Dog & Cat Vets in Brent

## Summary Roundwood Vets Ltd describes itself as an **independent** practice and, based on its website and recent reviews, appears set up for **routine preventative care** (vaccinations, dental care, health plans) as well as **urgent appointments** when pets are ill or injured. Owners repeatedly mention **thorough examinations** and a care process that runs from **booking through to follow-ups** (including reminders for re-checks). Reviews also include examples of **longer-running treatment plans** (one cat’s case taking around 10 weeks with multiple visits) and **emergency presentation** where owners felt the team “jumped” into action. ## Services From the clinic website and recent written reviews, the following services/capabilities are mentioned: - **Urgent care / emergency appointments** for pets that are ill or injured (website); owners also describe being seen in an emergency situation. - **Pet vaccinations** (website). - **Pet dental care** (website). - **Pet health plan** (website) — no plan price or inclusions stated in the provided summary. - **House calls** (website). - **End-of-life care** (website). - **Pet insurance support** is referenced on the website (described as “pet insurance”). - Species mentioned on the website: **dogs, cats, hamsters, birds**. - A review mentions an upcoming **cat surgery** and another describes a pet being put on a **drip** and given **antibiotics** during an urgent visit (no further clinical details provided). ## People Named team members mentioned in reviews: - **Yasmin (receptionist)** — credited with support and helping coordinate care for a cat that was difficult to transport. - **Eliza (doctor)** — praised for care and support during treatment; the owner notes questions were answered before leaving. - **Zara (nurse)** — mentioned as part of the team supporting a cat’s treatment and recovery. - **Dr. Jo** — described by an owner as “phenomenal” during an ongoing issue with their dog, with compassion and professionalism specifically noted. ## Reviews **4.8 stars from 435 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Smooth admin and continuity:** owners mention ease of booking (including via a pets app) and **reminders for follow-up consultations**. - **Thorough, gentle handling:** multiple reviews highlight **thorough examinations** and vets being **gentle/kind**, particularly with cats. - **Support through longer cases:** one owner describes a cat’s complications taking **nearly 10 weeks** to resolve, with supportive staff across many visits. - **Urgent situations:** one review describes arriving with a dog in an **emergency** and feeling the team acted quickly, followed by a bandage-removal visit. - **Conflicting experience around diagnosis/treatment recommendations:** one 1-star review alleges they were repeatedly told their dog needed emergency surgery (with shifting explanations from womb infection/sepsis to urinary infection and possible liver/kidney involvement), and felt cost was prioritised over welfare. Other recent reviews, by contrast, describe careful explanations and not leaving with unanswered questions.

## Summary Goddard Wembley is part of the Goddard Veterinary Group (a multi-practice group) and is **RCVS accredited**. The practice advertises preventative care such as **annual vaccinations with a full clinical exam**, plus **routine neutering and dental procedures**, and the wider group reports access to **three emergency hospitals**. In the latest reviews available to us, owners most often describe **gentle handling of nervous cats and small dogs**, with examples like pets becoming less resistant to travelling in their carrier over repeat visits. A few reviews also mention **same-day appointments for urgent problems** (an ear infection) and staff taking time to answer questions (including around **insurance**). One negative review from within the wider vet group alleges a **serious misdiagnosis and problematic insurance reporting**, so experiences appear mixed. ## Services From the clinic’s website summary: - **Free new pet health check** (T&Cs apply, as stated on the site) - **Annual vaccination** (including a **full clinical examination**) - **Flea, worm and tick protection** - **Microchip implant** - **Nurse health assessment** - **Routine neutering** - **Dental procedures** - **Kennel cough protection** Emergency / out-of-hours (as stated on the site): - The practice is part of a group that includes **three emergency hospitals** (no further detail provided in the available information). From reviews (examples of what owners brought pets in for): - **Ear infection** seen **on the same day** the owner called (with time spent discussing next steps and insurance). - One review describes being referred within the wider group for a **scan for leg issues** (this review is about another branch in the group, not clearly this practice). ## People Named in reviews: - **Triona / Trina (vet)** — repeatedly mentioned for **careful, gentle handling** and **taking time to answer questions**, including around an ear infection and insurance. - **Robert (nurse)** — mentioned for spending time **settling and reassuring a dog** before an appointment, with calm, gentle handling. - **“R” (reception)** — thanked for being **kind and reassuring**, particularly for an owner with an anxious/nervous cat. - **Rob** — singled out in a negative review (about the wider group experience) as “the only kind and helpful person throughout” (branch not clearly this practice). ## Reviews **Google rating: 4.2 stars from 124 reviews.** “Themes below are drawn from the latest written reviews available to us.” - Many owners describe **patient, gentle handling**, especially with **nervous cats and small dogs**, and pets becoming more comfortable over time. - **Front-desk interactions** are frequently mentioned (welcoming greetings, reassuring manner). - Some reviewers report **good availability**, including being seen **the same day** for an ear infection, and staff taking time with questions. - Pricing is mentioned only in general terms (“reasonable”, “monthly plan… a good price”) without any amounts. - One negative review (about the wider group/another branch) alleges **incorrect cancer diagnosis**, **insurance notes describing a pet as aggressive**, and refusal of a home visit—directly conflicting with the many positive accounts of care and communication.

