Banstead Village Veterinary Surgery

Banstead Village Veterinary Surgery is an independently owned practice in Banstead, established in 2003 by Andy Downing (MRCVS, BVetMed). It appears focused on ongoing general veterinary care, with clients mentioning both routine check-ups and unexpected visits. Recent feedback highlights a welcoming, professional team that listens to concerns and helps owners feel reassured, alongside signs of long-term client loyalty.

Services

• •General veterinary care: The practice offers bookable veterinary appointments, with reviews mentioning both routine check-ups and unplanned visits.
• •Repeat prescriptions: Repeat medication requests can be made through the website.
• •Health plan: A VIP Health Club is listed by the practice, though specific inclusions are not detailed here.
• •Emergency and out-of-hours care: When the surgery is closed, clients are directed to out-of-hours providers MiNight Vet and Vets Now.

Pricing

No published pricing information is currently available for this clinic.

People

• •Andy Downing (MRCVS, BVetMed): Founder of the practice, established in 2003.
• •Wider team: Recent feedback describes the staff as welcoming, friendly, helpful, professional, compassionate, and accommodating, with clients saying the team listens carefully and handles visits in a reassuring way.

Reviews

Google rating: 4.9 stars from 229 reviews.

• •Reviews describe a friendly, welcoming team and a positive first-visit experience.
• •Clients regularly mention professional, knowledgeable, and compassionate care, with pets handled gently and owners left feeling reassured.
• •Feedback points to strong continuity and trust, including one client who says they have returned for 16 years.
• •A couple of reviewers specifically mention the practice as reasonably priced.