
Decision-relevant specifics owners mention: - Orthopaedic surgery is explicitly referenced (TPLO for a dog), with clear pre-op explanations and good early recovery reported. - Diagnostic work-ups are described as thorough (tests and X‑rays), including one review describing a same-day identification of a problem after other vets couldn’t find the cause for months. - Communication is a recurring theme: owners mention step-by-step explanations of options/outcomes and being kept informed; one owner says they were shown a video of the procedure afterward.
Decision-relevant specifics owners mention
Out-of-hours emergencies: the website says that outside regular hours, clients should contact Vets4Pets Romford.
Services and capabilities explicitly mentioned across the website info and recent reviews include
Named team members mentioned by clients include
Google rating: 5 stars from 140 reviews.
Note: Showing the 5 most recent Google reviews out of 140 we track in total. Recent reviews may not be representative of overall sentiment.
in the last week
Pearl is recovering well from operation, looked after well before and after big thank you.
in the last week
I couldn't recommend Acevets more. Manuel and Maria truly care about our pets' wellbeing and do anything possible to make sure the furry members of our family are safe and healthy. The staff is caring and professional. I trust that my dog Frodo is at the hands of the best vet team possible and we are very grateful.
3 weeks ago
a month ago
Ace vets were amazing. My Rottie needed a TPLO and I cannot recommend them enough. From the outset the information and care was incredible. The price was extremely competitive, and the service was amazing. Don’t look anywhere else.
a month ago
I can’t thank this vet practice enough for the incredible care they’ve given my dog. He suddenly started limping with no clear cause, and after being let down and badly misdiagnosed by my local vet, I searched online for an orthopaedic specialist and came across this relatively new practice. I’m so glad I did. From the very first appointment, the vet was exceptionally professional and thorough. They quickly identified the issue, and the X-rays confirmed it. Everything about the surgery, procedures, and costs was explained clearly and honestly, which immediately put me at ease. I don’t trust just anyone with my dogs, but here I felt completely reassured — they truly exceeded my expectations. What makes this practice stand out is the personalised care. I always see the same vet, not rotating agency staff like at many chain practices. You can tell they genuinely care, not just about the animal but also about giving owners confidence and peace of mind. Although I live quite a distance away, the travel is absolutely worth it for the level of service and reassurance I receive. We’re now 2.5 weeks post-surgery, and the improvement is already obvious — most importantly, my dog is himself again: a happy, bouncy Springer and finally free from pain. I’m incredibly grateful for their dedication, professionalism, and kindness. Highly recommended!
a week ago
Manuel of Ace Vets! He isn’t just a vet, he’s the best we’ve ever known. My husband and I have had animals all our lives, and without a shadow of a doubt, Dr. Manuel is in a league of his own. We drive 45 minutes each way for our furbabies to have the best care by Manuel and his team at Ace Vets, and every single trip is worth it. We first met him by chance when our cat fell ill, and a few vets couldn’t find the issue. After running thorough tests, he found the cause the very same day, something our previous vet and their vet hospital had been trying to identify for over 6 months. It wasn’t for lack of care, but Dr. Manuel’s attention to detail, skill, and instinct made all the difference. That experience changed everything. No rush, Never upselling, just pure dedication and kindness. Years on from first meeting him, he’s been the best for our two cats and two dogs, we honestly couldn’t imagine trusting anyone else. Dr. Manuel has that rare mix of world-class expertise and genuine heart. He remembers every detail about our fury babies, checks in, explains everything clearly, and you always leave knowing your furry family is in the best possible hands. And his team? Exceptional. Warm, professional, and truly invested in every animal that walks through their door. You feel it from the first hello to the last goodbye. Candice, Laura, Mia, Millie and Karen: you’re the heartbeat of Ace Vets. Thank you for being the kind, patient, and brilliant team that makes every visit feel like coming home. You turn a vet practice into a place of trust, care, compassion and comfort. If you want a vet who actually cares, not just for the animals, but for you too; Dr. Manuel and his team are it. They set the gold standard. We’d travel twice the distance if we had to. They’re simply the best there is. Thank you for everything, from the bottom of our hearts, and our furbabies…
a week ago
Ace vets were absolutely fantastic with our lovely Humphrey. They were really committed to his care and always met him with a smile even when he was being less than friendly. Manuel deserves special mention for his very clear explanation of the proposed treatment and outcomes and for his caring approach during a difficult time.
a month ago
We cannot thank Ace Vets enough for the care they have given our dog, Max. Manuel, Candice, and the whole team have been absolutely amazing. Max has an ongoing cough, and they have been thorough in investigating the root of the problem, explaining every step of the process with clarity and patience. Their compassion and dedication really shine through in the way they look after both pets and owners. You can truly feel how much they care, and that makes all the difference .Thank you!
a month ago
Manuel treats my little Ted with the utmost care and love, as do the rest of the team. They genuinely care about the animals they work on and it shows. Ted is a 12 year old rescue and has chronic ear issues. Manuel has done his utmost to keep him comfortable and get to the bottom of things. He operated today and the outcome was even better than expected, I’m so grateful. I was fully informed of each process and my concerns were listened to. I was even shown a video of the procedure after which all helped put my mind at rest. Would highly recommend Ace Vets to anyone!
2 months ago
Absolutely fantastic veterinary practice! The team at Ace Vets in Cranham have been nothing short of amazing. The staff are incredibly kind, caring, and professional. A special mention to Manuel, who always goes above and beyond — he takes the time to explain everything clearly and makes sure I fully understand each step of my cats’ care. It’s such a comfort knowing my cats are in safe hands and receiving first-class treatment. I highly recommend Ace Vets to anyone looking for trustworthy, compassionate care for their pets. They truly are the best!
Explore more trusted veterinary clinics near Ace Vets Cranham