## Summary Allpets Veterinary Clinic Limited is a limited company (no wider corporate group is mentioned in the available information). From its website, it presents as a general practice offering core preventative care plus in-house diagnostics such as ultrasound and radiography, and it lists support for a wide range of pets including small mammals and reptiles. Review feedback is mixed (including some very positive long-term-client comments and several critical accounts). Specifics mentioned include: - Neutering for cats, with one reviewer describing clear explanations before and after surgery and praising “Doctor Patrick” for explaining things directly. - Vaccinations/injections for puppies are referenced, alongside a complaint about being turned away after an appointment was reportedly booked. - Concerns from multiple reviewers about price clarity (one gives a detailed example of being quoted one amount for a cat blood test, then being charged more once consultation and collection fees were added). - Conflicting accounts of vet “David”: some describe him as professional and compassionate over many years, while others describe abrupt communication; one review makes a serious allegation about intoxication (presented as the reviewer’s claim). ## Services Services listed on the clinic website: - Vaccinations - Dentistry - Neutering - Microchipping - Pet passports - Parasite prevention & control - Nutritional advice - Behavioural advice - Puppy and junior classes - Diagnostics: ultrasound and radiography (X-ray) Species the website says it sees: - Dogs, cats, puppies, kittens - Birds - Rabbits; hamsters, guinea pigs & ferrets - Reptiles Emergency arrangements (as stated on the website): - The website directs owners to contact either its Sidmouth Parade practice or the Neasden branch in an emergency. Services referenced in reviews: - Cat neutering (including pre- and post-op information) - Cat blood testing (pricing discussed by a reviewer) - Puppy injections/vaccinations (a reviewer reports being refused after an appointment issue) ## Pricing Explicit figures mentioned in reviews: - One reviewer says they were quoted **£98** for a cat blood test by phone, but later charged **over £150**, describing additional fees of **£43** (consultation) and **£15** (blood collection) that they say were not explained on the call. ## People - **David (vet)**: Mentioned repeatedly. Experiences described are conflicting—some reviewers describe long-term positive experiences (professional/compassionate/helpful), while others describe abrupt or condescending communication and unclear guidance when asking questions about recovery. One review alleges he was intoxicated; this is a serious claim presented as a reviewer’s account, not something independently verified in the provided information. - **Patrick (doctor/vet)**: One reviewer specifically praises him during cat neutering for explaining everything in person, and for providing information before and after surgery. ## Reviews **3.8 stars from 55 reviews.** The written reviews available describe both strong praise and significant complaints about communication, pricing clarity, and appointment reliability. **“Themes below are drawn from the latest written reviews available to us.”** - **Pricing transparency concerns:** an itemised example is given where a blood test quote increased after consultation and collection fees were added. - **Appointments/reliability issues:** reviewers report being turned away for a booking they believed was confirmed, and a separate comment that the clinic was closed when it showed as open. - **Communication varies by vet and situation:** some long-term clients say “David” has been professional and compassionate, while others describe abrupt answers and not getting clear recovery guidance. - **Surgery communication praised in at least one case:** cat neutering reviews mention clear before/after information and direct explanation from “Doctor Patrick.” - **Serious negative allegation:** one reviewer claims a vet was drunk and gave bad advice; this is stated as an allegation within a review and is not corroborated by other provided sources.

