Allpets Veterinary Clinic Limited

Allpets Veterinary Clinic Limited is a limited company (no wider corporate group is mentioned in the available information). From its website, it presents as a general practice offering core preventative care plus in-house diagnostics such as ultrasound and radiography, and it lists support for a wide range of pets including small mammals and reptiles.

Review feedback is mixed (including some very positive long-term-client comments and several critical accounts). Specifics mentioned include

•Neutering for cats, with one reviewer describing clear explanations before and after surgery and praising “Doctor Patrick” for explaining things directly.
•Vaccinations/injections for puppies are referenced, alongside a complaint about being turned away after an appointment was reportedly booked.
•Concerns from multiple reviewers about price clarity (one gives a detailed example of being quoted one amount for a cat blood test, then being charged more once consultation and collection fees were added).
•Conflicting accounts of vet “David”: some describe him as professional and compassionate over many years, while others describe abrupt communication; one review makes a serious allegation about intoxication (presented as the reviewer’s claim).

Services

Services listed on the clinic website

•Vaccinations
•Dentistry
•Neutering
•Microchipping
•Pet passports
•Parasite prevention & control
•Nutritional advice
•Behavioural advice
•Puppy and junior classes
•Diagnostics: ultrasound and radiography (X-ray)

Species the website says it sees

•Dogs, cats, puppies, kittens
•Birds
•Rabbits; hamsters, guinea pigs & ferrets
•Reptiles

Emergency arrangements (as stated on the website)

•The website directs owners to contact either its Sidmouth Parade practice or the Neasden branch in an emergency.

Services referenced in reviews

•Cat neutering (including pre- and post-op information)
•Cat blood testing (pricing discussed by a reviewer)
•Puppy injections/vaccinations (a reviewer reports being refused after an appointment issue)

Pricing

Explicit figures mentioned in reviews

•One reviewer says they were quoted £98 for a cat blood test by phone, but later charged over £150, describing additional fees of £43 (consultation) and £15 (blood collection) that they say were not explained on the call.

People

•David (vet): Mentioned repeatedly. Experiences described are conflicting—some reviewers describe long-term positive experiences (professional/compassionate/helpful), while others describe abrupt or condescending communication and unclear guidance when asking questions about recovery. One review alleges he was intoxicated; this is a serious claim presented as a reviewer’s account, not something independently verified in the provided information.
•Patrick (doctor/vet): One reviewer specifically praises him during cat neutering for explaining everything in person, and for providing information before and after surgery.

Reviews

3.8 stars from 55 reviews. The written reviews available describe both strong praise and significant complaints about communication, pricing clarity, and appointment reliability. “”

•Pricing transparency concerns: an itemised example is given where a blood test quote increased after consultation and collection fees were added.
•Appointments/reliability issues: reviewers report being turned away for a booking they believed was confirmed, and a separate comment that the clinic was closed when it showed as open.
•Communication varies by vet and situation: some long-term clients say “David” has been professional and compassionate, while others describe abrupt answers and not getting clear recovery guidance.
•Surgery communication praised in at least one case: cat neutering reviews mention clear before/after information and direct explanation from “Doctor Patrick.”
•Serious negative allegation: one reviewer claims a vet was drunk and gave bad advice; this is stated as an allegation within a review and is not corroborated by other provided sources.

Reviews for Allpets Veterinary Clinic Limited

Note: Showing the 5 most recent Google reviews out of 55 we track in total. Recent reviews may not be representative of overall sentiment.

Andrew Porri

2 years ago

Took my dieing cat in to see the vet david, he was drunk and gave bad advice, cat passed on, took my new kitten in, made absolutely sure with staff even just before appointment wouldn't be seeing the drunk, but he tried to scam me into seeing him even attempting to hold the door closed so we couldn't leave,WHATEVER YOU DO,DO NOT USE THIS PRACTISE.

Magdalena Janicka

closed when it says opened

adelina Marinela OLTIANU

Very good service

Ammar Javed

Business Only

Booked an appointment a week in advance, on the date of appointment was turned away and was told the appointment was never booked and my puppy’s injections was refused .

Bernadine Gregory

3 years ago

Not impressed with this vet. If I could give less than one star I would do that. Anyone with a pet knows how expensive vet bills and medication is. I don't think it's too much of an ask to expect the TWO vets to come up with a solution TWO weeks down the line when all the while my poor dog is extremely uncomfortable and battling to breathe! At the very least if the TWO vets can't assist they should at least have the courtesy to tell me to go somewhere else. Don't make my dog suffer for TWO weeks without any solution or even a hint of a solution!

S OS

5 years ago

Myself and family been coming here for all our pets over 7 years. Sometimes depending on the mood of the vet, David, who sometimes can be nice and compassionate, then can be prickly and rude on an instant. No full clear advice given and appeared disgruntled when asked various questions on how to assist with cat's recovery. Abrupt, condescending short answers. Agree with other reviews....prices are not clear with information concealed or maybe arrogance has taken over the ability to speak in a kind and professional manner. Receptionist at Neasden branch is ever so slow and took forever to deal with a transaction and provide copy of invoice. Recently called a different vet, whom has never met myself or pet and they gave indepth quality information on what to expect, how to support cat through recovery, the length of time to maintain prescription food and how/when to wean off onto a normal diet. Didn't get this valuable and friendly advice from David. Please treat your customers with due care and diligence. Good customer service does make a difference and goes a long way. Please train and update your receptionists adequately. Please be mindful of your behaviour and manner towards your customer's, who help to keep you in business.

zenon rozwalka

Overall good service. Staff always nice and supportive. Although disappointed with informations regarding prices. I called them to ask about the cost of blood test for cat. I was told that it will costs £98. I took my cat for the test and after all when it came to payment I was charged over £150. Over the phone when I asked for the cost I was not told that I have to pay £43 for consultations and £15 for blood collection which came as a surprise.

Daniela Oliveira

7 years ago

I’ve been there with my two cats for neutering. Both times I was very welcome and the staff was always very kind and supportive. They give all the information before and after surgery. Doctor Patrick is amazing and kind explained everything in person. Different of some clinics that I left a high amount of money before and all the information came from reception and flyers to read .

Maureen Navin

8 years ago

Been taking my cats to David's surgery since 2001, he is a very experienced vet, with a friendly staff team. I've always found him very professional, compassionate and helpful. If you are looking for a vet I would highly recommend him.