problems and careful handling to reduce stress (including “took their time to reduce my cat’s anxiety”), plus clear walk-throughs of care plans and costings. One practical policy change noted by a reviewer is that the clinic reportedly no longer accepts direct claims with some insurance companies.

Streatham Hill Veterinary Surgery has a 4.6★ Google rating from 1,025 reviews. Ownership (independent vs corporate group) isn’t stated in the information provided. From the latest reviews available, it appears set up for both routine consultations and urgent, hands-on treatment: one owner describes their cat needing surgery/sutures after a serious injury, with follow-up afterwards. Reviews also show mixed experiences around consultation communication—some owners felt reassured and that their pets stayed calm during the visit, while another describes feeling rushed, not listened to, and not receiving a promised callback.

The Hackney Vet appears to be part of a wider group: it uses a dnavetcare.co.uk email domain (DNA Vetcare). From the latest reviews, owners describe a practice that handles both routine care (check-ups and vaccinations) and more complex medical and surgical cases, including ongoing diagnostics and cancer treatment.

Concrete points owners repeatedly mention include

• •Same-day help for urgent problems (“seen quickly on the day for critical care”).
• •Clear explanations and conservative recommendations, with one vet (Adam) described as recommending “only what is truly necessary.”
• •Work-ups for difficult cases, including multiple tests and seeking specialist advice (RVC and pathologists were specifically mentioned).
• •Challenging-patient handling, with a “feisty” cat and an “anxious” cat described as being treated patiently and ending up calmer at visits.

There is also a notable negative account alleging a process/record-checking failure around a neutering admission (an unwanted repeat microchip and a requested ear check not done).

The Wylie Veterinary Centre Ltd is an RCVS Accredited Veterinary Hospital that offers 24/7 emergency care and inpatient hospital support. Recent reviews repeatedly describe urgent problems being handled quickly, including an emergency appointment arranged for the next morning for a non-registered client, and owners being updated by phone after procedures (including a personal call late on a Sunday night to explain how surgery went). Several accounts describe multi-day hospital stays (for example, a week of hospitalisation and three nights in critical care) where pets recovered from serious illness.

Concrete specifics owners mention include

• •Emergency access for non-registered clients, including booking an appointment despite not being registered.
• •Hospitalisation/critical care for severe cases (pneumonia, pancreatitis).
• •Emergency surgery for an intestinal blockage (a peach stone), with follow-up communication.
• •Supportive front-desk help during stressful visits, including staff staying with an anxious owner and monitoring a puppy while other emergencies were ongoing.

Veteris Shoreditch Mobile provides 24/7 emergency veterinary care, including phone triage and at-home visits by veterinary surgeons when needed. The service appears geared to urgent cases in both home and clinic settings: reviews describe rapid assessment and treatment for poisonings/ingestions, surgery after a cat swallowed plastic, and end‑of‑life support at home. Several owners also mention practical, process-focused touches such as collecting details by phone before arrival to speed intake, updates while waiting, and follow‑up calls the next day or after the weekend to check recovery.

Village Vet Highbury is part of the Village Vet group and describes itself as a modern, state-of-the-art practice offering routine care (including nurse clinics, preventive treatments, and dentistry) as well as internal medicine. For out-of-hours and emergencies, it states cases are handled by the group’s Hampstead practice, which is open 24/7.

From the latest reviews available to us, owners mention

• •staff taking time to calm a very anxious dog during a visit (receptionist and vet both involved)
• •phone advice and support arranging a sooner appointment for a guinea pig
• •a conflicting negative report alleging “discriminatory behaviour,” alongside a separate complaint that the website didn’t work

Village Vet Highgate is part of the Village Vet group (a multi-site chain). Based on the clinic’s own information, it positions itself around both preventative care and treating illness, with a menu that includes nurse clinics and longer-term management (senior pet care, nutrition/obesity) as well as treatment options such as internal medicine, dental care, hydrotherapy and laser therapy. Out-of-hours and emergency cases are directed to the group’s Hampstead practice, which is described as open 24/7 for emergency pet care.

From the latest reviews available, owners describe both urgent, fast-acting care (including a cat being “extremely ill” and treated quickly) and sharp disagreement about costs—one reviewer cites a high estimate for a dog dental clean and high prices for parasite preventatives compared with online purchasing.

