Specialist Vets in Greater London

Petals Vets describes itself as a truly independent veterinary practice, built by a team with over a decade of experience. Based on recent reviews, the clinic appears set up for both routine preventative care and more involved procedures, with an emphasis on handling nervous pets calmly and taking time to work at the animal’s pace. Concrete examples owners mention include routine flea/worming visits for kittens, dental work involving multiple tooth extractions (one dog had 9 teeth removed), aftercare appointments included as part of treatment, and updates during treatment such as a photo message to the owner.

Pickles Vets describes itself as a membership-only practice with no consultation fees under its membership model, plus easy in-app appointment booking and chat. The clinic is set up for routine primary care (vaccinations, microchipping) as well as on-site diagnostics (in-house lab, X‑ray, ultrasound), with surgery and dentistry listed. In the latest reviews available to us, owners repeatedly mention being able to get seen quickly for urgent worries (including a dog checked after being hit by a bike) and valuing the reduced anxiety around consultation costs due to the subscription approach.

Veteris Clapham Mobile provides mobile urgent and emergency veterinary care, with a focus on home visits after phone triage by veterinary surgeons. Based on the website, they treat cats, dogs, and exotic pets needing urgent care. Recent reviews describe overnight/weekend support, including a home visit for a sick cat to avoid the stress of travel, medication provided after an in-home check-up, and intensive day-and-night care for a very unwell cat—one vet reportedly staying several hours beyond their shift to continue care.

Independent veterinary practice (founded in 2021 by Dr. Ellie and Dr. Michael, who also work as full‑time vets there). The clinic appears set up for both routine care and more involved cases, with in‑house diagnostics (IDEXX lab, digital X‑ray, ultrasound, microscopy) plus facilities such as a separate cat clinic and Casco kennels.

From the latest reviews, owners repeatedly mention

• •Same‑day help when something suddenly goes wrong (including being seen immediately when arriving without an appointment for vomiting/shaking).
• •Clear diagnostics and targeted treatment (e.g., an ear infection that had persisted elsewhere improved within a week after “the right tests and treatment”).
• •Surgical care with ongoing communication (updates during procedures and a next‑day check‑in after surgery were specifically mentioned).
• •Paperwork support for travel/export certificates, including very fast turnaround when pet passports were lost.

Wooding's Family Veterinary Practice describes itself as an independent, family-owned clinic (the website also notes over 17 years’ experience). Based on the website and recent reviews, it appears set up for both routine care and more involved procedures, with owners frequently mentioning clear explanations and time taken during appointments. Concrete examples from reviews include dental cleaning/dental surgery for dogs and cats, accommodating “quieter time” appointments for a reactive dog, and end-of-life support where owners were able to be present. The website also states the practice provides emergency care, and reviewers mention cost discussions being handled with “complete transparency.”

All Creatures Clinic Locksbottom describes itself as an independent veterinary surgery, owned and run by vets, offering a full range of care from preventative work through to routine and advanced surgery and hospitalisation. Recent reviews repeatedly mention access to appointments at short notice (including same-day), clear explanations “in simple terms,” and follow-up after advice (one owner says the clinic called to check up). Practical details also come up, such as a spacious reception area, and one reviewer notes the team scanned a found cat’s microchip to help reunite her with her owners.

Banstead Village Veterinary Surgery is an independently owned practice, established in 2003 by Andy Downing (MRCVS, BVetMed). Based on the clinic’s own information and the latest reviews, it appears set up for ongoing general veterinary care—people mention both routine check-ups and “unexpected visits,” and describe a team that listens to concerns and aims to reassure owners. Several reviewers also point to long-term continuity (including one client returning for 16 years).

Creature Comforts Barnet is set up for both routine care and urgent cases, with multiple recent reviews describing same-day emergency access and rapid treatment decisions. Owners repeatedly mention a calm, “clean” clinic environment designed to reduce stress (treats/tennis balls for pets, tea/coffee for owners), and several describe staff taking time to explain what’s happening and keep pets settled.

Concrete examples mentioned in reviews include

• •A same-day emergency appointment where a dog was diagnosed with a uterine infection and taken to surgery within the hour.
• •An emergency visit after a dog ate a toxic substance, handled “calmly and efficiently,” with the process explained.
• •Staff spending time acclimatising an anxious dog so vaccinations could be given without a muzzle.
• •Extras aimed at lowering stress, such as goodie bags for pets when they leave.

Creature Comforts Chiswick is part of the Creature Comforts group and is set up for both routine care and more involved work, with facilities listed such as an in-house lab, digital x‑rays, ultrasound, a full dental suite, and separate cat and dog wards. The clinic also states it can handle urgent and emergency situations, with out‑of‑hours emergencies referred to trusted partner providers. In recent reviews, owners repeatedly mention being able to get appointments within a day or two, detailed consultations that don’t feel rushed, and structured follow-up around procedures (including phone updates and post-op check-ins). More specialised cases are also described in reviews, including TPLO recovery sign-off with an orthopaedic surgeon and a dog vasectomy (noted as less common).

Creature Comforts Muswell Hill is part of the Creature Comforts group (the website states it operates multiple clinics) and promotes an “All Access” membership that can be used across its clinics. Based on the website and recent reviews, it appears set up for ongoing, membership-based routine care plus common “everyday urgent” problems, with a strong emphasis on easy digital access (in‑app booking and live chat).

Concrete specifics owners mention include: efficient booking/communication (including online), treating and managing issues like a split paw, gastro viruses and neutering, and “quick weigh in” drop-ins with treats. The clinic also states it handles life‑threatening emergencies in‑clinic during opening hours and uses a partner out‑of‑hours provider when closed.

Fauna Veterinary is an independent clinic (not described as part of a corporate group) that presents itself as welcoming “pets of every kind,” and is listed as a Veterinary Nurse Training facility. Recent reviews describe a practice that’s set up for both routine care (annual boosters, parasite prevention) and same-day problem solving (an eye issue “seen without delay,” and a foxtail/grass dart up the nose handled with sedation). Owners repeatedly mention a calm, slow-paced visit style for nervous dogs, plus practical touches like vaccination reminders and flea/worming tablets delivered on time via a pet plan. One recent review strongly disputes the experience, alleging the clinic is “a money making machine,” which conflicts with the predominantly positive feedback.

Greenwood Veterinary Clinic describes itself as an independent practice (established for 27+ years) and is set up for general small‑animal care for cats and dogs, with on-site diagnostic and anaesthetic monitoring equipment. Recent reviews repeatedly mention long-term relationships with the same vets (spanning many years), prompt care for urgent injuries (including a cat with severe trauma), and dental work done under general anaesthetic (including multiple tooth extractions). Owners also describe vets taking time to explain options and provide second opinions—one review says their cat improved after a second opinion when euthanasia was being considered elsewhere.

Medivet Barnes is part of the Medivet group (with shared records across its clinics, as noted by a reviewer who attended another Medivet for a specific eye test and said vets could view treatment history). Based on the available information, the practice supports routine appointments as well as urgent care, and is also a veterinary nurse training facility. Reviewers repeatedly mention practical touches that affect day-to-day visits: staff remembering pets by name, giving treats, and contacting owners when necessary. Experiences described include a first appointment for cat paperwork related to an Australian visa, and support for a dog that is very anxious at vet visits—owners say the team were considerate to keep the dog calmer.

Medivet Pinner is part of the Medivet group and offers routine consults plus on-site diagnostics (in-house lab and X-rays). The practice is led by Reena Patel (Partner and Veterinary Surgeon). Based on the website and recent reviews, it appears set up for everyday medical and preventative care (vaccinations, parasite care, microchipping), common procedures like neutering, and investigations that may need imaging or lab work; owners also describe support during end-of-life visits and help with anxious or difficult-to-handle pets. Review experiences are mostly very positive, but there is at least one recent complaint about unclear answers around spaying and medication prices.

Medivet Sidcup Station Road is part of the Medivet group and is noted in the clinic data as a Veterinary Nurse Training facility. Reviews repeatedly single out vet Sandra for taking time with anxious or unwell pets (including a dog that arrived shaking and settled within minutes) and for supporting owners through end-of-life care. Reception staff are also mentioned by name (Laura) and described as helpful and polite.

