Dog & Cat Vets in Neasden

## Summary Allpets Veterinary Clinic Limited is a limited company (no wider corporate group is mentioned in the available information). From its website, it presents as a general practice offering core preventative care plus in-house diagnostics such as ultrasound and radiography, and it lists support for a wide range of pets including small mammals and reptiles. Review feedback is mixed (including some very positive long-term-client comments and several critical accounts). Specifics mentioned include: - Neutering for cats, with one reviewer describing clear explanations before and after surgery and praising “Doctor Patrick” for explaining things directly. - Vaccinations/injections for puppies are referenced, alongside a complaint about being turned away after an appointment was reportedly booked. - Concerns from multiple reviewers about price clarity (one gives a detailed example of being quoted one amount for a cat blood test, then being charged more once consultation and collection fees were added). - Conflicting accounts of vet “David”: some describe him as professional and compassionate over many years, while others describe abrupt communication; one review makes a serious allegation about intoxication (presented as the reviewer’s claim). ## Services Services listed on the clinic website: - Vaccinations - Dentistry - Neutering - Microchipping - Pet passports - Parasite prevention & control - Nutritional advice - Behavioural advice - Puppy and junior classes - Diagnostics: ultrasound and radiography (X-ray) Species the website says it sees: - Dogs, cats, puppies, kittens - Birds - Rabbits; hamsters, guinea pigs & ferrets - Reptiles Emergency arrangements (as stated on the website): - The website directs owners to contact either its Sidmouth Parade practice or the Neasden branch in an emergency. Services referenced in reviews: - Cat neutering (including pre- and post-op information) - Cat blood testing (pricing discussed by a reviewer) - Puppy injections/vaccinations (a reviewer reports being refused after an appointment issue) ## Pricing Explicit figures mentioned in reviews: - One reviewer says they were quoted **£98** for a cat blood test by phone, but later charged **over £150**, describing additional fees of **£43** (consultation) and **£15** (blood collection) that they say were not explained on the call. ## People - **David (vet)**: Mentioned repeatedly. Experiences described are conflicting—some reviewers describe long-term positive experiences (professional/compassionate/helpful), while others describe abrupt or condescending communication and unclear guidance when asking questions about recovery. One review alleges he was intoxicated; this is a serious claim presented as a reviewer’s account, not something independently verified in the provided information. - **Patrick (doctor/vet)**: One reviewer specifically praises him during cat neutering for explaining everything in person, and for providing information before and after surgery. ## Reviews **3.8 stars from 55 reviews.** The written reviews available describe both strong praise and significant complaints about communication, pricing clarity, and appointment reliability. **“Themes below are drawn from the latest written reviews available to us.”** - **Pricing transparency concerns:** an itemised example is given where a blood test quote increased after consultation and collection fees were added. - **Appointments/reliability issues:** reviewers report being turned away for a booking they believed was confirmed, and a separate comment that the clinic was closed when it showed as open. - **Communication varies by vet and situation:** some long-term clients say “David” has been professional and compassionate, while others describe abrupt answers and not getting clear recovery guidance. - **Surgery communication praised in at least one case:** cat neutering reviews mention clear before/after information and direct explanation from “Doctor Patrick.” - **Serious negative allegation:** one reviewer claims a vet was drunk and gave bad advice; this is stated as an allegation within a review and is not corroborated by other provided sources.