Veteris Clapham 24 Hour Animal Hospital & Urgent Care
#1 Vet in Nine Elms, Greater London
Veteris Clapham 24 Hour Animal Hospital & Urgent Care – Vets in Nine Elms
Clinic Overview
Veteris Clapham 24 Hour Animal Hospital & Urgent Care provides 24/7 urgent care alongside a mobile vet service for home visits. The website describes a phone triage system for emergencies, with home visits by a veterinary surgeon if needed, and care for cats, dogs, and exotic pets.
Veteris Clapham 24 Hour Animal Hospital & Urgent Care provides 24/7 urgent care alongside a mobile vet service for home visits. The website describes a phone triage system for emergencies, with home visits by a veterinary surgeon if needed, and care for cats, dogs, and exotic pets.
Recent reviews repeatedly describe time-critical help outside normal hours (including middle-of-the-night call-outs), pets being admitted overnight for monitoring, and owners being kept updated during hospital stays. Several reviews also mention structured follow-up after a visit (including calls the next day and again a few days later to check progress and confirm reports were received).
Services
- •24/7 emergency consultations/urgent care (website).
- •Phone triage for emergencies to guide next steps (website).
- •Home visits / mobile veterinary service, used for pets that were difficult to transport (website + reviews).
- •Hospitalisation/overnight stays for unwell pets, including monitoring through the night (reviews).
- •Testing and treatment during admission (reviews).
- •Medication provided after examination during a home visit (reviews).
- •Species treated: cats, dogs, and exotic pets (website).
People
- •Sebastian: mentioned in a home-visit review; carried out a check-up and provided medication, with the cat recovering quickly afterwards.
- •EnéA-Lys: described as patient with a cat during a visit that “didn’t seem rushed”; the owner also reported follow-up calls from the team the next day and three days later.
- •Rita: attended a home visit for a cat after an attack; the owner highlights clear step-by-step explanations for recovery.
- •Erwan: thanked for help during an emergency.
- •Louis and Natasha: named by a reviewer as part of the wider team (alongside vets, nurses, and reception) during a life-threatening situation for their dog.
- •One review notes a vet staying several hours past the end of a shift to continue caring for a seriously ill cat.
Reviews
5 stars from 133 reviews. The latest reviews focus on emergency responsiveness, home visits, inpatient care, and communication during stressful situations. “”
- •Home visits when transport is difficult, including late-night call-outs; examples include a cat seen at home to avoid added stress and another treated at home after being attacked.
- •Inpatient/overnight care with testing and treatment, including a dog kept overnight and collected early the next morning after stabilisation.
- •Communication owners can track in real time, such as being kept updated at every stage during multi-day hospitalisation.
- •Post-visit follow-up, including phone calls after a call-out to confirm receipt of the report and check how the pet is doing.
Animals Treated at Veteris Clapham 24 Hour Animal Hospital & Urgent Care
Animals We Treat
Companion Animals
Opening Hours – Veteris Clapham 24 Hour Animal Hospital & Urgent Care
Opening Hours
Hours
Reviews for Veteris Clapham 24 Hour Animal Hospital & Urgent Care
Note: Showing the 5 most recent Google reviews out of 133 we track in total. Recent reviews may not be representative of overall sentiment.
amna zaidi
in the last week
My cat was poorly over the weekend and his condition worsened in the middle of the night. I was worried about stressing him out further by driving him to an emergency vet but Veteris offered a home visit. Sebastian was great. A check up and some medication later, my cat made a speedy recovery. Thank you so much for what you do
Janet Keown
in the last week
Lisa O'Hara
in the last week
Thank you so much to everyone at the Clapham Veteris clinic. Exceptional care was given, (day and night), to our 10 year old tabby cat Rita, who was very poorly indeed. One of the vets even stayed on several hours after his shift had finished on New Year’s Day to care for Rita 🙏🏻 She’s now very much on the mend, and back to her diva self 😊 👑 🎀 Thank you all again!
Sam B
in the last week
Excellent service, super helpful and kind staff. Much appreciated.
Carlin Fier
a week ago
Erwan was excellent and really helped us in our emergency needs. Thank you!!
Katie Lafferty
in the last week
Cannot fault this team at all. They had great customer service on the phone and kept me updated of how long a vet would be. EnéA-Lys was so lovely and very patient with my cat, the visit didn't seem rushed at all. The day after and 3 days after the call out a member of the team called to check that I'd received the report and to see how my cat was getting on. I really appreciated those calls, feels like they care too.
David Waddington
2 weeks ago
My dog was very unwell, when I arrived home on a Saturday evening after work. I called Veteris after being recommend by a friend who is a vet but was unavailable at the time. From the initial call these folk were professional and reassuring. My dog stayed over night, was tested and treated. The nurses and vet on that Saturday night at midnight were calm and reassuring - she was in good hands. I picked her up at 7am on Sunday morning, with intense relief and gratitude. She’s back to normal now. Thank you to veteris for the fantastic care we received.
K NS
a month ago
We had a great experience with Veteris. Our cat got attacked by another one and was in too much pain to be transported, Veteris sent us Rita who was super friendly and professional. She treated our boy with patience and made sure we understood all the steps we had to take for his full recovery. We are very grateful and the boy is doing amazingly, thank you!
Alba Sanchez
a month ago
Our dog Aston was suddenly hospitalized at Veteris Clapham for two and a half days, and it was one of the hardest experiences for us. The whole team was exceptional, they kept us updated at every stage and showed so much kindness and professionalism. Thanks to their care, Aston was able to come back home. Although we learned he has a degenerative heart problem, he is happy and we are doing our very best for him. We are incredibly grateful for the way they looked after him and supported us through such an intense time. We cannot thank them enough. Highly recommended to anyone who needs compassionate and professional veterinary care. — Alba, Bruno & Aston 🐾
C S
2 months ago
Massive thanks to the whole team. All the vets and nurses, reception. Louis, Natasha sorry I can’t remember everyone’s name but we received an outstanding service. You saved our dog’s life ❤️ here is a photo of him back to normal
