Allpets Veterinary Clinic Limited

Allpets Veterinary Clinic Limited is a limited company, with no wider corporate group identified. It presents as a general veterinary practice in Neasden offering routine preventive care alongside in-house diagnostics including ultrasound and X-ray, and it sees a broad range of pets from dogs and cats to birds, small mammals and reptiles. Its website directs owners to contact either the Sidmouth Parade practice or the Neasden branch in an emergency.

Services

•Routine and preventive care: vaccinations, neutering, microchipping, parasite prevention and control, nutritional advice, behavioural advice, pet passports, and puppy and junior classes.
•Diagnostics and treatment: dentistry, ultrasound, radiography (X-ray), and blood testing. Reviews also mention puppy injections and cat neutering, with one owner praising the explanations given before and after surgery.
•Species seen: dogs, cats, puppies, kittens, birds, rabbits, hamsters, guinea pigs, ferrets, and reptiles.
•Emergency arrangements: the clinic website says owners should contact either the Sidmouth Parade practice or the Neasden branch in an emergency.

Pricing

No published pricing information is currently available for this clinic.

People

•Patrick: praised for being kind and for explaining things clearly before and after cat neutering.
•David: mentioned across several reviews over a long period, with strongly mixed feedback; some describe him as professional, compassionate, and experienced, while others criticise his communication and manner.

Reviews

Google shows 3.8 stars from 56 reviews. Recent feedback remains mixed, with several critical reviews alongside some positive comments.

•Communication and clarity are recurring issues: several reviewers felt explanations were limited or unclear, including around treatment decisions, recovery advice, and what to expect during appointments.
•Pricing transparency is a repeated concern: reviewers mention unexpected extra charges, consultation fees not explained in advance, and pressure around approving higher costs during treatment.
•Appointments and access have drawn complaints: examples include a reported missed booking for puppy injections and one review saying the clinic was closed when it appeared to be open.
•There are positive experiences as well: some owners describe the staff as kind and supportive, and Patrick is singled out for clear, reassuring explanations around cat neutering.

Reviews for Allpets Veterinary Clinic Limited

Note: Showing the 10 most recent Google reviews out of 56 we track in total. Recent reviews may not be representative of overall sentiment.

grace380 grace

3 months ago

My experience was disappointing. I took my dog in after he was injured in a fight with another dog. I was initially quoted around £350, with the possibility of up to £500 if additional treatment was required. While my dog was under anaesthesia, I received a phone call advising that the estimated cost had increased significantly and was asked to make a decision immediately about whether to proceed. I felt uncomfortable being asked to make such an important financial decision under time pressure, especially while my pet was already under anaesthesia. In the end, I paid almost £500. Based on my experience, I left without a clear diagnosis or what I considered to be a thorough examination of my dog’s injury. I encourage anyone considering this practice to read all the reviews carefully and make their own informed decision.

Andrew Porri

3 years ago

Took my dieing cat in to see the vet david, he was drunk and gave bad advice, cat passed on, took my new kitten in, made absolutely sure with staff even just before appointment wouldn't be seeing the drunk, but he tried to scam me into seeing him even attempting to hold the door closed so we couldn't leave,WHATEVER YOU DO,DO NOT USE THIS PRACTISE.

Magdalena Janicka

closed when it says opened

adelina Marinela OLTIANU

Very good service

Ammar Javed

Business Only

Booked an appointment a week in advance, on the date of appointment was turned away and was told the appointment was never booked and my puppy’s injections was refused .

Bernadine Gregory

4 years ago

Not impressed with this vet. If I could give less than one star I would do that. Anyone with a pet knows how expensive vet bills and medication is. I don't think it's too much of an ask to expect the TWO vets to come up with a solution TWO weeks down the line when all the while my poor dog is extremely uncomfortable and battling to breathe! At the very least if the TWO vets can't assist they should at least have the courtesy to tell me to go somewhere else. Don't make my dog suffer for TWO weeks without any solution or even a hint of a solution!

S OS

6 years ago

Myself and family been coming here for all our pets over 7 years. Sometimes depending on the mood of the vet, David, who sometimes can be nice and compassionate, then can be prickly and rude on an instant. No full clear advice given and appeared disgruntled when asked various questions on how to assist with cat's recovery. Abrupt, condescending short answers. Agree with other reviews....prices are not clear with information concealed or maybe arrogance has taken over the ability to speak in a kind and professional manner. Receptionist at Neasden branch is ever so slow and took forever to deal with a transaction and provide copy of invoice. Recently called a different vet, whom has never met myself or pet and they gave indepth quality information on what to expect, how to support cat through recovery, the length of time to maintain prescription food and how/when to wean off onto a normal diet. Didn't get this valuable and friendly advice from David. Please treat your customers with due care and diligence. Good customer service does make a difference and goes a long way. Please train and update your receptionists adequately. Please be mindful of your behaviour and manner towards your customer's, who help to keep you in business.

zenon rozwalka

Overall good service. Staff always nice and supportive. Although disappointed with informations regarding prices. I called them to ask about the cost of blood test for cat. I was told that it will costs £98. I took my cat for the test and after all when it came to payment I was charged over £150. Over the phone when I asked for the cost I was not told that I have to pay £43 for consultations and £15 for blood collection which came as a surprise.

Daniela Oliveira

8 years ago

I’ve been there with my two cats for neutering. Both times I was very welcome and the staff was always very kind and supportive. They give all the information before and after surgery. Doctor Patrick is amazing and kind explained everything in person. Different of some clinics that I left a high amount of money before and all the information came from reception and flyers to read .