
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Petals Vets, located in Aurora Point, stands out as a highly reputable veterinary clinic, boasting an impressive 5-star rating based on 222 reviews. This high rating, combined with a substantial number of reviews, highlights the clinic’s consistent delivery of exceptional service and care to its clients and their pets.
A recurring theme in the reviews is the praise for James, a prominent figure at the clinic, who is frequently mentioned for his compassionate and professional approach. Clients appreciate his ability to make pets feel comfortable and safe, as well as his thorough and genuine care. This has been particularly noted by pet owners like Matthew Hickey and Sujin Byun, who commend the personalized aftercare services and the calm, friendly environment provided by Petals Vets.
The clinic is also lauded for its affordability and transparency in pricing, distinguishing itself from non-independent chains. Petals Vets is celebrated for fostering strong relationships with its clients, as Bella Riokiara points out, emphasizing the personalized attention that pets receive. Furthermore, Toni Edwoods highlights the clinic’s willingness to accommodate specific training needs, demonstrating the team’s flexibility and dedication to enhancing pet care.
Overall, Petals Vets is recognized for its outstanding level of care, friendly staff, and a welcoming atmosphere. The clinic's ability to combine professional veterinary services with a warm, personal touch has clearly resonated with its clientele, making it a highly recommended choice for pet owners in the Aurora Point area.
Aurora Point
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Note: Showing the 5 most recent Google reviews out of 222 we track in total. Recent reviews may not be representative of overall sentiment.
3 weeks ago
We had a fantastic experience at Petals Vets. Our 9 year old greyhound Mary had to have 9 teeth out and James did a great job and took great care of her. The whole team are so friendly and welcoming, you are greeted with a warm welcome on reception and it is a calm environment which we valued as our dog can get quite nervous. What I really valued was the aftercare appointments which were included as part of their service. In the past we have used non-independent chains and never got that kind of aftercare service. Petals Vets were also much more affordable and well priced. We really valued the personal feel and will be taking Mary here from now on. Thank you for looking after her so well.
a month ago
Absolutely love James and the team! Our boys are happy and relaxed at each visit - our Rottie in particular who had some bad experiences with our previous practice. If you want a quality vet practice that puts building a relationship with your pet at the forefront of everything, with quality care - then definitely register here.
a month ago
Petals are brilliant! We have had a couple of appointments there now and I am extremely impressed with the level of care my dog receives, the attentiveness of the team and how willing they are to accommodate our needs. I do a lot of Cooperative Care training with Buffy and have struggled to find vets who know what that is and who are willing to take the time to work with me and my dog to get procedures done with her consent. As a certified dog trainer who specialises in helping dogs feel more comfortable with vet/handling procedures, I cannot recommend Petals enough. Having a team that is willing to work with us is going to elevate our training even further which we are very grateful for. The fact that going to visit the Petals' team is one of Buffy's favourite activities says it all!
a month ago
I can’t recommend Petals Vets enough. James is incredibly kind and gentle with my cat, always taking the time to make him feel safe and comfortable. The care is professional, thorough, and full of genuine compassion. Every time I visited my cat looked so relaxed and happy. The reception is also always so kind and helpful over the phone as well. I’m very happy to have such a wonderful vet so close by.
3 months ago
The staff are amazing. They are all so friendly. The care my cat received from beginning to end was second to none. They genuinely care about every pet they see. I was informed of how Coco was doing with a picture attached as soon as she had been treated. That little personal touch means so much.
