Banstead Village Veterinary Surgery

Banstead Village Veterinary Surgery is an independently owned practice, established in 2003 by Andy Downing (MRCVS, BVetMed). Based on the clinic’s own information and the latest reviews, it appears set up for ongoing general veterinary care—people mention both routine check-ups and “unexpected visits,” and describe a team that listens to concerns and aims to reassure owners. Several reviewers also point to long-term continuity (including one client returning for 16 years).

Services

• •General veterinary appointments (bookable via the website).
• •Repeat prescriptions (requestable via the website).
• •VIP Health Club (listed on the website; inclusions not specified in the available information).
• •Emergency/out-of-hours: when closed, the clinic directs clients to out-of-hours providers (MiNight Vet and Vets Now), as stated on its website.

People

• •Andy Downing (MRCVS, BVetMed) — founded the practice in 2003 (role beyond founder not specified in the available information).
• •Clinical team (unnamed in the available reviews) — owners describe staff who
• •listen to concerns and try to help (one review explicitly mentions being listened to),
• •handle both routine care and unexpected visits in a way that leaves owners feeling reassured.

Reviews

Google rating: 4.9 stars from 227 reviews.

• •Long-term trust and repeat use (one reviewer describes returning for 16 years).
• •Owners mention feeling listened to and reassured, including during unexpected visits.
• •Comments describe the team as professional and accommodating.