Novivet Veterinary Sugery

NoviVet is an independent veterinary practice in Bexleyheath offering both routine care and more involved treatment, with an in-house laboratory and x-ray listed among its facilities. Recent feedback consistently highlights quick access when needed, clear communication, and a calm, caring approach with nervous dogs. Owners also speak positively about the clean environment, easy on-site parking, and supportive handling of difficult situations including euthanasia.

Services

• •Routine and urgent care: General consultations and examinations, with owners repeatedly mentioning prompt help for urgent problems and same-day appointments when needed.
• •Diagnostics and treatment: In-house laboratory and x-ray are listed, and owners describe receiving diagnoses, medication, and clear guidance on treatment plans. One recent review also mentions a dog attending for a heart scan.
• •Surgery and procedures: Operations are mentioned in reviews, with vets praised for explaining procedures carefully, including using drawings to show how an operation would be carried out.
• •End-of-life support: Euthanasia is part of the care mentioned by owners, including one account of the team staying open later to help a family manage timing at home.
• •Pets seen: The practice is listed as seeing cats, dogs, birds, and hamsters.

Pricing

No published pricing information is currently available for this clinic.

People

• •Rafa: Praised as personable and informative, with owners saying he explains things thoroughly and helps dogs feel at ease during appointments.
• •Mariana: Mentioned positively as a knowledgeable, friendly, and professional vet.
• •Reception team: Frequently praised for being welcoming, helpful, and efficient, including finding appointments quickly and helping owners understand medication and next steps.
• •Wider team: Reviews also mention caring vets and nurses who take time to discuss treatment plans and show empathy.

Reviews

Google rating: 5.0/5 from 512 reviews. Recent feedback is very positive overall, with comments focusing on the team’s manner, communication, and the clinic environment.

• •Owners regularly describe the vets, nurses, and reception staff as friendly, caring, and empathetic, with several saying they moved from other practices and were glad they switched.
• •Communication is a consistent strength: reviews mention thorough explanations, reassurance around treatment and monitoring, and time taken to talk through operations and future care plans.
• •Several owners say nervous dogs were noticeably more relaxed here, and some comment that their dogs seem comfortable or even happy to attend.
• •The front desk and facilities are repeatedly praised, with mentions of helpful reception staff, a clean and comfortable waiting area, easy on-site parking, and one review describing the practice as reasonably priced.