Waggin' Tails Chelsea Veterinary Clinic operates as part of the DNA Vetcare Group and states it is RCVS accredited. The website lists core first-opinion services (including surgery & medicine, preventative healthcare, and puppy/kitten checks) and says 24-hour emergency care is available via a partnership with Elizabeth Street Veterinary Clinic. In the latest reviews available to us, owners most often describe easy booking/contact, treatments that “worked well” with follow-up, and repeated long-term use over 4–5 years with the same team mentioned by name.

Avenue Road Veterinary Surgeons is part of the CVS group and focuses on small-animal care, covering routine health work (vaccinations, parasite control, microchipping) alongside consultations, surgery, and nurse clinics. The practice also signposts out-of-hours care to MiNightVet for free telephone advice and emergency consultations when the clinic is closed. Recent reviews are mixed: some owners describe thorough, clear explanations during appointments (including a same-day assessment of a dog’s leg lump that was confirmed as a cyst), while others report repeated admin/record-keeping problems such as pets’ details not being found, inconsistent advice, missing reminders, and promised call-backs not happening.

Blue Cross Animal Hospital is part of the Blue Cross organisation (a charity), and is set up for both routine and higher-stakes care: reviews mention a procedure under general anaesthetic and rapid diagnosis/treatment that got a pet home “the next day.” It’s also listed as a veterinary nurse training facility and as offering emergency veterinary services (24/7 or extended hours). Recent feedback is mostly positive about in-clinic communication and kindness, but one very recent review reports an unhelpful, rushed experience when calling the main appointment line.

Concrete details owners mention include

• •A nurse taking time to explain a general-anaesthetic procedure, invite questions, and go through aftercare at collection.
• •Supportive handling of an older dog who “wasn’t well,” including kindness to the family.
• •At least one case where a problem was identified “almost right away” and treated quickly.
• •A contrasting report of poor phone communication (rushed, not listening) on the main booking line.

DNA Vetcare Ltd trading as Vetcall is a veterinary surgery (no wider corporate group is stated in the information provided). From both the website snippet and recent reviews, the practice appears set up for routine care as well as sensitive end‑of‑life support, with owners repeatedly mentioning clear explanations and help through difficult decisions.

Concrete examples owners describe include

• •Cat spay/neuter procedures, with staff explaining the process and giving recovery guidance.
• •Euthanasia support, including reports of the team coming to the owner’s home to help them say goodbye.
• •Help arranging a dog health certificate for travelling abroad, described as handled quickly and efficiently.
• •A minority report of “extremely rude staff” (in person and on the phone), contrasting with multiple accounts of kindness and patience.

Feltham Vets4Pets Ltd is part of the Vets4Pets group. It’s set up for routine small-animal care and nurse-led support, with veterinary nurse training listed in the clinic’s structured data. Recent reviews repeatedly describe a practice that tries to reduce stress for nervous pets (for example, choosing which vet a pet sees around a surgery so they don’t associate their favourite vet with a distressing experience). Reception staff are frequently mentioned as welcoming and attentive, and appointments are described as calm and patient—though there are also sharply negative reports about one veterinary surgeon’s manner and a feeling of being pushed toward a monthly plan.

Goddard Veterinary Group is a multi-site veterinary group; this practice has been part of the Goddard Veterinary Group since 2003 and is RCVS accredited. Based on the website, it’s set up for routine GP care plus on-site diagnostics and procedures, with in-house lab work, X-ray/diagnostic imaging, and operations listed. In reviews, owners describe same-day appointments for injuries, and urgent treatment for toxin ingestion (raisins) where staff induced vomiting, checked the vomit to confirm the raisins were up, and waited after hours. Reviews also include a serious complaint alleging inconsistent diagnoses from locum vets and unexpected add-on treatments, so experiences appear mixed.

Goddard Veterinary Group Plaistow is part of the Goddard Veterinary Group (a multi-site practice). The website lists routine appointments plus diagnostics (including X‑ray and blood testing), and reviews most often describe cat care—neutering, annual vaccinations, and dental work—with a few practical touches for nervous pets (cat-calming blankets are mentioned). Owners also describe follow-up after procedures (e.g., two check-ups after dental work) and say they’ve been fitted in quickly for appointments, including an urgent same-day visit in one case. One recent negative review conflicts with the mainly positive feedback, alleging the practice prioritised income and that their cat was no longer welcome after a communication dispute.

