The Addison & Holland Park Veterinary Clinic

Long-term clients describe Addison & Holland Park as an independent local practice with a loyal client base. Several reviews note that Dr Carmichael, also referred to as Andrew or Mr Carmichael, cared for pets there for many years before his death in February 2025. More recent comments say the remaining team, including vet Georgie and reception staff Sarah and Wendy, have continued that care for many clients, although a small number of reviewers report problems with follow-up and medication handling.

Services

•General consultations and ongoing care for dogs and cats, including long-term care over many years.
•Senior-pet and general medical concerns, with recent examples including a consultation for suspected cognitive decline and an assessment for facial swelling in an English bulldog.
•Medication prescribing and dispensing, including ordering requested medicines, discussing alternatives, and in one review, reducing rather than adding medication.
•End-of-life care, including euthanasia appointments.

Pricing

No published pricing information is currently available for this clinic.

People

•Dr Carmichael / Mr Carmichael / Andrew: Long-standing vet remembered by clients who say he treated their pets for many years; several mention his death in February 2025.
•Georgie: Named positively in recent reviews as a caring vet, including one account that praised her for a restrained approach to medication.
•Sarah and Wendy: Reception team members repeatedly thanked for being welcoming, helpful, efficient, and supportive.

Reviews

Google reviews show 4.8 stars from 244 reviews.

•Recent feedback is mostly very positive, with repeated praise for a friendly, informative front desk and a caring overall manner from the team.
•Sarah and Wendy are mentioned by name several times for their welcome, advice, and professionalism, and Georgie is singled out positively by more than one client.
•Several long-term clients say the clinic has maintained a caring approach after Dr Carmichael’s death, and some describe the practice as fair on cost and not pushy about extra medication or treatment.
•A smaller number of detailed negative reviews report poor follow-up around medication ordering and one very upsetting euthanasia experience.

Reviews for The Addison & Holland Park Veterinary Clinic

Note: Showing the 10 most recent Google reviews out of 244 we track in total. Recent reviews may not be representative of overall sentiment.

Nicole Raimundo

2 months ago

Very friendly and informative reception staff and veterinary services.

laris polat

Sarah and Wendy are simply the best! Always very welcoming, friendly and professional. I’ve been going to Addison & Holland Park for almost 10 years now and my experience has always been very positive. Compared to all of the vets that I had used in the past, they always think of the best of the pets and owners wellbeing. The clinic’s values as simple as “If it ain’t broke why fix it? Nature heels slowly, vets just speed up the process”. I hope more vets learn this approach from them, instead of prescribing unnecessary medication and treatments that only benefit big companies.

Jonny Ambrose

3 months ago

Outstanding service. Unique amongst vets.

Damien

John Maxfield

5 months ago

I've been recommended this clinic for years and finally decided to give them a go. I must say all of my positive expectations were met and exceeded. The reception staff were very friendly and efficient and my vet Georgie was wonderful and she also down-sold me medications unlike every other vet I have used in the last 4 years in London. I will now be bringing my 5 year old Australian Cattle Dog here every time. Support your local independent vet :-). Very reasonable prices, you don't feel ripped off as is usually the case these days with chain clinics.

Fred Basé

6 months ago

Amazing people, always go above and beyond when my furmily needed help. Genuinely compassionate vet clinic.

Francieli Butturi

Teresa Delaney

I’ve used this vets several times and have had professional service from all but since Andrew died the service is going downhill I had to have my 17 year old dog put down at the beginning of September.. the experience was awful.. we were kept waiting for ages and when we went into the treatment room the vet ( a middle aged American woman) couldn’t have been any less caring .. after she sedated my dog she led him out out the treatment room back into reception while she treated another customer..due to the sedation my dog just collapsed in a heap on the floor .. after she treated the other patient we were called back in.. my dog was practically unconscious by then.. the receptionist and the vet had to carry him in to them so the final injection.. my dog did not deserve this cold uncaring treatment.. he deserved respect and care not the cold uncaring treatment he received I will never again use this place It’s a shame because Andrew work so hard for the great name his veterinary once had

Z

I can't praise them enough. They genuinely care about your animals and their owners. You can tell that everything they do, comes from their heart and the love for our precious babies.