## Summary Village Vet Queen’s Park is part of the Village Vet group and offers a broad, general-practice setup (routine care through to internal medicine), with both vet and veterinary nurse clinics listed on its website. The practice also promotes a “Pet Health for Life Plus” plan (noted as new for 2025) that includes **unlimited vet and nurse consultations** when signed up. In the latest reviews available to us, owners repeatedly mention **clear, upfront explanations of fees before treatment decisions**, **quick/easy booking**, and staff who help make visits **less stressful for cats**; one reviewer notes it’s “quite expensive” despite the transparency. ## Services Services specifically listed on the clinic website include: - Veterinary nurse clinics - Consultations and annual health checks - Vaccinations - Microchipping - Neutering - Senior pet care - Nutrition and obesity support - Flea and worm treatment - Pet dental care - Internal medicine Emergency/out-of-hours arrangement (as stated on the website): - A separate Hampstead practice is described as being open **24/7 for emergency pet care**. ## People - **Amy**: Mentioned by name in a recent review as “expert, knowledgeable, friendly [and] reassuring,” with the owner noting she was genuinely interested in their cat. ## Reviews **Google rating: 4.5 stars from 249 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Multiple owners describe staff as kind and patient, with one cat owner saying this made visits “much less stressful.” - Fees are repeatedly described as clearly explained in advance, with “comprehensive” pricing and “not hidden”; one reviewer still found the practice “quite expensive.” - Booking is described as easy and quick. - Practical access is mentioned by several reviewers (including being able to park outside).

## Summary Animal Medical Centre describes itself as an independent small-animal veterinary practice. The website highlights facilities aimed at reducing stress for cats and dogs (separate entrances/receptions and separate cat and dog wards) and on-site capabilities like an in-house lab and on-site pharmacy. It also states it is a **Gold standard ISFM Cat Friendly Clinic** and **Dogs Trust accredited Dog Friendly Clinic**. In the latest written reviews available to us, owners most often mention clear explanations during consultations and patience with questions; one review describes being seen for an “emergency” flea problem and receiving a treatment that “worked immediately.” There is also a recent 1‑star rating with no written detail provided, so the reason for dissatisfaction isn’t clear from the text we have. ## Services Based on the clinic website and the latest reviews, services/capabilities mentioned include: - Care for **cats, dogs, and small animals** - **Puppy/kitten advice** - **Specialist medical condition advice** - **Cardiology** - **Surgery** - **Ultrasonography** - **Check-ups** (mentioned in reviews) - **Parasite treatment (fleas)** (an emergency visit for fleas is described in a review) - **In-house lab** (on-site diagnostics) - **On-site pharmacy** - **Written prescriptions** (stated on the website) - **Separate cat and dog wards** and separate cat/dog reception/entrances (facility setup stated on the website) - **Cat hotel** (listed on the website) - In-house shop stocking **regular and prescription diets** and pet-care products (stated on the website) ## People No individual vets or nurses are named in the provided website summary or the latest written reviews we have. Comments about the team/staff focus on: - **Explaining consultations clearly**, which owners say helped them feel reassured (cat check-up mentioned). - **Patience with questions**, including during a visit described as an emergency for fleas. ## Reviews **4.5 stars from 212 reviews.** “Themes below are drawn from the latest written reviews available to us.” - Owners describe **clear explanations** during appointments (e.g., a cat check-up where everything was explained). - **Patient handling of questions** is specifically mentioned, including during a flea-related emergency visit. - One reviewer reports being given a **flea treatment that worked immediately**. - There is a **recent 1‑star review without written details**, so the specific complaint can’t be assessed from the text provided.