Kriek and Gibson Veterinary Surgery – Vets in Banstead
Clinic Overview
- Owners frequently describe the vets, reception and nursing team as friendly, welcoming and caring, with several saying staff treat pets as if they were their own. - Reviews highlight quick, accommodating appointments for day-to-day concerns, including same-day help for a puppy and reassurance for a first-time dog owner. - Compassionate end-of-life care remains a strong theme, with reviewers praising the way very ill pets and grieving owners were supported.
Services
- •Routine care for dogs and cats: general veterinary and nursing care, including ongoing support from puppyhood and help with everyday concerns for first-time dog owners.
- •Cat care: reviews regularly mention supportive, caring treatment for cats, including care for very ill pets.
- •End-of-life support: owners describe respectful, compassionate handling during euthanasia and care at the end of a pet’s life.
- •Behaviour support signposting: practical help for anxious, nervous or reactive dogs, including trainer recommendations.
- •Pet items: reviewers also mention retail items such as Kong toys.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Reviews focus much more on the team’s care and helpfulness than on cost, with no clear repeated pricing theme.
People
- •Lucinda: thanked for recommending dog trainers that helped with a dachshund’s anxiety and reactivity.
- •Rebecca (vet): praised for caring support while looking after a client’s cats.
- •The wider team: vets, nurses, reception and admin staff are repeatedly described as kind, friendly, welcoming and accommodating.
Reviews
4.8 stars from 87 Google reviews. Recent written feedback is very positive overall, with most comments focusing on the team’s kindness, reassurance and how well they handle both routine visits and difficult moments.
- •Owners frequently describe the vets, reception and nursing team as friendly, welcoming and caring, with several saying staff treat pets as if they were their own.
- •Reviews highlight quick, accommodating appointments for day-to-day concerns, including same-day help for a puppy and reassurance for a first-time dog owner.
- •Compassionate end-of-life care remains a strong theme, with reviewers praising the way very ill pets and grieving owners were supported.
- •The practice is also praised for being good with cats and nervous dogs, including practical advice such as trainer referrals for an anxious, reactive dachshund.
