Dog & Cat Vets in Aurora Point

## Summary Petals Vets describes itself as a truly independent veterinary practice, built by a team with over a decade of experience. Based on recent reviews, the clinic appears set up for both routine preventative care and more involved procedures, with an emphasis on handling nervous pets calmly and taking time to work at the animal’s pace. Concrete examples owners mention include routine flea/worming visits for kittens, dental work involving multiple tooth extractions (one dog had 9 teeth removed), aftercare appointments included as part of treatment, and updates during treatment such as a photo message to the owner. ## Services Services and capabilities mentioned in the available information include: - **Routine parasite prevention**: flea and worming treatment for kittens, with care advice provided during the visit. - **Dentistry**: tooth extractions (one review specifically mentions **9 teeth removed** for an older greyhound). - **Follow-up/aftercare**: aftercare appointments reported as included following procedures. - **Support for anxious or sensitive pets**: multiple owners mention pets with previous bad experiences doing better here, with a calmer environment and a slower, gentler approach. - **Cooperative care / consent-based handling**: one owner (a certified dog trainer) specifically notes the team understood cooperative care concepts and were willing to take extra time to complete procedures with the dog’s consent. ## People - **James (vet)**: mentioned by name in several reviews. Owners describe him being patient and gentle with nervous kittens, kind and calming with cats, and performing dental extractions with good reported outcomes. Several comments emphasise that he takes time to help pets feel safe rather than rushing. - **Reception/team**: described as welcoming and helpful, including being supportive on the phone. One owner appreciated being informed of how their pet was doing during treatment, including receiving a photo update. ## Reviews **5 stars from 257 reviews.** The latest written reviews focus on hands-on clinical experiences (routine care, dentistry, and follow-up), plus how the team handles nervous pets and communicates with owners. “Themes below are drawn from the latest written reviews available to us.” - Gentle, patient handling for anxious pets (nervous kittens, dogs with prior negative vet experiences, and cats that became relaxed during visits). - Dentistry with reported good outcomes (including a case involving **9 tooth extractions** and recovery going well). - Aftercare and communication: aftercare appointments mentioned as included, plus proactive updates during treatment (including a photo sent to the owner). - Willingness to accommodate training/handling needs, including cooperative care and taking time to complete procedures without forcing.