Medivet Notting Hill – Vets in Kensington and Chelsea
Clinic Overview
- Recent reviewers often describe the team as friendly, kind and professional, with one owner also highlighting a clean environment and clear explanations. - Cat owners repeatedly mention gentle handling, including a difficult claw trim done quickly without upsetting the cat, as well as warm, reassuring care for a kitten and an older cat. - Nicole and Fraser are singled out more than once for compassionate support, and Nicole in particular is praised for very thoughtful end-of-life care.
Medivet Notting Hill is a Medivet practice in Kensington and Chelsea that sees cats, dogs and small mammals. Website-listed services include routine preventive care, neutering, dentistry, acupuncture, imaging and in-house diagnostics, home visits, and Animal Health Certificates, with out-of-hours care provided by Medivet 24 Hour Kensington. Recent feedback is largely positive about gentle handling, clear explanations and compassionate support, though a small number of owners report serious concerns about clinical care and prescription administration.
Services
- •Routine care and appointments: 15-minute consultations, vaccinations, parasite care, microchipping and neutering.
- •Diagnostics and treatment: dentistry, acupuncture, ECG, X-rays, ultrasound and an in-house laboratory. Recent reviews also mention support during an elderly cat’s diagnosis and reassuring first visits for cats.
- •Extra services: home visits and Animal Health Certificates for pet travel paperwork.
- •Species seen: cats, dogs and small mammals. Recent feedback especially highlights cat care, including gentle claw trimming and supportive handling for kittens and older cats.
- •Out-of-hours arrangements: emergency cover is handled by Medivet 24 Hour Kensington.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. The website lists an out-of-hours consultation fee of £130, and says there is no charge for out-of-hours assessment by phone.
People
- •Nicole: repeatedly praised for compassion and communication. Reviews mention her support during an elderly cat’s diagnosis, and especially sensitive care after a cat was hit by a car, including contacting the owner via microchip, giving time to say goodbye, and providing a condolence card with a paw print.
- •Fraser: described as gentle and kind with a cat, and supportive to an owner who became emotional.
- •Eloi: praised for taking great care of a cat on a first visit and addressing concerns in a reassuring way.
- •Zoe: mentioned by one reviewer as a vet involved in caring for an elderly cat during diagnosis.
Reviews
Google rating: 4.1/5 from 155 reviews.
- •Recent reviewers often describe the team as friendly, kind and professional, with one owner also highlighting a clean environment and clear explanations.
- •Cat owners repeatedly mention gentle handling, including a difficult claw trim done quickly without upsetting the cat, as well as warm, reassuring care for a kitten and an older cat.
- •Nicole and Fraser are singled out more than once for compassionate support, and Nicole in particular is praised for very thoughtful end-of-life care.
- •Negative feedback includes one very serious complaint about a very unwell cat allegedly being sent home without adequate care, and one long-term client complaint about delays, inconsistent advice and repeated chasing for prescription renewals and follow-up.
