Roundwood Vets Ltd – Vets in Brent
AI Overview
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Roundwood Vets Ltd, located in Brent, Greater London, is a highly regarded veterinary practice, boasting an impressive rating of 4.8 stars based on 415 reviews. This high rating, combined with the substantial number of reviews, suggests a strong and consistent level of service. The clinic offers a range of services, including emergency veterinary care with extended hours, and serves as a training facility for veterinary nurses.
Customer feedback paints a predominantly positive picture of the clinic. Many clients have praised the compassionate and professional care provided by the veterinarians and staff. For instance, Anoushka McKechnie expressed satisfaction with the empathy and understanding shown during her appointment, while Elena Guicin highlighted the attentive care her cat Billy received from staff members like Yasmin, Doctor Eliza, and Nurse Zara. Karl Wilson also shared a heartfelt account of how the team responded promptly and effectively during an emergency with his dog, Cooper.
However, not all feedback has been positive. Camilo Cacayan reported a distressing experience involving conflicting diagnoses and felt the clinic prioritized financial gain over his dog's welfare. Despite this, the overwhelming majority of reviews are favorable, underscoring the clinic's commitment to animal care.
Roundwood Vets Ltd is also noted for its transparency in communication and dedication to addressing client concerns, as evidenced by the personal mentions of staff members who have made a positive impact. While no specific pricing information is provided, the clinic's emphasis on comprehensive care and customer satisfaction remains clear.
Special Services
24/7 emergency care available
Veterinary nurse training provided
Location
176a Church Road
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Animals Treated at Roundwood Vets Ltd
Animals We Treat
Animal type information not yet available for this clinic.
Opening Hours – Roundwood Vets Ltd
Opening Hours
Reviews for Roundwood Vets Ltd
Note: Showing the 5 most recent Google reviews out of 415 we track in total. Recent reviews may not be representative of overall sentiment.
Anoushka McKechnie
a month ago
Very happy with my appointment today. A lovely, kind and helpful vet. She had great empathy and showed great understanding to my cat.
Camilo Cacayan
a month ago
After tomorrow I will go to another vet. Numerous times we were told that our dog needed an operation as she’s got sepsis and a womb infection which was told to us from a scan. We were told it’s an emergency and need to operate as soon as. I said I want to get a blood test and after the results we were told we were still told we still need to get an operation. Our dog was put on a drip and anti biotics. After a few hours on my return to the surgery we were told it’s now a urine infection and her liver/kidney are infected. So initially beforehand we were told “she needs surgery but it’s a 50/50 chance she will survive”, not it’s a urine infection and might be a liver/kidney infection. It’s monetary values over the welfare of our dog. We cried. We cried because we were told despite getting the surgery she could still die. If that’s the case I’ll rather my dog stays with us on her last days on earth rather than being cut on in pain and then slowly dying.
Elena Guicin
a month ago
I have no words for the amount of care Billy has received at the practice, and also for the amount of support we have received from all staff. Receptionist Yasmin, Doctor Eliza and Nurse Zara are just a few names on the list (not a specific order). They have helped us get Billy checked in spite of much delay of managing to get him to the clinic (Billy didn’t have a home and chip before, and any enclosed space like a cage would make him become very unhappy). All treatments have gone smoothly, and his ear is now recovering, he has also gained plenty of weight. The wonderful staff had also made sure that I didn’t leave without any questions answered, which is very reassuring as a first time cat mom. Thank you, Roundwood vets and see you soon for Billy’s surgery 🌸🌿💕
Karl Wilson
3 months ago
Came in with my boy Cooper in an Emergency situation and The whole team jumped to save him! I Couldn't thank you all enough for your kindness and genuine care for our boy! We came back today to remove his bandage and he couldn't wait to see everyone again to say thanks and show how much better he is! From the bottom of my heart Thank you all ❤️
Fruitful Wisdom Molina
a year ago
Dr. Jo is by far a phenomenal vet. I’ve had an ongoing issue with my dog and she’s shown compassion and professionalism. All the staff are lovely too, I’ve moved home in the past year and couldn’t bear to change vets!