Concrete specifics owners describe include

• •Extra time in appointments rather than feeling rushed, with questions answered thoroughly.
• •Handling nervous dogs gently enough that they become calm and allow examination/handling.
• •Ongoing care over many years for multiple pets (including long-term cat care over 13 years) and support during a pet’s “final days.”
• •A recovery outcome mentioned by one owner: Sandra “got my dog back to full health.”

Peckham Veterinary Surgery is a purpose-built, independent small-animal practice offering routine care through to advanced surgery. The website says it’s part of an independent group founded in 2006 by veterinary surgeons Alan van Heerden and Dane Walker, and that Peckham patients can access 24-hour emergency care via a neighbouring partner clinic (named on the site as Streatham Hill Veterinary Surgery).

Across recent reviews, owners repeatedly mention consultations that don’t feel rushed, clear explanations of options/next steps, and staff taking time to settle nervous or excitable pets (for example, an older “grumpy” Chihuahua who didn’t attempt to bite, and an excitable Staffie who took a treat from the vet). Surgical care is also specifically referenced, including neutering and post-op recovery where a pet was described as relaxed once home.

Vet in the City is an independent veterinary practice (as stated on its website). From what’s described on the site and in recent reviews, it appears set up for routine care through to surgery, with owners repeatedly mentioning thorough consultations and a personalised approach. Concrete examples from reviews include dental treatment for cats with care “before, during and after”, help investigating a puppy’s food allergies and digestive issues to find the root cause, and a practice environment described as clean with staff who answer questions patiently.

All Creatures Veterinary Surgery describes itself as an independent practice, with in-house facilities and 24/7 digital vet support via a partnership with VidiVet. Reviews frequently describe proactive follow-up (owners say they’re called with test results and checked on after illness/procedures) and clear explanations during consults. Specific care mentioned includes dental extractions for an elderly cat, thorough annual check-ups with practical preventative advice, and support through end-of-life euthanasia.

A small number of recent reviews raise serious concerns, including a report of a missed diagnosis (eye problem later identified elsewhere as entropion) and allegations of upselling/charging for services without consent; other reviewers, however, describe the clinic as good value compared with corporate chains and cite careful precautions around surgery.

Blackheath Veterinary Surgery describes itself as an independent, vet-owned practice that’s part of the London Veterinary Surgeries group, with RCVS Accreditation and a purpose-built hospital. The website highlights a broad in-house service range including keyhole surgery and a BOAS grading clinic, plus hospitalisation when needed. For overnight/24-hour cover, the practice states it uses Mead Vets.

In the latest reviews available, owners mention

• •the team taking time to explain complex, end-of-life health issues and offer support
• •pets being welcomed and handled with care on first visits and when joining with a new animal
• •a practical perk: “2 hours free parking” mentioned by one reviewer

Goddard Veterinary Group Chingford is part of the Goddard Veterinary Group (not an independent clinic) and is RCVS accredited. The practice lists in-house blood testing and X‑ray alongside routine operations, and owners specifically mention dental surgery with detailed explanations of what would happen during the procedure and how to manage aftercare. The website also states the practice has access to 24/7 emergency care via Goddard pet hospitals (with Wanstead Veterinary Hospital named as the closest). Recent reviews highlight clear communication and support through difficult decisions, including end‑of‑life care for a hamster.

Part of the Goddard Veterinary Group (a multi-practice group), this clinic is RCVS-accredited and equipped for on-site blood testing, X‑rays, and operations. The website highlights a free new pet health check and a ProActive Pets healthcare plan, alongside routine vet and nurse appointments.

From the latest reviews, owners most often describe

• •Clear explanations of treatment (“all aspects of treatment fully explained”).
• •Low-stress handling, including patience with an overstimulated dog and support for a very nervous cat that stayed unusually calm during the visit.
• •Hands-on help with blood testing (including staff assisting with restraint/distraction to reduce stress) and neutering/spaying, including support for feral cats (trap help and practical advice).

Medivet South Harrow is part of the Medivet group and lists partner and Veterinary Surgeon Nicola Wong as the lead on its website, though one recent reviewer says Nicola (and vet Krisha) have left, and felt the standard with newer vets “is not the same.” The clinic appears set up for routine care and common procedures, with 15‑minute consultations, in‑house lab work and X‑rays, and services spanning dentistry, neutering and preventative care. Recent reviews repeatedly mention clear aftercare information, smooth same‑day procedures (including a dog neuter plus an eye operation), and dental cleaning under general anaesthesia for older cats.

Medivet Stanmore is part of the Medivet group and offers routine appointments (15-minute consultations) as well as in-practice diagnostics (in-house laboratory and X‑rays). The practice also states it’s a veterinary nurse training facility. Based on the website and reviews, it appears set up for everyday care (vaccinations, parasite care, microchipping, neutering, dentistry) plus some referral-style interests listed on the site (ophthalmology and cardiology).

Owners most often describe short waiting times and calm, gentle handling—particularly for nervous cats—and there are specific examples of problem-solving in consults (one reviewer says their dog’s issue was quickly diagnosed and treated with medication, leading to a fast recovery). Out-of-hours care is provided via Medivet 24 Hour Hendon, with a stated consult fee of £130 and no charge for assessment by phone.

Medivet Twickenham is part of the Medivet group. The practice offers 15‑minute consultations and a wide range of on-site diagnostics and procedures (including dentistry, endoscopy, CT imaging, MRI scans, X‑rays and ultrasound), plus an orthopaedic theatre and in-house laboratory. In the latest reviews available to us, owners repeatedly mention appointments that don’t feel rushed, vets who take time to explain options (including aftercare), and a calm approach with nervous pets. One review also describes detailed help navigating pet insurance and “excellent suturing” after a procedure.

Medivet Welling is part of the Medivet group (a corporate practice) and offers routine appointments alongside diagnostics and procedures supported by on-site imaging and lab facilities. Based on its website and recent reviews, it appears set up for both preventative care (regular check-ups and nurse clinics) and common surgeries such as spays, with clear communication during visits.

Concrete specifics owners mention include: being kept updated during a spay “all the way until pick up”; vets explaining findings clearly and giving options; handling nervous or shy pets in a way that keeps them calm during exams; and practical, same-visit care such as nail clipping during an older cat’s check-up.

Medivet Whitton is part of the Medivet group and provides small‑animal care for cats, dogs and rabbits. The practice is led by partner and Veterinary Surgeon Louise Stanley, with facilities including an in‑house laboratory and X‑rays. Based on the clinic’s stated services and recent reviews, it appears set up for both routine care (vaccinations, microchipping, parasite care, neutering) and more involved cases, including ophthalmology—one owner specifically credits Catherine Wilkinson with successful entropion eye surgery, and another review mentions a cat that ultimately required an eye to be removed after being very unwell. Recent reviews also mention being seen at short notice and accommodating appointment mix‑ups, while one reviewer describes serious reception/communication issues around waiting and appointment handling.

Paragon Veterinary Group is a long‑established practice (the website cites 80+ years) that treats pets alongside equine and farm animals, and is affiliated with XLVets. It also operates as a veterinary nurse training facility (per the provided clinic data). Reviews most often point to practical access and clear explanations: owners mention getting appointments at short notice for older cats, staff talking through what a dog needed and the treatments provided, and out‑of‑hours emergency appointments where they were seen within about half an hour of calling. Several reviews also describe thoughtful setup for cats, including a separate small‑animal waiting room and a screened cat waiting area.

Parkvets Veterinary Clinic is an RCVS-accredited practice and is listed as a Cat Friendly Practice. The clinic treats dogs, cats, rabbits and exotics, and its website states it offers a 24-hour emergency service plus repeat prescriptions. In recent reviews, owners describe hands-on help with end-of-life care (patient, sympathetic support) and with anxious pets, including vets using calm, reassuring handling and explaining procedures (for example, talk-throughs before ear treatment). Pricing feedback is mixed: some clients accept the costs and mention payment plans/insurance support, while others describe medication and prescription charges as unexpectedly high.