Medivet 24 Hour Kensington is part of the Medivet group and is set up for round-the-clock care, with 24-hour emergency cover and intensive care listed on its website. Beyond emergencies, it advertises advanced diagnostics and surgery (including CT imaging, endoscopy, ultrasound, keyhole surgery, and an orthopaedic theatre) alongside routine services like vaccinations, neutering, microchipping, and parasite care. Recent reviews frequently describe reassuring communication during urgent visits (including out-of-hours) and mention pets being admitted for ongoing care, but one recent reviewer reports serious frustration with travel paperwork advice/timelines and later billing follow-up, alongside a stated charge of £587.

Medivet Stoke Newington is part of the Medivet group (a larger chain) and is set up for in-clinic diagnostics and routine-to-complex case work, with equipment listed for imaging and internal tests (X-rays, ultrasound, ECG, endoscopy, and an in-house laboratory). The practice is also listed as a veterinary nurse training facility.

From the latest reviews available to us, owners often mention prompt handling of repeat prescriptions and vets who explain findings and avoid unnecessary procedures (including one case where a guinea pig was assessed and not sedated or treated dentally after a more serious plan had been suggested elsewhere). One recent review, however, alleges a misdiagnosis and inappropriate treatment for a cat (steroids given for presumed allergies without a flea check), resulting in ongoing symptoms and extra cost—so experiences appear mixed.

Medivet Yeading – Pet Vaccination Centre is part of the Medivet group and positions itself as a vaccination-focused practice with access to Medivet’s network of 24-hour emergency centres (overnight emergency consultation fee listed as £130 for 7pm–9am). The clinic is also listed as a Veterinary Nurse Training facility.

From recent reviews, owners most often mention being able to get same-day (sometimes same-hour) appointments and coming in for ongoing treatments such as regular injections. Reception staff are repeatedly singled out for being friendly and helpful, and two vets (Dr Mateus and Dr Jamie) are praised for clear explanations and careful handling.

There’s also a clear split in experiences: alongside many long-term clients reporting good support, several reviewers describe serious concerns including persistent appointment delays with little communication, and allegations of inappropriate medication/injections and poor outcomes.

Pet Care Veterinary Surgery (established in 1984, per its website) treats dogs, cats, rabbits, and other small animals and advertises a relatively well-equipped setup for diagnostics and procedures (including imaging, in‑house lab work, and minimally invasive options like keyhole surgery and endoscopy). Out-of-hours care is handled via Vets Now, with 24/7 telehealth (VidiVet) available for Kin Care Club members.

Recent reviews are mixed: many describe good day-to-day care and positive surgical outcomes (including one owner crediting a “skilled surgeon” with giving their dog “many more years”), while several 1-star reviews raise serious concerns about pricing/fees and communication—most notably around post-op discharge and transfer of medical records to the emergency provider.

Village Vet West Hampstead is part of the Village Vet group and has a history of operating under a previous name (“Well Animal Clinic”), with the website describing over 30 years of experience. The clinic’s own service list focuses on routine preventive care plus ongoing-condition support (for example senior-pet care, weight/nutrition management, dental care, and internal medicine), and the practice says it aims to make visits “stress-free” for anxious pets.

From the latest reviews available to us, decision-relevant points include

• •One owner describes “ups and downs” in service over a five‑year period, but consistently positive experiences with reception.
• •A vet named Serena is credited with a thorough re-examination and a clearer, more convincing diagnosis after the owner felt uncertain about a diagnosis from another branch.
• •There are also reviews expressing concern about a “steady decline” over time and mistrust of the wider Village Vet group, alongside others saying staff remain supportive after ownership changes.

Alcombe Veterinary Surgery is an RCVS-accredited practice that operates as part of a multi-branch clinic. The website references a Pet Health Club® Plus plan with consultations included, and states the practice is partnered with three out-of-hours clinics.

