The Wylie Veterinary Centre Ltd

The Wylie Veterinary Centre Ltd is an RCVS Accredited Veterinary Hospital that offers 24/7 emergency care and inpatient hospital support. Recent reviews repeatedly describe urgent problems being handled quickly, including an emergency appointment arranged for the next morning for a non-registered client, and owners being updated by phone after procedures (including a personal call late on a Sunday night to explain how surgery went). Several accounts describe multi-day hospital stays (for example, a week of hospitalisation and three nights in critical care) where pets recovered from serious illness.

Concrete specifics owners mention include

•Emergency access for non-registered clients, including booking an appointment despite not being registered.
•Hospitalisation/critical care for severe cases (pneumonia, pancreatitis).
•Emergency surgery for an intestinal blockage (a peach stone), with follow-up communication.
•Supportive front-desk help during stressful visits, including staff staying with an anxious owner and monitoring a puppy while other emergencies were ongoing.

Services

Services and capabilities mentioned in the website summary and reviews include

•24/7 emergency veterinary care (multiple reviews describe out-of-hours contact and urgent appointments).
•Inpatient hospitalisation, including multi-day stays and critical care (e.g., three nights in critical care for pneumonia; a week in hospital after sudden illness).
•Surgery, including emergency intestinal blockage surgery.
•Treatment for acute reactions/injuries, such as medication for a wasp sting with facial swelling, with monitoring afterwards.
•Small procedures carried out with pets staying in the clinic, followed by a call to confirm they were OK before collection.
•Hosting Pet Blood Bank (PBB) dog blood donor sessions (mentioned by a visitor who attends specifically for this).

People

Named team members highlighted in recent reviews

•Simone, Tinashe, Caroline, Pascal (roles not specified): thanked in connection with hospital care and emergency surgery, including a detailed update call after an operation and help with insurance paperwork turnaround.
•Anna, Gemma, Lewis (roles not specified): credited with a dog’s critical care treatment for pneumonia over three nights; the owner attributes the pet’s survival to the team’s work.
•Alison (likely reception/phone triage based on context): described as kind and informative on the phone, arranging an appointment for a non-registered client.
•Ruby (nurse, explicitly stated): praised for being informative and welcoming when handing a pet back after a procedure.

Across multiple reviews, owners describe staff taking time to explain what’s happening, check in after procedures, and provide extra support during anxious waits (for example, keeping an eye on a puppy while other emergencies were being handled).

Reviews

4.6 stars from 697 reviews. The latest reviews focus heavily on emergency access, inpatient care for serious illness, and communication during stressful situations. “”

•Serious illness managed with hospital care: reports of dogs hospitalised for pancreatitis, and critical care for pneumonia leading to recovery.
•Emergency work and surgery: an intestinal blockage requiring urgent surgery; owners credit prompt diagnosis and treatment with saving their pet.
•Communication and follow-up: owners mention phone updates after procedures, including a detailed call late on a Sunday night.
•Support for worried owners: reception and clinical staff described sitting with anxious owners, monitoring pets during waits, and providing small comforts while treatment was assessed.
•Non-registered emergency help: more than one account describes being accommodated even when the pet wasn’t already registered.

Reviews for The Wylie Veterinary Centre Ltd

Note: Showing the 5 most recent Google reviews out of 697 we track in total. Recent reviews may not be representative of overall sentiment.

Dee Riley Hammond

in the last week

Always helpful, sympathetic and reassuring when I visit- great friendly team. Takes some of the stress out when your pet is ill. Highly recommend if you need a vet!

Gary Galbraith

2 weeks ago

Fantastic service from reception to vets have a lovely Christmas thank you 😊

Kath Peel

I wish to thank all of the Wylie teams that have given excellent care and attention to our Cavapoo Alfie over his lifetime. He is over 12 years old now and was recently hospitalised for a week at Upminster as he suddenly became very ill. We thought we were going to lose him but due to the excellent care he received, he has bounced back and doing very well. He is on the Total Care Plan which has made keeping him well over the years very reassuring. Thank you all. Kath.

