Veteris Clapham 24 Hour Animal Hospital & Urgent Care

- Owners frequently describe very fast out-of-hours response, including evening and overnight home visits, with one reviewer saying a vet arrived within about 90 minutes of calling. - Several reviews highlight home visits as a major benefit, especially for cats and older dogs when travel would have added stress. - A recurring theme is compassionate care during severe illness and end-of-life decisions, with reviewers mentioning thoughtful discussions, time to say goodbye, and a calm manner from the first phone call onward.

Services

•24/7 urgent care and emergency consultations, with phone triage to help owners decide the next step during an emergency.
•Home visits / mobile veterinary care for pets that are difficult to transport or where treatment at home is preferable. Recent examples include evening and middle-of-the-night call-outs for unwell cats and dogs, home examination and treatment, and medication provided during the visit.
•Hospitalisation and overnight stays, including monitoring through the night and longer admissions where needed. Reviews also mention testing and treatment during inpatient care.
•Follow-up communication and aftercare, with owners describing post-visit check-ins, updates during hospital stays, and clear explanations of what to do next at home.
•Species treated: cats, dogs, and exotic pets.

Pricing

No published pricing information is currently available for this clinic.

People

•Erwan is repeatedly praised for prompt emergency help, including home visits, diagnosis and treatment at home, and calm, clear advice.
•Sebastian is thanked for a home visit, check-up, and medication that helped a cat recover quickly.
•Ellie and Vinh are named warmly for a home visit during a serious case, and Alfonso and Urte for compassionate support at the hospital during an overnight emergency.
•Natasha is also mentioned positively, and earlier feedback names EnéA-Lys, Rita, and Louis as part of the team.
•Reviews also mention kind nurses, helpful reception staff, and a vet who stayed several hours beyond the end of a shift to continue caring for a very unwell cat.

Reviews

Google shows 4.9/5 from 452 reviews. Recent written feedback is strongly positive and centres on speed, kindness, and support during urgent and emotional cases.

•Owners frequently describe very fast out-of-hours response, including evening and overnight home visits, with one reviewer saying a vet arrived within about 90 minutes of calling.
•Several reviews highlight home visits as a major benefit, especially for cats and older dogs when travel would have added stress.
•A recurring theme is compassionate care during severe illness and end-of-life decisions, with reviewers mentioning thoughtful discussions, time to say goodbye, and a calm manner from the first phone call onward.
•Reviews also point to clear follow-up and good communication, including check-ins after treatment, reassuring advice, and regular support from phone, nursing, and hospital staff.

Reviews for Veteris Clapham 24 Hour Animal Hospital & Urgent Care

Note: Showing the 10 most recent Google reviews out of 452 we track in total. Recent reviews may not be representative of overall sentiment.

dawn kelleher

3 weeks ago

The nurse that come out was very nice we took Bella to our own vets the following day and found out that her kidneys was failing which gave her the seizure so my vet said that she would have a chance so we done what was right by Bella and put her to sleep so she is out of pain and at rest . Thank you so much for coming out to her very quickly and trying to do what you could ,I will be forever grateful 🙏 Thank you Mrs kelleher (Bellas mummy ) xxx

Dora Croally

A really prompt, kind, and helpful team. They came round for a home visit (which I didn't even know was an option!) on an evening when we were really concerned about our cat, and the vet was wonderful. They were also really great about checking in on how he was doing after he'd been treated. A really fanulous team :)

mehul ruparelia

The best solution to overpriced emergency vet visits extremely professional and caring.

Alexandra Johnson

Incredibly quick, kind and thorough service - I called out of hours and a wonderful vet was with me within 90 mins.

Jill Brook

4 weeks ago

At a very difficult time, Veteris offered a caring, empathetic and considerate service. I booked the emergency vet as my gorgeous 17 year old pug was off her food and very tired. They came on Friday night, examined her and discussed the options in a very thoughtful manner despite the emotional situation. There was no rush - I had two hours with my lovely dog before it was time to say goodbye. I highly recommend this practice - at this awful time it’s so important to be able to deal with people who understand - I felt I had that from the very first phone call.

Joyce Renney

7 months ago

Kind, responsive, fast and effective treatment from Natasha, top vet Erwan and the team at Veteris. Our cat could have ended up in a life compromising condition, but Erwan diagnosed her at home, treated her and made sure we understood what to do next. So grateful, thank you so much, highly recommended

Delbar Papadopoulos

Erwan arrived so promptly and gave us really reassuring advice. Would recommend 100%.

Kim

We just lost our beautiful tuxedo cat, Madison, on the 20th March. She was nearly 15 years old but recently got ill. We just wanted to thank Ellie & Vinh, the vets who came to our home to try to help her. You were both amazing. And thank you to Alfonso who was there at the hospital when we arrived at 2am. Thank you so much Alfonso & Urte for taking care of our Maddy whilst she was there. To Alfonso for coming in to see her one last time & to Urte for being there for us when we said goodbye to her. I can't remember everyone's names, but everyone who dealt with us, on the phone & at the hospital, you have been wonderful. You are all so knowledgeable, compassionate & patient - such special human beings. We can't thank you enough for everything you did for us & our beloved Maddy.

Wendy Giles

i i

Very helpful services friendly, kind receptionist on the phone and helpful doctor he was very good at his job, competent and having sufficient skill, knowledge and done his best to help my cat. I realy appreciate the help, advise and services to my cat and me and my family. I recommend everyone to use this great friendly helpful services of Veteris Clapham 24 Hour Animal Hospital as they are very qualified and efficient in thier work and helping.