From the latest reviews, owners most often mention

• •Clear, ongoing explanations from the vet (one owner describes the vet staying in touch and explaining “step by step” with options/recommendations).
• •Repeat care for longer-term conditions, including pancreatitis management for a dog over multiple years.
• •Routine procedures such as vaccinations and castration being carried out, with one owner specifically describing good care during their kitten’s stay.

There are also recurring concerns in a minority of reviews about unexpected costs/consent (e.g., being charged more than expected or treatment given without clear agreement) and customer service/communication, including a report of an urgent appointment being cancelled due to closure without notice.

Forest Veterinary Centre is a multi-branch veterinary practice (over 30 years’ experience is stated on its website); ownership/group affiliation isn’t specified. From the evidence available, it handles routine preventative care as well as medical problems (for example, vaccine boosters and treatment for an anal gland abscess), with reviews repeatedly highlighting clear explanations and communication.

Concrete specifics owners mention include

• •Vets “make time to explain everything clearly” and send people away feeling “reassured and well‑informed,” with advice tailored to the pet.
• •Routine annual check-ups and vaccine boosters are specifically referenced for cats.
• •A dog was treated for an anal gland abscess, with the vet’s approach described as both skilled and compassionate.
• •Reception staff are repeatedly singled out for smooth coordination and helpfulness.

Goddard Veterinary Group Hayes End is part of the Goddard Veterinary Group (a multi-branch group practice). The practice appears set up for routine and preventative care with in-house diagnostics (on-site blood testing and X-ray/diagnostic imaging), plus a defined pathway for urgent cases via a 24/7 emergency vet hospital (the website names Mandeville Veterinary Hospital). In the latest reviews available, owners repeatedly mention not feeling pushed into expensive treatments (including being advised cheaper alternatives and not being pushed to continue a cortisone injection course), while a minority report long waits vs. the time they were told (10 minutes becoming about an hour, with no apology/explanation).

Concrete specifics supported by the inputs

• •Consultation fee of £55 mentioned by a reviewer.
• •Reviews describe vets discussing medication options and cheaper remedies, and thorough examinations.
• •The website lists on-site blood testing and X-ray/diagnostic imaging.
• •Reviews and the site both mention access to other branches with shared files, and an out-of-hours emergency hospital arrangement.

Goddard Veterinary Group Kennington is part of the Goddard Veterinary Group (in the group since 2001) and is RCVS-accredited. The clinic appears set up for both routine care and in-house procedures, with blood testing, X-ray and operations listed, and it also handles a wide range of pets (including cats, dogs, rabbits, birds and reptiles). Emergency care is described as being provided via a separate 24/7 emergency hospital (Stone Lion Veterinary Hospital).

From the latest reviews available to us, owners most often highlight

• •Neutering/castration and follow-up (including one report of a free follow-up appointment after castration).
• •Clear explanations and guidance, including around difficult decisions such as euthanasia.
• •A mix of experiences with organisation and consistency, with some reporting delays/admin issues and others reporting smooth last-minute bookings.

Kensington Veterinary Care describes itself as a fully independent (non-corporate) practice that has been providing pet care for 20+ years. Based on the website and recent reviews, it appears set up for both routine preventative care (vaccinations, parasite control, microchipping) and more involved work such as surgery and diagnostics (an on-site X‑ray suite is listed). It also advertises a 24‑hour emergency vet service.

Recent reviews include both positive and negative experiences around travel paperwork: one owner praised the clinic for handling flight paperwork professionally, while another reports their Animal Health Certificate could not be completed on the day of travel due to missing documents and says they were not warned in advance.

Medivet 24 Hour SuttonWingrave Vets is part of the Medivet group and is set up for round-the-clock care, including emergency and critical cases (the clinic states it operates 24 hours a day, 365 days a year). The website lists on-site diagnostic and hospital-style capabilities such as intensive care, X-rays, ultrasound, ECG and endoscopy, plus dentistry and routine care (vaccinations, neutering, microchipping, parasite care). It also states it holds the ISFM Gold Standard Cat-Friendly Clinic Award.

In the latest written reviews available to us, owners describe using the practice for urgent situations (including a holiday emergency) and mention quick treatment, easy booking, and staff who were “warm and welcoming” and showed “a lot of concern.”

