Allpets Veterinary Clinic Limited

Allpets Veterinary Clinic Limited is a limited company, with no wider corporate group identified. It presents as a general veterinary practice in Neasden offering routine preventative care alongside in-house diagnostics including ultrasound and X-ray, and it says it sees a broad range of pets from dogs and cats to birds, small mammals and reptiles. Its website also directs owners to contact either the Sidmouth Parade practice or the Neasden branch in an emergency.

Services

•Routine and preventive care: vaccinations, neutering, microchipping, parasite prevention and control, nutritional advice, behavioural advice, pet passports, and puppy and junior classes.
•Diagnostics and clinical services: dentistry, ultrasound and radiography (X-ray). Reviews also mention cat blood testing and puppy injections.
•Species seen: dogs, cats, puppies, kittens, birds, rabbits, hamsters, guinea pigs, ferrets and reptiles.
•Examples from reviews: cat neutering is specifically mentioned, with one owner praising the explanations given before and after surgery.
•Emergency arrangements: the clinic website says owners should contact either the Sidmouth Parade practice or the Neasden branch in an emergency.

Pricing

No published pricing information is currently available for this clinic.

People

•Patrick: praised in a review about cat neutering for explaining things clearly in person and giving information before and after surgery.
•David: mentioned by several reviewers over a long period. Opinions are mixed, with some describing him as professional, compassionate and helpful, while others criticise his communication and clarity.

Reviews

Google shows 3.8 stars from 55 reviews. Written feedback paints a mixed picture, with both strong praise and clear complaints.

•Communication varies: comments about David are notably mixed, ranging from long-term praise for professionalism and compassion to criticism of abrupt or unclear advice; one review also makes a serious allegation about his condition during a consultation.
•Pricing clarity is a recurring concern: more than one review raises concerns about charges not being fully explained in advance, including a cat blood test that ended up costing more once extra fees were added.
•Appointments and access are criticised in some reviews: examples include being turned away for a puppy vaccination appointment that the owner believed was booked, and one report of the clinic being closed when listed as open.
•There are positive experiences too: some reviewers describe kind, supportive staff and good service, and one cat owner specifically praises Patrick for clear pre- and post-operative explanations around neutering.

Reviews for Allpets Veterinary Clinic Limited

Note: Showing the 10 most recent Google reviews out of 55 we track in total. Recent reviews may not be representative of overall sentiment.

Andrew Porri

2 years ago

Took my dieing cat in to see the vet david, he was drunk and gave bad advice, cat passed on, took my new kitten in, made absolutely sure with staff even just before appointment wouldn't be seeing the drunk, but he tried to scam me into seeing him even attempting to hold the door closed so we couldn't leave,WHATEVER YOU DO,DO NOT USE THIS PRACTISE.

Magdalena Janicka

closed when it says opened

adelina Marinela OLTIANU

Very good service

Ammar Javed

3 years ago

Business Only

Booked an appointment a week in advance, on the date of appointment was turned away and was told the appointment was never booked and my puppy’s injections was refused .

Bernadine Gregory

Not impressed with this vet. If I could give less than one star I would do that. Anyone with a pet knows how expensive vet bills and medication is. I don't think it's too much of an ask to expect the TWO vets to come up with a solution TWO weeks down the line when all the while my poor dog is extremely uncomfortable and battling to breathe! At the very least if the TWO vets can't assist they should at least have the courtesy to tell me to go somewhere else. Don't make my dog suffer for TWO weeks without any solution or even a hint of a solution!

S OS

5 years ago

Myself and family been coming here for all our pets over 7 years. Sometimes depending on the mood of the vet, David, who sometimes can be nice and compassionate, then can be prickly and rude on an instant. No full clear advice given and appeared disgruntled when asked various questions on how to assist with cat's recovery. Abrupt, condescending short answers. Agree with other reviews....prices are not clear with information concealed or maybe arrogance has taken over the ability to speak in a kind and professional manner. Receptionist at Neasden branch is ever so slow and took forever to deal with a transaction and provide copy of invoice. Recently called a different vet, whom has never met myself or pet and they gave indepth quality information on what to expect, how to support cat through recovery, the length of time to maintain prescription food and how/when to wean off onto a normal diet. Didn't get this valuable and friendly advice from David. Please treat your customers with due care and diligence. Good customer service does make a difference and goes a long way. Please train and update your receptionists adequately. Please be mindful of your behaviour and manner towards your customer's, who help to keep you in business.

zenon rozwalka

6 years ago

Overall good service. Staff always nice and supportive. Although disappointed with informations regarding prices. I called them to ask about the cost of blood test for cat. I was told that it will costs £98. I took my cat for the test and after all when it came to payment I was charged over £150. Over the phone when I asked for the cost I was not told that I have to pay £43 for consultations and £15 for blood collection which came as a surprise.

Daniela Oliveira

8 years ago

I’ve been there with my two cats for neutering. Both times I was very welcome and the staff was always very kind and supportive. They give all the information before and after surgery. Doctor Patrick is amazing and kind explained everything in person. Different of some clinics that I left a high amount of money before and all the information came from reception and flyers to read .

Maureen Navin

Been taking my cats to David's surgery since 2001, he is a very experienced vet, with a friendly staff team. I've always found him very professional, compassionate and helpful. If you are looking for a vet I would highly recommend him.