Creature Comforts Putney – Vets in Putney
Higher £
12 Prices Tracked
Independent
Verified PricesClinic Overview
Creature Comforts Putney is part of the Creature Comforts group and treats small animals including dogs, cats and rabbits. The clinic offers routine and urgent care, with in-house lab work, digital x-rays, ultrasound and a full dental suite. Recent feedback continues to highlight calm, unhurried consultations, clear explanations, gentle handling of anxious pets, and practical conveniences such as app booking and weekend appointments.
Services
- •Routine care and preventive medicine for dogs, cats and rabbits, including consultations, health checks, puppy and kitten checks, vaccinations, parasite control, microchipping, nutrition advice and behaviour guidance. Recent reviews mention first puppy appointments, a cat weight and dental consultation, and owners feeling their questions were answered clearly.
- •Urgent care for sudden illness or injury. Recent examples include a dog seen quickly for a painful leg that turned out to be a bee sting, with the sting removed and no further treatment needed, and other owners praising short-notice appointments.
- •Diagnostics and imaging, including an in-house lab, digital x-rays and ultrasound. One recent reviewer also mentioned medication, treatment and scans being organised during an early visit for a new pet.
- •Dental care and surgery, supported by a full dental suite. Listed procedures include dental scale and polish and neutering, with one owner specifically praising the team’s support and updates on their pet’s neutering day.
- •Additional support services include a pharmacy, non-cosmetic grooming, travel document assistance and euthanasia.
- •Facilities and pet-comfort features listed by the clinic include separate cat and dog wards, bespoke kennels, and skin cancer diagnostic equipment. Reviews also describe the clinic as clean, calm and welcoming, with treats and toys helping nervous dogs settle.
- •Access and convenience features include website live chat, app-based booking and rescheduling, and weekend opening.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Reviews mention a monthly subscription arrangement positively, with one owner describing the monthly price and benefits as a strong point.
People
Clients have recently singled out several team members, alongside other staff named in earlier feedback
- •Ele (vet) — praised for a fast, reassuring assessment of a dog’s painful leg, quickly identifying a bee sting and calming the owner.
- •Cassie — thanked for a first appointment that included medication, treatment and scans, with clear explanations throughout.
- •Alexandra — appreciated for helping a new client get set up.
- •Abi and Tilly — praised for responsiveness and support on a pet’s neutering day, including updates and photos.
- •Jessica (vet) — previously praised for helping nervous pets settle quickly and being especially good with dogs.
- •Dr. Emma (vet) — thanked for detailed explanations, supportive consultations and calm care.
- •Raquel (vet) — mentioned positively for her gentle, low-stress approach with anxious dogs.
- •Imre — described as gentle with a stressed cat and helpful in talking through behaviour and stress-related concerns.
- •Abigail (registered veterinary nurse) — specifically thanked for administering wormer and flea/tick tablets when an owner was not confident doing it at home.
- •Stacey and Hana — mentioned appreciatively for looking after clients during visits.
Reviews
Google rating: 4.9/5 from 223 reviews. Recent feedback is very positive overall.
- •Warm, welcoming atmosphere: reviewers often mention friendly reception staff, a relaxed feel in the clinic, and thoughtful touches such as treats, toys and even a first-visit goody bag.
- •Particularly good with nervous pets: several owners say anxious dogs were unusually calm here, with vets taking time to meet them gently before the consultation started.
- •Clear explanations and reassuring care: vets are repeatedly praised for listening properly, talking concerns through clearly, and avoiding a rushed feel.
- •Convenience and follow-up: weekend and short-notice appointments are recurring positives, and one owner highlighted updates and photos during a neutering stay. One negative review describes poor handling of payment and receipt follow-up around a euthanasia visit.