Medivet Canonbury – Canonbury Veterinary Practice is part of the Medivet group. It’s set up for routine consultations for cats and dogs, and the available information also flags it as a veterinary nurse training facility and offering emergency veterinary services (24/7 or extended hours). Recent reviews repeatedly mention staff explaining options clearly (including “non‑pushy” recommendations) and helping owners with practicalities like pet insurance. A smaller number of reviews raise concerns about fees and front‑desk/management communication, including one report of a dog’s anal gland problem not being resolved after a paid treatment and another describing a dispute around a pet care plan and follow-up emails.

Medivet Clerkenwell is part of the Medivet group and is set up as a full-service practice with on-site diagnostic equipment (CT scanner, X‑rays, in-house lab) and dental facilities. The clinic’s website also highlights care for a wide range of species (cats, dogs, rabbits, birds, reptiles and other small mammals) and lists ophthalmology and exotics among its specialties. In the latest reviews available to us, owners mention being seen quickly when needed (including a same-day emergency Animal Health Certificate for travel) and describe professional handling of both an elderly cat and a large dog.

Village Vet Maida Vale is part of the Village Vet group (not an independent practice). The practice is set up for routine preventative care and ongoing management for older pets, covering cats, dogs, rabbits and other small pets. Based on the website, it offers core services like consultations, vaccinations, neutering, microchipping, parasite treatment, senior-pet support and dental care, alongside internal medicine. In recent reviews, owners most often mention attentive vets for cats (including senior cats), and cases where the team referred patients to external help when needed.

Animal Ark Veterinary Centre is accredited under the Royal College of Veterinary Surgeons (RCVS) Practice Standards Scheme and is listed as a veterinary nurse training facility. Clinic data also indicates emergency veterinary services (24/7 or extended hours).

From the latest reviews, owners describe a mix of experiences: some report clear explanations and options being discussed (including a dog needing full dental extractions), while others report being pushed toward invasive, expensive procedures with little explanation and say second opinions elsewhere did not support those recommendations. Practical policies also come up—one reviewer states they were turned away for arriving 15 minutes late due to a 5‑minute grace period and 15‑minute consultation slots, while another says they missed an appointment but were still accommodated shortly after.

One review claims the practice is owned by Linnaeus (Mars group); this ownership isn’t confirmed by the other information provided here.

Companion Care (New Malden) Ltd operates under the Vets for Pets brand (website: vets4pets.com) and is set up as a modern, well-equipped small-animal practice with in-house diagnostics (lab, digital x-ray, dental x-ray, ultrasound) plus a hospital ward and isolation unit. Reviews strongly highlight care for exotic species alongside cats and dogs—particularly repeated mentions of an “exotic vet” (Maks/Max) treating reptiles and small mammals.

Concrete examples owners describe include: an amputation for an injured tortoise with manageable post-op homecare instructions; a structured treatment plan for a hamster; and hands-on coaching for at-home injections for a leopard tortoise with an eye infection. For dogs and cats, owners mention a difficult-to-diagnose Addison’s Disease case being identified, followed by regular injection visits, and vets helping very stressed/feral cats tolerate examinations.

There’s a clear split in experiences on cost/value: one recent review alleges repeated ineffective treatment for an eye issue and being sold a much more expensive eye solution than online, while others say pricing is “on par with others” and appreciate detailed explanations and willingness to consult experts.

Elizabeth Street Veterinary Clinic describes itself as a 24-hour, independently owned small-animal practice, set up for both routine care and urgent presentations. The website emphasises round-the-clock availability and a “complete range of diagnostic, surgical and life monitoring services,” and recent reviews include owners arriving in urgent situations and describing prompt treatment and clear explanations. However, one recent reviewer reports repeated admin errors (prescriptions/medications taking multiple attempts) and costs not explained upfront, which conflicts with other reviews praising clarity and efficiency.

Goddard Veterinary Group (also branded as “Best Friends” on its website and materials) is a small-animal practice that, based on client reports, handles everyday care for cats and dogs and will sometimes offer same-day or short-notice appointments. It’s also listed as a Veterinary Nurse Training facility.

