Creature Comforts Notting Hill

Creature Comforts Notting Hill is part of the Creature Comforts brand, which operates multiple veterinary clinics. The clinic treats dogs, cats and rabbits, and is listed as a veterinary nurse training facility. Owners consistently describe a calm, well-organised environment, with booking and pet record features available through the clinic’s app.

Services

•Care for dogs, cats and rabbits, including routine and ongoing care for puppies, senior dogs and cats.
•Emergency care during opening hours, with an out-of-hours provider when the clinic is closed.
•Preventive and general veterinary care, with owners specifically mentioning vaccinations and regular appointments.
•Surgery, including follow-up care that owners say pets handled well.
•Second opinions, with one owner saying a visit for a second opinion was “absolutely the right decision.”
•Ongoing treatment support, including repeated visits linked to cancer care and support during a cat health scare.
•Veterinary nurse training facility.
•App-based account features mentioned by owners, including
•booking appointments
•tracking what a pet needs
•adding health notes
•Owners also mention a monthly plan/membership and occasional puppy walk activities.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Review comments are broadly positive on value, with one owner saying the clinic’s monthly plan had paid for itself during frequent cancer-related visits.

People

•Dr Jake: praised for a calm manner, clear explanations and checking with owners before treatment goes ahead.
•Dr Sam and Dr Chloe: named warmly by a cat owner receiving ongoing cancer-related care.
•Storm: mentioned positively at the front desk for being helpful and welcoming.
•Reception team: owners describe them as friendly and attentive, including checking in after visits.

Reviews

Google rating: 5.0/5 from 182 reviews.

•Recent feedback is extremely positive, with owners repeatedly describing the team as kind, professional, organised and genuinely caring.
•The clinic environment is a recurring strength: reviewers mention a calm, clean, serene atmosphere and say the waiting area often feels quiet rather than crowded.
•Communication is another common theme, with praise for clear explanations, realistic discussion of diagnosis and treatment, and a supportive approach during stressful situations.
•Owners also frequently mention practical extras such as the app, the monthly plan, and pets seeming unusually happy to visit the clinic.

Reviews for Creature Comforts Notting Hill

Note: Showing the 10 most recent Google reviews out of 182 we track in total. Recent reviews may not be representative of overall sentiment.

Nadia Raibin

1 month ago

Harley has been coming to CC since the first one opened in when he was just 10 weeks old - and was one of the first pups to join up. He is now 2 and CC now have 10 practices so a big congrats to them both for being the best. Without doubt the vet practice is outstanding - with the kindest & most professional vets, in the most stunning of surroundings and with the smartest approach. The treat bar is a winner too and he wont walk past without dragging me in to get a pick and mix bag ! Keep it up CC. Much love Harley and me x

Francisco Gomez

Went on the lovely matcha puppy walk today with Chico - he loves coming to the vets . Storm the receptionist is always super lovely and helpful when he comes in . Couldn’t recommend a better vet’s .

Summer David

Popped into Creature Comforts in Notting Hill to ask about membership and check out the practice — Storm at the front desk was so lovely and gave me loads of helpful information. The place looks great and I’ll definitely be signing my dog up soon! 🐶✨

Vivien newsome

Always very well looked after - caring lovely team Thank you 🙏

Lena Atallah

We are so grateful for the Creature Comforts team. We have been coming here for two years and they have been really wonderful, everyone is really friendly, knowledgeable and the atmosphere feels very safe and serene. More recently, they were particularly understanding, supportive and empathetic through a health scare we had with our 5 year old rescue cat. We couldn’t be happier to have this team looking after our little guy!

Melanie

3 months ago

Best vet clinic in London. We've been going to creature comfort since we got our puppy. Our a year ago. Our dog LOVES the vet team, even after a surgery and vaccines, he LOVES going there. The staff genuinely cares about the wellbeing of the dogs and you can tell. They are always kind and excited seeing our dog. There are never a lot of people / dogs in the waiting area, which is good as dogs can get quite nervous in tight spaces with other dogs. Super easy to schedule an appointment in the app as well.

Annie MA

Christy Zetta King

We came in for a second opinion and it turned out to be absolutely the right decision. If we already had to resolve something, we are truly grateful that we found this place and we will definitely be staying with them moving forward. The kindness, professionalism, and overall organisation are outstanding. Everything feels calm, clean, and genuinely caring, which makes such a difference when you are worried about your pet. I also absolutely love their app. It is beautifully designed, very clear, and allows me to easily track everything my dog needs, all in one place. Services like this are rare and incredibly valuable. I would wholeheartedly recommend them.

Meg

Honestly the single greatest vet I have been to. Staff are welcoming and caring. Treatment has been transparent and realistic when it comes to diagnosis. They have taken great care of my cat. You can tell how kind the atmosphere is by the number of dogs on walks that drag their owners in voluntarily. They also have a monthly “plan” that has paid for itself with our cats (now frequent) cancer visits. It's been the best find. Much love to Drs Jake, Sam and Chloe for all their care. And to the reception staff who keep checking in. Ps, they have an app where you can drop in notes about your pets health and it's been really useful on those days where I wasn't sure what to do.

Duncan Jeffery

Jake at Creature Comforts in Notting Hill has treated both our dogs. His calm professionalism is welcome after a day’s worrying about the latest veterinary crisis. He always explains the nature of the problem and always seeks approval before treatment. Even the most excitable patient is calmer after treatment — the owner too!