Paxton Veterinary Clinics Ltd is a small-animal practice (ownership group not stated) offering routine consultations and health checks, plus practical extras like relocation assistance and pet travel discounts. Recent reviews repeatedly mention support for anxious or nervous pets (including a rescue dog and a scared dog returning to vets after bad prior experiences), and straightforward appointment access (same-day slots and online booking mentioned). The clinic also seems set up to help coordinate urgent care when needed—one reviewer says Emily helped arrange an emergency vet for their cat.

Concrete specifics mentioned by owners include a “nice big reception area,” appointments “run to time,” and a vet choosing medication to help a fearful dog relax for a follow-up visit rather than forcing an exam.

Roundwood Vets Ltd describes itself as an independent practice and, based on its website and recent reviews, appears set up for routine preventative care (vaccinations, dental care, health plans) as well as urgent appointments when pets are ill or injured. Owners repeatedly mention thorough examinations and a care process that runs from booking through to follow-ups (including reminders for re-checks). Reviews also include examples of longer-running treatment plans (one cat’s case taking around 10 weeks with multiple visits) and emergency presentation where owners felt the team “jumped” into action.

Wellpet Veterinary Practice Ltd is a veterinary clinic for cats and dogs, and is also described in the clinic data as a veterinary nurse training facility. No corporate group affiliation is stated in the information provided. Reviews most often describe supportive, calm handling and clear explanations during consultations (including discussing diagnosis and treatment options), but a small number of recent reviews report the opposite—a rushed appointment after a long wait, and front-desk interactions described as aggressive, particularly around cancelling a monthly pet-plan.

Concrete details mentioned by owners include

• •Cat and dog care across multiple visits (both routine and illness-related outcomes reported).
• •Vaccinations, including a visit specifically for a FeLV vaccination (with one reviewer disputing the advice they were given about vaccine coverage).
• •A clinic environment described as spotless, well-equipped, and calming (from one detailed account).
• •A monthly pet-plan arrangement is referenced (with one reviewer unhappy about cancellation/fees).

West Wickham Veterinary Surgery is a purpose-built, independent small-animal practice, part of an independent group founded in 2006 by veterinary surgeons Alan van Heerden and Dane Walker (as stated on the clinic’s website). The clinic covers routine care through to surgery and medicine, and for 24-hour emergency care it says patients can access a larger 24-hour hospital within the same group. Recent reviews most often describe clear explanations of options/next steps, calm handling of nervous pets, and treatment for a mix of routine and more complex issues (examples include ear infection with seizures, dental extractions, and booster visits/check-ups).

Arden House Animal Hospital is an independent practice (website states it’s been caring for patients since 1946). Clinic data also describes it as a veterinary nurse training facility and offering emergency veterinary services (stated as “24/7 or extended hours”). Recent reviews describe a practice that’s set up for ongoing medical management (e.g., regular rechecks for a dog with gastrointestinal problems) as well as challenging appointments (a reactive German Shepherd handled calmly). The latest written feedback is mostly positive about clear explanations and gentle handling, but one detailed review reports a serious concern about being pressured to accept a ~£2,000 plan or euthanasia and difficulty getting their dog returned.

Concrete specifics mentioned by owners

• •A reactive German Shepherd reportedly became relaxed during the appointment due to Mary’s confident handling.
• •One owner says Dr Jose Romero explained a gastrointestinal work-up step by step, didn’t push “tons of medications,” and arranged regular follow-up visits.
• •Multiple owners mention the practice has had a recent refurbishment and describe it as clean/modern.
• •One owner reports being presented with a treatment plan near £2,000 and being told it was “pay in full or euthanise,” later disputing the urgency after their dog recovered.

Goddard Veterinary Group South Woodford is part of the Goddard Veterinary Group (a multi-site practice) and is RCVS-accredited. The practice is set up for day-to-day consultations and preventive care (vaccinations, parasite control, microchipping), with in-house blood testing and X‑ray listed on its website, plus dental and neutering services. For out-of-hours emergencies, the website says care is provided via Wanstead Veterinary Hospital (24/7).

From the latest reviews available, owners most often describe pets being handled calmly during visits (including anxious animals), and several examples of practical help beyond the appointment itself—such as support navigating animal travel paperwork, rabies vaccination, and a BOAS assessment for a brachycephalic dog. A smaller number of reviews describe a sharp contrast: a complaint focused on front-desk conduct and dissatisfaction with how management handled the issue.

Mayow Veterinary Surgery describes itself as independently owned but part of the London Veterinary Surgeries group, with Silver Cat Friendly Status. From the services listed on its site and the recent reviews, it appears set up for routine care and common medical/surgical problems, with hospitalisation available and out-of-hours emergency care arranged (as stated on the website).

Recent reviewers repeatedly mention practical, decision-relevant details such as

• •Fast access to an appointment when needed, including a case where a pet was “seen quickly” and was in less pain the same day.
• •Clear explanations and unhurried communication, including patients who asked for clarification and “never felt uncomfortable or rushed.”
• •Cat-focused handling, with multiple owners describing vets being gentle and calm with nervous rescue cats.
• •Routine-to-procedural visits referenced in reviews, including boosters/check-ups, dental work, nail trims, and dispensing medication.

Medivet Teddington is part of the Medivet group and offers routine care plus in-practice diagnostics (in-house lab and X‑rays), with out-of-hours cover via an affiliated Medivet 24‑hour service. Based on its stated services, it’s set up for day-to-day preventive care (vaccinations, parasite treatment, microchipping) as well as procedures such as neutering and dentistry, and it also offers home visits. Recent reviews repeatedly mention clear explanations during appointments, phone updates while pets are in for operations, and prompt follow-up checks afterwards.

My Vet 24-7 Ltd describes itself as offering 24/7 emergency appointments and a broad mix of routine and referral-style care, with facilities listed on its site including digital radiography, ultrasound and endoscopy. The clinic also states it handles a wide range of species (dogs, cats, birds, reptiles and other small animals) and lists orthopaedic surgery among its specialties.

Recent reviews repeatedly single out a vet named Daniel for taking a less invasive route where possible (one owner says he advised treatment that avoided an “expensive operation”; another contrasts his approach with recommendations for “expensive scans”). Owners also mention dentistry/dental surgery and long-term continuity of care (“coming for a number of years” / “over a decade”). Practical feedback is mixed: some praise easy booking and last‑minute cancellations, while one recent review reports long waits, a poorly maintained waiting area, and inconsistent guidance from reception staff.

Parkside Veterinary Centre Ltd is an independent, RCA‑accredited first‑opinion veterinary practice. The website highlights diagnostics and surgery options (including keyhole/non‑invasive procedures), plus nurse clinics, dental care, and grooming. Recent reviews repeatedly mention same‑day and urgent appointments being available, on‑time consultations, and thorough examinations—including care for a hamster and a dog with a painful leg, with owners noting pets were handled in a way that avoided unnecessary stress. The practice also offers digital veterinary support via the VidiVet mobile app (round‑the‑clock access, as described on the website).

Sherwood Veterinary Services Ltd. describes itself as an independent practice (not a corporate group) and is RCVS Accredited and ISFM Cat Friendly. From the website and recent reviews, it appears set up for general veterinary care with an emphasis on preventative work and nurse-led clinics, alongside handling urgent “same-day” issues when needed. Recent reviewers repeatedly mention vets talking owners through options without pushing costs, plus careful handling of nervous dogs (e.g., injections given “without [the dog] even noticing” and a “super nervous rescue” staying calm during a small procedure). Reviews also describe sensitive support around euthanasia and management of post-surgery complications.

The Neighbourhood Vet is an RCVS-registered practice and is accredited as a Cat Friendly Clinic. It also states it is a veterinary nurse training facility. Based on recent owner accounts, the clinic is set up for both routine care and more involved cases: reviews mention supporting a rescue cat with complex health issues over years, a dog spay with aftercare check-ins, and a Sunday visit for a very unwell cat where the vet provided a careful assessment and reassurance. Several reviewers also describe follow-ups/check-ins after treatment and clear explanations from staff.

