Banstead Village Veterinary Surgery – Vets in Banstead
No Prices
No Prices Tracked
Independent
Clinic Overview
- Recent reviews point to strong long-term loyalty, with several clients saying they have used the practice for many years and trust the team through both routine care and more difficult periods. - Clients frequently describe a warm, independent-practice feel, with friendly and caring staff who make first visits and repeat visits alike feel welcoming. - Consultations are often praised as unrushed and personal, with treatment options explained clearly and owners feeling listened to and respected.
Services
- •General veterinary care: The practice offers bookable veterinary appointments, with reviews mentioning routine check-ups as well as unexpected visits. Recent clients describe clear explanations, helpful discussions around treatment options, and a reassuring approach during consultations.
- •Repeat prescriptions: Repeat medication requests can be made through the website.
- •Health plan: A VIP Health Club is listed by the practice, though specific inclusions are not detailed here.
- •Emergency and out-of-hours care: When the surgery is closed, clients are directed to out-of-hours providers MiNight Vet and Vets Now.
Pricing
No published pricing information is currently available for this clinic.
People
- •Andy Downing (MRCVS, BVetMed): Founder of the practice, established the surgery in 2003. Recent reviews also mention Andy by name when praising the continuity of care.
- •Wider team: Clients regularly describe the team as friendly, welcoming, respectful, helpful, professional, and compassionate. Reviews also mention staff listening carefully, answering questions, and making visits feel calm and personal.
Reviews
Google rating: 4.9 stars from 236 reviews.
- •Recent reviews point to strong long-term loyalty, with several clients saying they have used the practice for many years and trust the team through both routine care and more difficult periods.
- •Clients frequently describe a warm, independent-practice feel, with friendly and caring staff who make first visits and repeat visits alike feel welcoming.
- •Consultations are often praised as unrushed and personal, with treatment options explained clearly and owners feeling listened to and respected.
- •A small number of reviewers specifically describe the practice as reasonably priced, alongside positive comments about professionalism and compassionate care.
