Dog & Cat Vets in Nine Elms

## Summary Veteris Clapham 24 Hour Animal Hospital & Urgent Care provides 24/7 urgent care alongside a mobile vet service for home visits. The website describes a phone triage system for emergencies, with home visits by a veterinary surgeon if needed, and care for cats, dogs, and exotic pets. Recent reviews repeatedly describe time-critical help outside normal hours (including middle-of-the-night call-outs), pets being admitted overnight for monitoring, and owners being kept updated during hospital stays. Several reviews also mention structured follow-up after a visit (including calls the next day and again a few days later to check progress and confirm reports were received). ## Services - **24/7 emergency consultations/urgent care** (website). - **Phone triage for emergencies** to guide next steps (website). - **Home visits / mobile veterinary service**, used for pets that were difficult to transport (website + reviews). - **Hospitalisation/overnight stays** for unwell pets, including monitoring through the night (reviews). - **Testing and treatment during admission** (reviews). - **Medication provided after examination** during a home visit (reviews). - **Species treated:** cats, dogs, and exotic pets (website). ## People - **Sebastian**: mentioned in a home-visit review; carried out a check-up and provided medication, with the cat recovering quickly afterwards. - **EnéA-Lys**: described as patient with a cat during a visit that “didn’t seem rushed”; the owner also reported follow-up calls from the team the next day and three days later. - **Rita**: attended a home visit for a cat after an attack; the owner highlights clear step-by-step explanations for recovery. - **Erwan**: thanked for help during an emergency. - **Louis** and **Natasha**: named by a reviewer as part of the wider team (alongside vets, nurses, and reception) during a life-threatening situation for their dog. - One review notes **a vet staying several hours past the end of a shift** to continue caring for a seriously ill cat. ## Reviews **5 stars from 133 reviews.** The latest reviews focus on emergency responsiveness, home visits, inpatient care, and communication during stressful situations. “Themes below are drawn from the latest written reviews available to us.” - **Home visits when transport is difficult**, including late-night call-outs; examples include a cat seen at home to avoid added stress and another treated at home after being attacked. - **Inpatient/overnight care with testing and treatment**, including a dog kept overnight and collected early the next morning after stabilisation. - **Communication owners can track in real time**, such as being kept updated at every stage during multi-day hospitalisation. - **Post-visit follow-up**, including phone calls after a call-out to confirm receipt of the report and check how the pet is doing.