Village Vet Ealing is part of the Village Vet group. It focuses on small animals (cats, dogs and rabbits) and offers routine care alongside ongoing support such as veterinary nurse clinics and senior-pet care. The practice also points owners to a 24/7 emergency service via the group’s Hampstead practice. Recent reviewers repeatedly mention a consistently warm welcome and that staff “go above and beyond” in caring for both pets and owners; one reviewer notes they’ve used the practice since around 2015.

Village Vet St Johns Wood is part of the Village Vet group. The practice describes a team of two permanent vets, three registered veterinary nurses, and two receptionists, and notes a recent refurbishment that added three new consulting rooms plus separate cat and dog waiting areas. Based on the clinic’s stated facilities (on-site lab, digital x-ray, dental x-ray, operating theatre) and recent reviews, it appears set up for both routine care and same-day urgent problems—one owner specifically mentions being fit in as an emergency close to closing time. Named vets in recent feedback include Dr. Kelly Moore, praised for being knowledgeable and reassuring.

Anderson's Veterinary Surgery describes itself as an independent practice, and is set up for both routine care and time-sensitive problems, with emergency veterinary services (24/7 or extended hours) listed in the clinic data. The website also lists acupuncture as a specialty and notes it is a veterinary nurse training facility.

From the latest reviews available to us, owners most often point to

• •Fast access when something is urgent (e.g., a dog with a paw injury was told to come straight in and was seen “within seconds”).
• •Clear communication and decision support when pets are unwell (described as helping owners make informed decisions).
• •Considerate handling of end-of-life care, including letting an owner pay privately in the room and sending a personalised handwritten condolence card after a euthanasia.

Blue Cross Animal Hospital is run by Blue Cross (an animal welfare charity) and operates as a veterinary hospital with emergency capability (listed as providing emergency veterinary services, including 24/7 or extended hours) and a veterinary nurse training facility. Recent reviews describe a mix of routine and urgent care, including dental treatment for a cat that “went smoothly,” an emergency case involving a pregnant dog where the team “managed to save her and her puppies,” and end-of-life care (euthanasia) with follow-up gestures like a sympathy card. Owners frequently mention clear explanations and being kept updated during treatment, but there are also concerns raised about eligibility rules for charitable support and, in two separate reviews, about how sensitive communication/behaviour felt during difficult end-of-life situations.

Goddard Veterinary Group Ilford is part of the Goddard Veterinary Group (not an independent practice). The clinic is RCVS accredited, offers on-site blood testing, x-rays and operations, and is also listed as a veterinary nurse training facility. Reviews frequently describe the team fitting in urgent, last-minute appointments (including for small animals) and being thorough in examinations—for example, a rabbit with a suspected fracture was rechecked and treated with pain relief, and owners reported a good recovery. A recurring practical downside in the latest reviews is difficulty getting through by phone, alongside otherwise positive care experiences.

Hill Park Veterinary Group is a two-branch independent veterinary practice (described in reviews as still in private family ownership) that’s been operating since 1986. It’s also listed as a veterinary nurse training facility. Recent reviews point to a clinic geared toward routine care plus procedures like dentistry, with practical touches to reduce pet stress (for example, free calming wipes offered in reception). Owners also mention continuity (being able to see the same vet so their pet is known) and home visits in special circumstances.

Hill's Veterinary Surgery Ltd is an independent, family-run small-animal practice established in 1972 by Tony and Carol Hill, with Fiona Hill joining the practice in 2003 (per the clinic website). Based on recent reviews, it appears set up for both routine care and problems that need practical investigation and follow-through: owners mention allergy/diet work behind recurring ear infections, a dog spay with clear pre-op instructions, and being fit in within hours for a torn dew claw. Reviewers also describe helpful advisory phone calls, short waits, and a “no upsell” feel when discussing treatment options.

Medivet Battersea is part of the Medivet group and is set up as a general practice that can also connect clients to Medivet’s 24-hour emergency centres overnight (with a stated overnight emergency consultation fee of £130 for consultations between 7pm and 9am). Recent reviews describe routine care (annual vaccinations and health checks), illness appointments (including a kitten with a high temperature and concerns about possible infections), and at least one vet being described as a surgeon.

Owner feedback is largely positive about calm handling of nervous pets and clear reassurance during worrying visits, but there is a serious recent complaint about basic record-checking and microchipping (a cat reportedly given a second microchip without being scanned first, and then still charged).

Parkvets Veterinary Clinic is an RCVS-accredited practice and is listed as a Cat Friendly Practice. The website states it offers a 24-hour emergency service, and it treats a range of species including cats, dogs, rabbits and exotics. In recent reviews, owners describe same-day booking for urgent problems and careful handling to reduce stress (including “took their time to reduce my cat’s anxiety”), plus clear walk-throughs of care plans and costings. One practical policy change noted by a reviewer is that the clinic reportedly no longer accepts direct claims with some insurance companies.

Streatham Hill Veterinary Surgery has a 4.6★ Google rating from 1,025 reviews. Ownership (independent vs corporate group) isn’t stated in the information provided. From the latest reviews available, it appears set up for both routine consultations and urgent, hands-on treatment: one owner describes their cat needing surgery/sutures after a serious injury, with follow-up afterwards. Reviews also show mixed experiences around consultation communication—some owners felt reassured and that their pets stayed calm during the visit, while another describes feeling rushed, not listened to, and not receiving a promised callback.

The Wylie Veterinary Centre Ltd is an RCVS Accredited Veterinary Hospital that offers 24/7 emergency care and inpatient hospital support. Recent reviews repeatedly describe urgent problems being handled quickly, including an emergency appointment arranged for the next morning for a non-registered client, and owners being updated by phone after procedures (including a personal call late on a Sunday night to explain how surgery went). Several accounts describe multi-day hospital stays (for example, a week of hospitalisation and three nights in critical care) where pets recovered from serious illness.

Concrete specifics owners mention include

• •Emergency access for non-registered clients, including booking an appointment despite not being registered.
• •Hospitalisation/critical care for severe cases (pneumonia, pancreatitis).
• •Emergency surgery for an intestinal blockage (a peach stone), with follow-up communication.
• •Supportive front-desk help during stressful visits, including staff staying with an anxious owner and monitoring a puppy while other emergencies were ongoing.

Veteris Shoreditch Mobile provides 24/7 emergency veterinary care, including phone triage and at-home visits by veterinary surgeons when needed. The service appears geared to urgent cases in both home and clinic settings: reviews describe rapid assessment and treatment for poisonings/ingestions, surgery after a cat swallowed plastic, and end‑of‑life support at home. Several owners also mention practical, process-focused touches such as collecting details by phone before arrival to speed intake, updates while waiting, and follow‑up calls the next day or after the weekend to check recovery.

Village Vet Highbury is part of the Village Vet group and describes itself as a modern, state-of-the-art practice offering routine care (including nurse clinics, preventive treatments, and dentistry) as well as internal medicine. For out-of-hours and emergencies, it states cases are handled by the group’s Hampstead practice, which is open 24/7.

From the latest reviews available to us, owners mention

• •staff taking time to calm a very anxious dog during a visit (receptionist and vet both involved)
• •phone advice and support arranging a sooner appointment for a guinea pig
• •a conflicting negative report alleging “discriminatory behaviour,” alongside a separate complaint that the website didn’t work

Village Vet Highgate is part of the Village Vet group (a multi-site chain). Based on the clinic’s own information, it positions itself around both preventative care and treating illness, with a menu that includes nurse clinics and longer-term management (senior pet care, nutrition/obesity) as well as treatment options such as internal medicine, dental care, hydrotherapy and laser therapy. Out-of-hours and emergency cases are directed to the group’s Hampstead practice, which is described as open 24/7 for emergency pet care.

From the latest reviews available, owners describe both urgent, fast-acting care (including a cat being “extremely ill” and treated quickly) and sharp disagreement about costs—one reviewer cites a high estimate for a dog dental clean and high prices for parasite preventatives compared with online purchasing.