Christine Hawthorn

3 weeks ago

Chelmsford Metal Detecting Club

a month ago

Great team of people

Richie

a week ago

Wylie vets is morden centre, well laid with good parking area. The centre is clean and staff welcoming and professional. Its not my vets and only use it to visit a Pet Blood Bank (PBB) session So Charlie can donate his blood to help doggies that need Blood for whatever reason. Well worth the effort and trip. You know when your dog will need Blood.

Angela Piggott

We have been clients at Wylies for over 35 years and they have cared for and looked after 6 of our dogs over that time. Recently,our beautiful labradoodle, Willow needed hospitalisation with pancreatitis and after a period of recovery, then needed emergency surgery for a blockage in the intestine which turned out to be a peach stone! It is hard to put into words,the gratitude we feel for the excellent treatment she received which on both counts,ultimately saved her life. From the kind,sympathetic reception staff through to the nurses who cared for her in the hospital and then the prompt,professional diagnosis and expertise of the veterinary surgeons,the care was above and beyond at every point. Our special thanks go to Simone,Tinashe,Caroline and Pascal. Wylies has always been a family orientated practice and that feeling of the family team cascades through all the staff who are obviously happy in their work. This positive feeling transcends to the animals and owners who are often at their most vulnerable as they come into the practice.It plays a big part and is conducive to the recovery and well being of the pet. I am still in awe at receiving a 15 minute personal call from the vet at 9.30pm on a Sunday to talk me through how the operation had gone. My insurance claim form was handed in at Reception late on Tuesday and by Friday the insurance company had confirmed they were paying out so a huge thank you to the efficient admin team too. I have no hesitation in recommending Wylies and indeed have done so on many occasions. With heartfelt thanks from a very old Willow[13] who promises not to eat any more peach stones and the Piggott family.

Jennifer Sheridan

Lily, a 2.5 year old greyhound was admitted to Wylies a few weeks ago. She was extremely poorly and had pneumonia. She was in critical care for 3 nights. The care she received was first class. It is honestly down to the hard work of the vet team that she is here today with me. I was so impressed with the care she received, I have moved my other 3 greyhounds to Wylies. A huge thank you to Anna, Gemma and Lewis who was amazing with Lily. Also, thank you to the reception team who were always so kind to me every single time I visited and was upset. You are all fabulous and I will be forever grateful to you for saving Lily and also for the kindness you showed me xx

Jenny Cartmell

3 months ago

I visited Wylies on the 5th July due to my puppy Betty getting stung by a wasp on her face which swelled and panicked me. When I arrived I was made aware that they were busy, however the receptionist booked me in and I took a seat. The receptionist came over and sat with me as I was very worried the staff and vet kept an eye on her the whole time whilst other emergencies was being done. I saw the vet quite quickly and they gave meds. I had to wait around for around 20 mins to make sure the meds worked and that Betty didn’t need any further treatment. Myself and my partner were made a cup of tea while we waited and Betty had some treats. I would like to say that the staff and vets were absolutely amazing and made me feel very welcome as they are not my normal vets, the service and care was outstanding. Lastly would like to say thank you to all the staff that day that helped Betty. Thank you Jenny Biggs

I D

4 months ago

Had to call Wylie last night due to an issue with one of our dogs. As our vets was closed. Was treated with care, respect and curtesy when speaking with Alison. She was very helpful very kind and informative. She made an appointment for this morning even though we were not registered with Wylie. Went along today saw a vet, had a good experience with everybody we encountered. The vet was great with Gracie, she needed a small procedure and we left her there. Had a call to say everything was fine and we could pick up our Gracie. The nurse, Ruby, was again very kind,very helpful, very informative & welcoming. The reception team was great, the vets were fabulous as to the nursing team. So much so we are now registered with them! Thank you for your kindness, professionalism and for everything you done for our dog! Highly recommend this practice. The staff care, the place is immaculately clean and it was stress Free for us.