Vets on the Common

- Recent feedback is consistently very positive, with owners describing the team as caring, polite, helpful and professional. - Communication stands out strongly: reviewers mention appointments that do not feel rushed, detailed explanations, quick email and phone responses, and next-day check-ins after treatment. - Several owners say their pets are relaxed at the practice, and one described a sensitive dog being seen immediately without an appointment, with calm and gentle handling from Dr.

Services

•Routine and preventive care: wellness exams, vaccinations, microchipping, and parasite prevention.
•Diagnostics and investigation: in-house testing and imaging including IDEXX laboratory equipment, digital X-ray, ultrasound and microscopy. Reviews also mention pets being admitted for in-patient daytime care after X-rays and anaesthetic.
•Surgery and dental care: surgery and dental care are listed, with owner examples including dental surgery, cyst removal, a cat operation with close aftercare, and a complex perineal urethrostomy with bladder stone removal.
•Pet travel paperwork: pet travel certificates are offered. Reviews mention export health certificates and efficient turnaround when travel documents were needed.
•Species seen: dogs, cats, rabbits, ferrets, guinea pigs, birds, snakes and tortoises.
•Out-of-hours arrangements: out-of-hours care is provided by Wolfe Vets.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services.

People

•Dr. Ellie (vet; co-founder): praised for clear explanations, thorough testing and continuity of care. Owners have highlighted her work on long-standing ear problems, dental surgery, cyst removal, and complex urinary surgery.
•Dr. Michael (vet; co-founder): described as especially attentive, caring and knowledgeable, particularly in longer-term care for a dog with allergies and related side effects.
•Dr. Liam (vet): mentioned for calm, gentle handling in an urgent same-day visit, as well as efficient help with travel certificate paperwork.
•Dr. Vici (vet): recent reviews thank her for an unhurried first visit with time for questions, alongside earlier praise for successful treatment of a guinea pig with digestive problems.
•Nurses and reception team: reviews regularly mention friendly reception support, clear updates, follow-up calls and emails, and smooth handling of insurance and travel-related admin.

Reviews

Google rating: 5.0/5 from 258 reviews.

•Recent feedback is consistently very positive, with owners describing the team as caring, polite, helpful and professional.
•Communication stands out strongly: reviewers mention appointments that do not feel rushed, detailed explanations, quick email and phone responses, and next-day check-ins after treatment.
•Several owners say their pets are relaxed at the practice, and one described a sensitive dog being seen immediately without an appointment, with calm and gentle handling from Dr. Liam.
•Specific recent examples include aftercare following a cat operation, in-patient day care after X-rays and anaesthetic, ongoing support for a dog with complex allergy issues under Dr. Michael, and efficient handling of export health certificates.

Reviews for Vets on the Common

Note: Showing the 10 most recent Google reviews out of 258 we track in total. Recent reviews may not be representative of overall sentiment.

Sebastian Scott

4 weeks ago

Exceptional care. Could not recommend highly enough

Neann Mathai

1 month ago

Absolutely loved our first visit. Wasn't rushed and we got to ask Dr Vici all our questions about our adolescent pup.

Yasser Abdu

Excellent staff, very politevery experience Very, very helpful and anytime, thank you very much

Eya Bo

2 months ago

Helpful and caring vet!

Emmy van Tuyll

My cat had an operation, she was super well looked after and so was I as I had loads of questions. Highly recommend this practice!

robert Webb

7 months ago

Very good service lovely staff all pleasant and polite explain everything in detail which is perfect even rang next day to check Kaspa was alright

stewart salton

Very nice people well speaking and caring my molly loved it i will do insurance with you aswell

Lee Purll

May Anderson

Hayley

8 months ago

We’ve had all positive experiences here with our Ruby! She actually loves coming to the vets and loves all of the staff there! And the liver treats and fish skins… It’s always a relaxed atmosphere and everyone is very friendly, which helps us and Ruby. They are always very detailed and thorough in any appointments and follow up quickly by email. Even out of hours which is helpful sometimes! Automated receipts that they send after each appointment allows for easy insurance claims. And they are responsive by telephone quickly. Can also normally get an appointment quite promptly which is great. We’ve used their in patient daycare after some xrays and anaesthetic too- and the whole experience was fantastic. Very well communicated, showed me round the facilities, followed up the next day to check on Ruby. Highly recommend!