Village Vet Palmers Green operates under the Village Vet brand and is mainly discussed by reviewers in the context of cat care. Owners repeatedly mention clear, detailed explanations of diagnoses (particularly from Dr Alison), support around referrals for more complex problems (including cancer care with pre‑op and aftercare done at the practice), and practical help beyond the consult room (one review describes staff efforts to identify a rescued stray cat’s owners). The practice is also noted for having a designated cat-friendly waiting area. One recent review flags a limitation: they do not see tropical parrots.

Feltham Vets4Pets Ltd is part of the Vets4Pets group. It’s set up for routine small-animal care and nurse-led support, with veterinary nurse training listed in the clinic’s structured data. Recent reviews repeatedly describe a practice that tries to reduce stress for nervous pets (for example, choosing which vet a pet sees around a surgery so they don’t associate their favourite vet with a distressing experience). Reception staff are frequently mentioned as welcoming and attentive, and appointments are described as calm and patient—though there are also sharply negative reports about one veterinary surgeon’s manner and a feeling of being pushed toward a monthly plan.

Goddard Veterinary Group is a multi-site veterinary group; this practice has been part of the Goddard Veterinary Group since 2003 and is RCVS accredited. Based on the website, it’s set up for routine GP care plus on-site diagnostics and procedures, with in-house lab work, X-ray/diagnostic imaging, and operations listed. In reviews, owners describe same-day appointments for injuries, and urgent treatment for toxin ingestion (raisins) where staff induced vomiting, checked the vomit to confirm the raisins were up, and waited after hours. Reviews also include a serious complaint alleging inconsistent diagnoses from locum vets and unexpected add-on treatments, so experiences appear mixed.

Goddard Veterinary Group Plaistow is part of the Goddard Veterinary Group (a multi-site practice). The website lists routine appointments plus diagnostics (including X‑ray and blood testing), and reviews most often describe cat care—neutering, annual vaccinations, and dental work—with a few practical touches for nervous pets (cat-calming blankets are mentioned). Owners also describe follow-up after procedures (e.g., two check-ups after dental work) and say they’ve been fitted in quickly for appointments, including an urgent same-day visit in one case. One recent negative review conflicts with the mainly positive feedback, alleging the practice prioritised income and that their cat was no longer welcome after a communication dispute.

Medivet 24 Hour Kensington is part of the Medivet group and is set up for round-the-clock care, with 24-hour emergency cover and intensive care listed on its website. Beyond emergencies, it advertises advanced diagnostics and surgery (including CT imaging, endoscopy, ultrasound, keyhole surgery, and an orthopaedic theatre) alongside routine services like vaccinations, neutering, microchipping, and parasite care. Recent reviews frequently describe reassuring communication during urgent visits (including out-of-hours) and mention pets being admitted for ongoing care, but one recent reviewer reports serious frustration with travel paperwork advice/timelines and later billing follow-up, alongside a stated charge of £587.

Village Vet Maida Vale is part of the Village Vet group (not an independent practice). The practice is set up for routine preventative care and ongoing management for older pets, covering cats, dogs, rabbits and other small pets. Based on the website, it offers core services like consultations, vaccinations, neutering, microchipping, parasite treatment, senior-pet support and dental care, alongside internal medicine. In recent reviews, owners most often mention attentive vets for cats (including senior cats), and cases where the team referred patients to external help when needed.

Companion Care (New Malden) Ltd operates under the Vets for Pets brand (website: vets4pets.com) and is set up as a modern, well-equipped small-animal practice with in-house diagnostics (lab, digital x-ray, dental x-ray, ultrasound) plus a hospital ward and isolation unit. Reviews strongly highlight care for exotic species alongside cats and dogs—particularly repeated mentions of an “exotic vet” (Maks/Max) treating reptiles and small mammals.

Concrete examples owners describe include: an amputation for an injured tortoise with manageable post-op homecare instructions; a structured treatment plan for a hamster; and hands-on coaching for at-home injections for a leopard tortoise with an eye infection. For dogs and cats, owners mention a difficult-to-diagnose Addison’s Disease case being identified, followed by regular injection visits, and vets helping very stressed/feral cats tolerate examinations.

There’s a clear split in experiences on cost/value: one recent review alleges repeated ineffective treatment for an eye issue and being sold a much more expensive eye solution than online, while others say pricing is “on par with others” and appreciate detailed explanations and willingness to consult experts.

Medivet 24 Hour Richmond is part of the Medivet group and is set up for round-the-clock urgent and inpatient care, with on-site intensive care and advanced diagnostics (including CT imaging and endoscopy). The website lists a broad surgical and medical toolkit (for example keyhole surgery, laser surgery/treatment, and an orthopaedic theatre), and reviews include multiple examples of owners being seen quickly in emergencies and given same-day treatment (such as an anti-emetic for a suddenly unwell dog). Recent feedback is mostly positive about thorough vets and helpful reception staff, but there is also a detailed negative account alleging pressure into costly tests/surgery and poor outcome communication after a post-whelping visit.

Thamesmead PDSA Pet Hospital (The Freda Powell Centre) is part of PDSA (a charity provider) and is described on its website as offering free and low cost veterinary care to poorly pets in need. In the latest reviews available to us, owners most often describe a high-throughput, hospital-style experience (waiting 30–45 minutes is mentioned) with strong feedback around end-of-life care (euthanasia “with care and dignity”) and some routine surgical work (neutering recovery described). Reviews also show a clear split: several owners praise staff helpfulness and communication, while others report rescheduled appointments, feeling dismissed, and major disagreement over a diagnosis and recommendation (one owner describes being advised to euthanise a kitten, then receiving a different assessment elsewhere).

Concrete specifics mentioned

• •Euthanasia appointments are described, including staff waiting so an owner could arrive before closing and providing “care and dignity.”
• •Neutering is mentioned, including a post-op concern where the clinic advised a prompt check and reassured the owner.
• •Appointment delays/rescheduling are reported by some reviewers (30–45 minute waits; “rescheduled appointments”).
• •Cleanliness/odour is repeatedly brought up (foul smell; visible urine/faeces/blood on the floor; a dog water bowl “usually not clean”), alongside comments that clinical care was still good.

The Pet Vet Waltham Forest describes itself as independent and family-owned (website). It offers routine, emergency, and at-home appointments (website), and states it can see pets 7 days a week for emergencies and out-of-hours with no surcharge for weekends/evenings/bank holidays, including for unregistered customers (website).

Recent reviews suggest the clinic is set up for busy, appointment-led general practice with dental work: one owner describes a teeth clean under general anaesthetic with 4 extractions and multiple same-day update calls (review), and another mentions receiving a follow-up email outlining a care plan and options (review). However, experiences conflict sharply—some owners praise access and communication, while others report long waits for booked appointments, rudeness at reception, and feeling pushed toward costly treatment or billing handled insensitively (reviews).

Goddard Wembley is part of the Goddard Veterinary Group (a multi-practice group) and is RCVS accredited. The practice advertises preventative care such as annual vaccinations with a full clinical exam, plus routine neutering and dental procedures, and the wider group reports access to three emergency hospitals.

In the latest reviews available to us, owners most often describe gentle handling of nervous cats and small dogs, with examples like pets becoming less resistant to travelling in their carrier over repeat visits. A few reviews also mention same-day appointments for urgent problems (an ear infection) and staff taking time to answer questions (including around insurance). One negative review from within the wider vet group alleges a serious misdiagnosis and problematic insurance reporting, so experiences appear mixed.

Medivet 24 Hour Enfield is part of the Medivet group and is set up as a 24-hour hospital for both routine care and urgent cases. The practice advertises advanced diagnostics and surgical capability (including an in-house laboratory, imaging, and an orthopaedic theatre), plus services such as keyhole surgery and endoscopy. It also states it has ISFM cat-friendly clinic status and is a veterinary nurse training facility.

Recent reviews describe both strong experiences (owners mentioning being kept informed during an operation and detailed support around euthanasia) and serious complaints about emergency handling and communication. One review alleges prolonged crating/sedation during an emergency visit and delays/contradictions over test results, while another alleges an attempted sedation and a very high quote for anal gland expression compared with another clinic.