Owners most often mention

• •Support with a stray cat, including explanation of options and a neutering scheme for strays, plus follow-up advice afterwards.
• •Routine puppy and adult pet care, with check-ups and take-home leaflets covering topics like health plans, insurance, feeding, and trainers.
• •Practical, quick appointments, including being “fit in” and one report of a same-day appointment.
• •Handling difficult pets for simple procedures, e.g., a nail clip for an aggressive cat (owner reported the cat was sedated beforehand).

Goddard Veterinary Group Weald is part of the Goddard Veterinary Group. The practice offers core first-opinion vet care with on-site X-ray and in-house blood testing, and the website states it is RCVS accredited and has Cat Friendly Clinic status. Out-of-hours and emergency cases are referred to Mandeville Veterinary Hospital (24/7).

From the latest reviews available to us, owners most often describe: clear explanations of findings and next steps (including why an X-ray was needed for a painful leg injury), staff handling nervous or fearful cats calmly during examination, and discussion of potential costs alongside procedures.

Medivet 24 Hour Richmond is part of the Medivet group and is set up for round-the-clock urgent and inpatient care, with on-site intensive care and advanced diagnostics (including CT imaging and endoscopy). The website lists a broad surgical and medical toolkit (for example keyhole surgery, laser surgery/treatment, and an orthopaedic theatre), and reviews include multiple examples of owners being seen quickly in emergencies and given same-day treatment (such as an anti-emetic for a suddenly unwell dog). Recent feedback is mostly positive about thorough vets and helpful reception staff, but there is also a detailed negative account alleging pressure into costly tests/surgery and poor outcome communication after a post-whelping visit.

Medivet Kentish Town is part of the Medivet group rather than an independent practice. The clinic is set up for routine and diagnostic veterinary care for cats, dogs, and rabbits, with on-site X‑rays and an in-house lab listed on its website. Recent reviews describe smooth booster vaccination visits, vets handling a “difficult to handle” newly adopted cat effectively, and a small but clean clinic with easy online appointment booking. The website also asks clients to return unused medications for safe disposal.

Medivet Old Isleworth (also referred to as “The Vet in Old Isleworth”) is part of the Medivet group. Based on the clinic’s own information and recent reviews, it handles routine care (vaccinations, nail trims), longer-term condition management (a cat diabetes treatment plan), and urgent presentations (a “severely injured” cat seen immediately). Owners repeatedly mention clear explanations and transparency about care, plus extra time taken with anxious dogs (including successfully vaccinating a claustrophobic Rottweiler). One review raises concerns about the premises being “old, outdated” and needing cleaning, and describes an unhelpful receptionist call.

The Pet Vet Waltham Forest describes itself as independent and family-owned (website). It offers routine, emergency, and at-home appointments (website), and states it can see pets 7 days a week for emergencies and out-of-hours with no surcharge for weekends/evenings/bank holidays, including for unregistered customers (website).

Recent reviews suggest the clinic is set up for busy, appointment-led general practice with dental work: one owner describes a teeth clean under general anaesthetic with 4 extractions and multiple same-day update calls (review), and another mentions receiving a follow-up email outlining a care plan and options (review). However, experiences conflict sharply—some owners praise access and communication, while others report long waits for booked appointments, rudeness at reception, and feeling pushed toward costly treatment or billing handled insensitively (reviews).

Goddard Wembley is part of the Goddard Veterinary Group (a multi-practice group) and is RCVS accredited. The practice advertises preventative care such as annual vaccinations with a full clinical exam, plus routine neutering and dental procedures, and the wider group reports access to three emergency hospitals.

In the latest reviews available to us, owners most often describe gentle handling of nervous cats and small dogs, with examples like pets becoming less resistant to travelling in their carrier over repeat visits. A few reviews also mention same-day appointments for urgent problems (an ear infection) and staff taking time to answer questions (including around insurance). One negative review from within the wider vet group alleges a serious misdiagnosis and problematic insurance reporting, so experiences appear mixed.

Hendon Vets 4 Pets Ltd is part of the Vets4Pets group. The practice is set up for on-site diagnostics and surgery, with facilities listed for digital X‑ray, ultrasound, ECG, an in‑house lab, an operating theatre, a hospital ward and an isolation unit. Recent reviews include multiple owners describing urgent injury workups with imaging and same-day care (including X‑rays and surgery), alongside a small number of serious complaints about communication and a disputed diagnosis.