Medivet Notting Hill Chepstow Corner is part of the Medivet group (a corporate veterinary chain). Based on its website, it’s set up for routine and preventative care plus some in-house diagnostics (including ultrasound and an in-house lab), with separate dog/cat accommodation and air-conditioned facilities. Out-of-hours care is handled by Medivet 24 Hour Kensington, with a stated £130 consult fee and free phone assessment.

In the latest reviews available, several cat owners describe calm, low-stress consultations (“most relaxed my cat has been in a vets”) and mention supportive handling of a serious feline health issue, including referral onward to a specialist centre. However, there’s also a detailed negative account of lump removal with concerns about wound closure and aftercare, and a separate complaint that the clinic was sometimes unstaffed/phones unanswered despite being “open”.

Mandeville Veterinary Hospital is part of the Goddard Veterinary Group and is RCVS accredited. Based on both the website and recent reviews, it appears set up for general practice care plus hospital-style support, including handling more urgent cases and triage (one review describes an evening visit with nurse triage and blood tests). Owners frequently mention clear explanations of what’s happening and what to monitor at home, and some describe staff taking extra care with anxious or reactive pets (including sedation/drowsiness for a procedure). Reviews are mixed on costs and admin: one owner reports an insurance company query about medication markups and delays with insurance paperwork, while others say billing and payment were explained clearly.

Ace Vets Cranham’s ownership/group isn’t stated in the information available. The practice is repeatedly described as handling complex and surgical cases, including orthopaedic work (TPLO) and other operations, alongside thorough investigations for ongoing medical problems (e.g., chronic cough, chronic ear disease).

Decision-relevant specifics owners mention

• •Orthopaedic surgery is explicitly referenced (TPLO for a dog), with clear pre-op explanations and good early recovery reported.
• •Diagnostic work-ups are described as thorough (tests and X‑rays), including one review describing a same-day identification of a problem after other vets couldn’t find the cause for months.
• •Communication is a recurring theme: owners mention step-by-step explanations of options/outcomes and being kept informed; one owner says they were shown a video of the procedure afterward.
• •Continuity of care is highlighted in one review: “always see the same vet,” contrasted with “rotating agency staff” at some chain practices.

Out-of-hours emergencies: the website says that outside regular hours, clients should contact Vets4Pets Romford.

Community Pet Clinic’s website describes it as Wooding’s Family Veterinary Practice, a family-owned, independent clinic offering routine care and urgent/emergency appointments. Reviews strongly reinforce a practice that handles dentistry (including dental cleaning and dental surgery), vaccinations/boosters, and end-of-life care, with owners repeatedly mentioning clear explanations of treatment and options. Practical touches also come up: staff suggesting quieter appointment times for a reactive dog, and one owner describing transparent discussion of costs and being kept updated throughout a serious illness.

Creature Comforts Chelsea is an independent, vet-run clinic offering routine care plus on-site diagnostics and dentistry. The website highlights in-house laboratory testing, digital x-ray and ultrasound, and a full dental suite, with facilities designed around patient comfort (including separate cat and dog wards and climate-controlled kennels). In recent reviews, owners repeatedly mention a modern, clean clinic, plus strong communication during procedures—including being called mid-dental to discuss x-rays and agreeing a same-visit tooth extraction to avoid a second anaesthetic. Owners also mention practical touches for anxious pets (e.g., letting a nervous dog choose a treat).

Optivet Referrals (South London) Ltd is a veterinary referral service offering specialist-led care across areas including ophthalmology, orthopaedics, internal medicine, soft tissue surgery and cardiology, with on-site CT imaging (a 128-slice CT system). From both the service list and the latest reviews, the clinic appears particularly set up for complex eye cases—owners describe emergency referrals for glaucoma, management aimed at preserving remaining vision, and planned surgery following an urgent consult. Reviewers repeatedly mention very detailed explanations, a calm manner during stressful eye emergencies, and ongoing check-ups over a long period.

Pennine Veterinary Referrals is a referral practice focused on complex surgical and imaging-led cases in dogs, with a Veterinary Nurse Training facility listed in its services. Recent reviews repeatedly describe orthopaedic and spinal/neurology problems being worked up quickly with advanced diagnostics (CT, MRI and blood tests mentioned), followed by surgery such as TPLO for cruciate disease and patella luxation repair.

Owners frequently highlight

• •Detailed, plain-language explanations of procedures and imaging findings (including being shown CT/MRI results in person).
• •Proactive updates during the day (calls after tests and after surgery are mentioned).
• •Next-day check-in emails after procedures.
• •Administrative help with insurance claims (described as being made “easy,” and in one case managed with a quick payout).

Tooting Veterinary Surgery is a newly established practice within the independent DNA Vetcare group, with 24/7 emergency access provided via its main hospital, Streatham Hill Vets (as stated on the clinic website). Based on the website and recent reviews, it appears set up for both day-to-day care and a range of in-house diagnostics, with the option of more advanced investigations at the main hospital.

Concrete specifics mentioned

• •In-house diagnostics include blood tests, digital x‑rays and ultrasound (website).
• •The website lists routine and advanced surgery, including spays/neuters and dental procedures (website).
• •Reviews describe routine puppy vaccinations and boosters, plus urgent appointment booking by checking other branches for availability (reviews).
• •Reviews also mention thorough examinations and a clear “plan going forward” after the vet listened to concerns (reviews).

Eliza Vet describes itself as an independent veterinary clinic. Based on its website and recent client accounts, it appears particularly set up for orthopaedic and complex surgical cases, alongside routine care, with rehabilitation (hydrotherapy/physio) available as part of recovery. Owners repeatedly describe detailed pre-op explanations (including one account of a surgeon using 3D models and a screen to show what would be done and which prosthetic components would be ordered), and frequent updates such as a post-op phone call the same morning after a spay. Several reviews also mention help beyond the consult room—e.g., handling insurer administration on request and being flexible about discharge/pick‑up timing when a pet needed to be more settled before going home.

Every Tail Vets Stratford describes itself as a modern practice offering same- or next-day appointments. The website highlights diagnostics & imaging, surgery, dental care, a pharmacy, wellness/preventative care, and virtual/ongoing support. Reviews frequently mention vaccinations with a check-up, clear explanations during consults, and small touches aimed at reducing stress (for example, treats used to help dogs stay calm, and some owners leaving with free treats). Pricing feedback is mixed: several reviewers call prices “reasonable,” while one review reports being charged £60 for antibiotic eye drops they believed should cost around £10.

Home Vets Central London is an independent in-home veterinary service established in 2013, focused on providing consultations at home for dogs and cats. The website emphasises “unrushed” appointment time and personalised care; recent reviews back this up with repeated mentions of pets staying calmer because they don’t need to travel. Owners also highlight clear booking/availability information and gentle handling to reduce stress during consultations. Named vets mentioned in reviews include Dr Jose and Dr Cesar, with one reviewer describing support over 3–4 years and quick responses to queries from Nuria.

King Street Vets is a veterinary practice that also operates as a veterinary nurse training facility. From recent client accounts, the team seems set up for both routine care and time-sensitive cases: one owner describes being fitted in urgently by rearranging appointments, with the clinic contacting a specialist and keeping their dog comfortable while blood results were awaited. Reviews also mention clear explanations of possible diagnoses/procedures and upfront discussions about likely treatment costs, plus support through difficult outcomes (including a dog that later passed away). A small number of reviews highlight a downside: one client reports an “exceptionally rude” receptionist, despite describing the vet as kind and knowledgeable.

Pet People describes itself as an independent veterinary clinic with advanced, referral-level capability, including keyhole surgery and in-house imaging/CT. Clinic data also lists it as a veterinary nurse training facility and offering emergency veterinary services (24/7 or extended hours).

From the latest reviews, owners most often mention

• •Fast access when something feels urgent (one owner booked an “emergency appointment” and was seen within about 30 minutes after a quick phone answer).
• •Clear, “sensible” advice and good communication, including being kept updated during surgery.
• •Support for anxious/reactive pets, with “fear-free qualified” team members and staff who understand dog behaviour.
• •Follow-up after procedures, including post-op check-ins after a spay.

Triage Vets describes itself as an independent veterinary clinic. Based on its website, it’s set up for day-to-day primary care alongside in-house diagnostics, with digital X‑ray (radiography), ultrasound, and an on-site laboratory. In the latest reviews available to us, owners repeatedly mention consultations tailored to the pet’s situation, with vets and nurses talking through options, plus follow-up by phone and email after appointments.

Beckenham Vets for Pets describes itself as a locally owned practice operating under the Vets for Pets brand, based inside a Pets at Home store. The clinic presents itself as set up for small-animal medicine, with on-site imaging (X‑ray/ultrasound) and surgical work (including dental surgery and orthopaedics), plus facilities such as an oxygen chamber and separate cat and dog waiting areas. It is also listed as a Silver-accredited Cat Friendly Clinic.

From the latest reviews available, owners repeatedly mention clear explanations of procedures and costs, and proactive updates during the day of surgery (including WhatsApp messages and photos during a dog’s spay and a cat’s castration). There are also specific examples of handling nervous dogs patiently (sitting on the floor with the dog until he calmed) and follow-up checks after neutering.

Medivet Denham is part of the Medivet group and has been providing veterinary care since 2005. The practice is set up for routine appointments as well as diagnostics on-site (including X-rays, ultrasound and an in-house laboratory), and it also offers nurse clinics and home visits. In the latest reviews available to us, owners repeatedly describe clear explanations during appointments (including being shown how to give injections) and pets being helped to stay calm—one review mentions a very scared dog becoming relaxed during the visit. Reviews also include an emergency visit where the team was “the only ones willing to help”.

Medivet Sidcup Halfway Street is part of the Medivet group. It’s set up for routine care as well as urgent problems, with emergency veterinary services listed in the clinic data and multiple reviews describing swift appointments and clear, calming advice (for example, a dog seen quickly after a leg injury, with reassurance that didn’t “make me overly worry”). Owners also repeatedly mention staff taking time to explain treatment clearly, and helping nervous or distrustful dogs settle (one reviewer said “Chloe won her round straight away”). The clinic is also listed as a veterinary nurse training facility.

The Addison & Holland Park Veterinary Clinic is described by multiple reviewers as an independent practice, with several long-term clients noting that Dr Carmichael (also referred to as Mr Carmichael/Andrew) treated their pets for many years and passed away in February 2025. Recent experiences mention continuity of care from the remaining team, including reception staff and newer vets.

Concrete details owners mention include

• •A vet called Georgie “down-sold” medication (one owner said they were prescribed less than expected, unlike their prior experiences elsewhere).
• •Reception staff Sarah and Wendy are repeatedly named for giving advice and being helpful at the front desk.
• •The clinic handles end-of-life care (one review describes a euthanasia appointment in detail).
• •Some owners report breakdowns in follow-up and medication handling (e.g., delays/poor updates on ordering a drug; refusal to provide a prescription for online ordering), while others report consistently supportive care.

Wimbledon Veterinary Surgery presents itself as “proudly independent” on its website, while also stating it is part of the London Veterinary Surgeries group and “independently owned by DNA Vetcare” (so the ownership/independence messaging is mixed). The clinic describes a purpose-built hospital, RCVS Accreditation, and Cat Friendly Clinic status, and offers an out-of-hours emergency service.

From recent reviews, owners most often describe: being able to get appointments easily; clear, patient explanations during scary illnesses (including a hospital admission); and successful treatment of both urgent surgical problems (bladder stone removal) and longer-running issues like skin/ear/eye conditions.

Alpha Veterinary Surgery is an independent small-animal practice (established 1985) that treats a wide range of pets, including dogs, cats, rabbits, guinea pigs, birds and other exotic pets. The website highlights capability for advanced surgery (including keyhole surgery), plus laser, dentistry, and ultrasound, and states it has access to its own 24/7 emergency and critical care facility nearby. Recent reviews frequently describe clear explanations during check-ups, being fitted in despite a full schedule, and support around euthanasia decisions, though there is also a serious complaint about waiting most of a day for an X‑ray and an alleged dispute over payment at reception.

Arc Veterinary Centre describes itself as an independent practice, providing pet care since 2011. From the website and recent reviews, it appears set up for both routine care and more involved cases—owners mention everything from “basic procedures” to dental work and surgery (including mammary lump surgery). Reviewers repeatedly give specific examples of how the team communicates and makes decisions: fitting pets in quickly for gastrointestinal problems, not recommending treatments they don’t think are necessary, and calling during a dental procedure to explain findings and offer options before proceeding.

Blythwood Vets is an RCVS-accredited practice (Practice Standards Scheme) with “over 40 years” stated experience, and the website also notes Silver-level Cat Friendly Clinic status (ISFM) and Investors in People accreditation. It offers routine care plus nurse clinics and a health-plan option (“Pet Health for Life Plans”), and advertises emergency services “across multiple locations.” In the latest reviews available, owners repeatedly describe quick help for urgent problems (including suspected toxin ingestion treated immediately with medication to induce vomiting), ease of getting appointments, and supportive handling of nervous pets; one long-term client praises consistent service over 28 years but criticises being told to call back at 8am for an appointment.

Corner Veterinary Clinic says it’s proudly independent and vet-owned, and part of the London Veterinary Surgeries group. The website sets it up as a general practice covering medicine and surgery, with options like hospitalisation, preventative care, and puppy/kitten checks. In the latest reviews available to us, owners repeatedly mention helpful reception staff and vets being gentle with nervous pets (including a “shy cat”), alongside one complaint about an appointment being rescheduled and followed by a long wait for a brief check-up. The clinic also advertises 0% finance, VIP plans for several pet types, and 5 weeks free pet insurance.

Home Vets London is a mobile, in-home veterinary service for dogs and cats, with vets visiting pets in their own home (the website highlights “no waiting rooms” and “unrushed” appointment time). Reviews repeatedly describe pets being noticeably calmer during home visits—especially cats and elderly/nervous animals—and mention clear, step-by-step explanations during consultations. Several owners also mention help with time-sensitive pet travel paperwork and at least one case involving sedation for an elderly cat at home. A small number of reviews conflict on urgent care responsiveness: one describes a long wait and no proactive update when trying to get help for an emergency.

Medivet Islington Cross Street is part of the Medivet group, led on-site by veterinary surgeon David Rubiera‑Conesa, and set up for general practice care with diagnostic support (in‑house lab, X‑rays and ultrasound) plus cardiology-related work (ECG and cardiology listed as a specialty). The clinic offers 15‑minute consultations and nurse clinics, and owners mention practical admin support such as help with pet travel documentation (animal health certificates). Reviews frequently describe clear explanations from the lead vet and responsive communication (including quick replies to emailed concerns), alongside one detailed complaint about being pushed toward extra tests/dental work and problems accessing plan benefits.

Medivet Roehampton is part of the Medivet group and offers routine and surgical care alongside on-site diagnostics (in-house lab, X‑rays, ultrasound, ECG) and an orthopaedic theatre. The clinic also states it is a veterinary nurse training facility and offers 15‑minute consultations.

From the latest reviews, owners often mention

• •being able to get a same‑day appointment (including for a kitten visit),
• •clear, supportive discussions around options (including a second opinion and end‑of‑life decision-making),
• •good handling of nervous pets (one owner highlighted how their shy/anxious cat was managed around a spay),
• •a potential downside for some: being told they can’t book follow‑ups with a specific vet for continuity.

Palmerston Veterinary Group is a veterinary practice with a stated role as a veterinary nurse training facility. Recent reviews most often describe routine, ongoing care—such as annual vaccinations for cats—and a team that focuses on keeping pets comfortable during visits. Owners specifically mention prompt appointments, vets being described as knowledgeable, and small handling details like offering treats to help a wary dog settle.

Paws in the City describes itself as an independent veterinary clinic and also runs a busy in-clinic grooming service. The website highlights routine care (consultations, vaccinations, neutering, dentistry) plus access to more advanced workups/surgery areas such as orthopaedics, internal medicine, soft tissue surgery, ophthalmology and diagnostic imaging (via specialist partnerships). Recent reviews are dominated by grooming experiences—owners repeatedly mention detailed pre-groom discussions about the cut, pets coming back calm after baths, and extra touches like bows; one recent vet visit review also describes a leg injury assessment where options were explained clearly.

Paxton Veterinary Clinics Ltd is listed as a veterinary nurse training facility and as offering emergency veterinary services. Recent reviews describe a practice that sees a mix of routine care and more complex cases, including behaviour-led consultations. Owners give concrete examples such as being fitted in after arriving on the wrong date, emergency assessment of a sick kitten with a “get to the bottom of the problem” approach, and vets offering alternative treatment options rather than a single path.

The Neighbourhood Vet is an RCVS-registered practice and a Cat Friendly Clinic, and it’s also listed as a veterinary nurse training facility. Reviews describe a clinic that handles routine care plus common urgent problems (for example, removing a grass seed from a dog’s ear) and surgery such as rabbit spaying, with several owners highlighting clear explanations and being talked through options. Multiple reviews also mention proactive follow-up calls after procedures/check-ups, and at least one owner notes the team being transparent about likely costs and what could affect the final bill—while another describes it as “very expensive,” suggesting pricing may feel high for some.

Village Vet Chiswick is part of Petcare Clinics (as shown on the practice email/website domain). Based on owner reports, the clinic handles both routine appointments and urgent cases: one reviewer describes the team clearing their schedule for a dog brought in as an emergency and performing a “life saving emergency procedure,” followed by ongoing recovery support. Multiple reviews also mention that getting appointments is straightforward, and several owners describe staff using treats and patience to help anxious cats and dogs tolerate visits.

Concrete details owners repeatedly mention include: staff making time for an emergency case, clear explanations of treatment plans (“I always leave fully understanding what I need to do”), and a willingness to help pets build positive associations by offering treats during visits.

Willett House Veterinary Surgeons is a multi-site veterinary practice (a main hospital site plus branch practices) that says it uses modern surgical and medical techniques. Evidence from the website and reviews suggests it’s set up for both routine care and more advanced work: the website lists 24/7 emergency care, CT scanning, and keyhole (laparoscopic) bitch spay, while reviews describe dental procedures under general anaesthetic (including scale/polish and extractions) and urgent same-day treatment for a very young puppy.

Owners also mention practical day-to-day factors such as easy appointment access, helpful reception, and timely prescriptions. There is, however, a serious negative account describing a cat becoming unwell after a dental, repeated re-visits with medications, and dissatisfaction with how the complaint was handled—alongside other reviews reporting good outcomes after dentals.

Willett House Veterinary Surgery is part of Willett House Veterinary Surgeons, a multi-site practice with a main site and several branches. The website highlights 24/7 emergency care, CT scanning, and keyhole bitch spay as available services. From the latest written reviews, owners most often describe friendly, professional staff and thorough examinations, with specific examples including Covid-era entry/safety processes, care for small animals (degu), and support during euthanasia. One review raises a serious concern about a growth not being picked up at a vaccination/health check shortly before the cat deteriorated.

Ark Clinic Ltd is described in recent reviews as an “old time” vet practice, contrasted with a “chain” that (in one reviewer’s experience) recommended unnecessary spend. Reviews repeatedly centre on practical, decisive care for cats and dogs, including urgent same-day help and surgery decisions made without delay when needed.

Concrete specifics mentioned by owners include

• •Seeing a cat as an emergency when other practices wouldn’t, with the vet “knew exactly what [the cat] needed”.
• •Making an on-the-spot decision to proceed with major surgery rather than sending a case to an out-of-hours service (described as life-saving for one dog).
• •Ongoing aftercare and rapid re-checks when owners had concerns (“within hours or the next morning”).

Blythwood Vets is a multi-branch veterinary practice accredited by the Royal College of Veterinary Surgeons Practice Standards Scheme, and listed as a Silver level Cat Friendly Clinic (also members of ISFM). Based on the website, it’s set up for routine preventative care (vaccinations, parasite treatment, annual health checks) as well as procedures such as neutering and dental care, with emergency services available across its locations. In the latest reviews available to us, owners describe clear explanations and thorough breakdowns of treatment plans and estimates (including a detailed estimate for a dog’s lump removal), on-time appointments, and support with end-of-life decisions; there is also a repeated 1‑star complaint from someone saying they received a bill despite never visiting.

Bow PDSA Pet Hospital is part of the PDSA charity (not an independent practice). The clinic is set up to provide free and low‑cost veterinary care “to pets in need,” and it’s also listed as a veterinary nurse training facility. Reviews describe both planned appointments (with updates if earlier consults overrun) and end‑of‑life support, including a case where staff helped with euthanasia for a dog brought in without an appointment after policy changes were explained. Experiences are mixed: many owners mention clear explanations and compassionate handling, while one recent review describes a strong urine smell, a long wait, and a vet refusing to see a cat and kittens due to being overworked/understaffed.

Goddard Veterinary Group Raynes Park is part of the Goddard Veterinary Group (the practice joined the group in 2018) and is RCVS accredited with Cat-Friendly Clinic status. The clinic is set up for routine care plus in-house diagnostics and procedures, with on-site blood testing, X-rays and operations. The website states 24/7, 365-day emergency care is provided via Goddard’s veterinary hospitals (named as Stone Lion Veterinary Hospital as the closest option for emergencies).

In recent reviews, owners describe both strong clinical experiences (including extra time taken with an anxious rescue dog and clear pre- and post-op checks) and frustrations with front-desk attitude, “hidden costs”/upselling, and administration errors (including vaccine scheduling and prescription collection between Goddard branches).

Ilford PDSA Pet Clinic is part of PDSA (a charity provider) and is described on its website as offering free and low‑cost veterinary care to pets in need. Reviews suggest it frequently handles cats with acute illness and end‑of‑life situations: one owner describes hours on a drip plus blood tests for a senior cat with kidney failure, and another mentions a cat brought in for breathing difficulties. Experiences around euthanasia are mixed—several reviews describe empathetic support on “the hardest day,” while one recent 1‑star review reports a rushed, distressing process and a mismatch with what the owner expected from information “stated online.”

Tottenham Hale Vets4Pets is a Vets4Pets practice that describes itself as “locally owned and run,” and it’s set up as a modern, well‑equipped clinic with an in‑house lab, digital X‑ray/ultrasound, an operating theatre, and separate cat/dog waiting and ward areas (plus isolation units). Reviews most often talk about routine and ongoing cat/dog care (including dental cleaning, vomiting/urgent GI signs, kidney disease management, and palliative support), with multiple owners highlighting clear updates during treatment and a focus on not over-medicating.

There is also a clear conflict in recent feedback around avian/exotic care: two 1‑star reviews describe a distressing experience with a bird (including perceived lack of stabilisation/first aid and poor handling of a requested leg band removal), while the clinic’s published service list focuses on small animals and small mammals rather than birds.

Concrete specifics mentioned by owners include

• •Dental teeth cleaning for two dogs with ongoing updates throughout the visit.
• •A cat with vomiting (including vomiting blood) kept in for several hours for injections, a full check‑up, and monitoring, then discharged the same day.
• •Treatment support for a cat with a kidney issue and several months of palliative care for another cat.
• •Multiple mentions of staff taking extra time to handle anxious cats calmly.

Medivet Acton (Acton Lane Veterinary Surgery) is part of the Medivet group and is set up for routine care plus on-site diagnostics, with an in-house laboratory, ultrasound and X‑rays listed on its website. The clinic treats cats, dogs and rabbits, and offers core preventative and day-to-day services such as vaccinations, parasite care, neutering, microchipping and dentistry. In the latest reviews available to us, owners mention long-term use (“many years”), fast appointments, and vets helping nervous cats stay calm during visits; one owner says their older cat’s sore paw was treated and “is now on the mend.”

Medivet Greenwich is part of the Medivet group and is listed as a veterinary nurse training facility. The clinic advertises 15‑minute consultations and offers in‑house imaging (X‑rays and ultrasound) plus dentistry, ECG, and care for exotic pets. In the latest reviews, owners repeatedly mention being squeezed in for urgent problems (for example, a dog with an injured nail) and receiving empathetic support during end‑of‑life situations. A small number of reviewers raise concerns about high costs and feeling pushed towards tests/scans, and one reports a late appointment cancellation with no alternative offered.