Best Vets in Greater London

YourVets is part of the YourVets veterinary group and offers a broad small‑animal, general-practice setup (consultations through to surgery, diagnostics, and nurse clinics). Owners most often mention good appointment access (able to get through by phone, appointments available within a short timescale, and being seen close to the booked time) and clear cost communication during the consult (with one reviewer highlighting being told costs by the vet before paying, and receiving a refund when the estimate was higher than the final cost). Reviews also include support around end-of-life care (a vet named Cheryl praised during euthanasia) and surgical care for kittens (“operations” mentioned). However, the latest reviews include serious complaints about clinical judgement and follow‑up, including one account of antibiotics being refused for a suspected infection ahead of travel (with subsequent complications), and another describing significant weight loss in a cat being downplayed before a tumour was diagnosed elsewhere.

Vets Now Sidcup is part of Vets Now, a UK-wide provider focused on pet emergency and out-of-hours care (including video consultations, as described on its site). Reviews describe the clinic handling urgent cases such as chocolate ingestion, suspected anaphylaxis from an insect sting, and an emergency operation with aftercare. Experiences are mixed: several owners describe rapid help and recoveries, while others report long waits/triage delays and concerns about missed or insufficient assessment in serious cases. Cost is repeatedly mentioned as high, including one report of an emergency visit costing over £350.

Banstead Village Veterinary Surgery is an independently owned practice, established in 2003 by Andy Downing (MRCVS, BVetMed). Based on the clinic’s own information and the latest reviews, it appears set up for ongoing general veterinary care—people mention both routine check-ups and “unexpected visits,” and describe a team that listens to concerns and aims to reassure owners. Several reviewers also point to long-term continuity (including one client returning for 16 years).

Broadway Veterinary Clinic describes itself as a small, independent, non-corporate practice focused on a “personal” service. Based on recent reviews, it appears set up primarily for routine cat and dog care (including surgery), with owners specifically mentioning spays and microchipping, and detailed aftercare. One recurring caution from a rabbit owner is that rabbits were treated as “exotic pets” and the reviewer felt the clinician was unsure during a GI stasis appointment, with medication advice later contradicted by an out-of-hours emergency vet. Concrete details owners mention include: not being kept waiting at appointments, clear explanations about recovery after procedures, and supportive aftercare following spays.

Medivet Notting Hill is part of the Medivet group and is set up for routine appointments plus diagnostic work, with on-site imaging and lab support (X‑rays, ultrasound, in‑house laboratory). The practice is also listed as a Veterinary Nurse Training facility. From the latest reviews available to us, owners describe very gentle handling for cats (including a difficult claw trim done “quickly and well” without upsetting the cat), and notably compassionate support around end‑of‑life situations (including contacting an owner via microchip and providing a condolence card with a paw print). However, there are also accounts of serious problems: one review alleges a very unwell cat was sent home without an explanation and that the clinic environment was “freezing cold” during a visit involving newborn kittens; another long-term client describes repeated delays and inconsistency around prescription renewals and follow‑up.

Alexandra Park Veterinary Surgery is a small-practice clinic where one vet, Mina, is repeatedly named in reviews—often for straightforward advice and an “honesty over profit” approach. Owners mention routine care such as vaccinations and neutering, and some say they were seen quickly when the clinic was busy. Two recent reviews raise concerns in different areas: one alleges an inadequate assessment during a serious illness, and another describes a rude phone interaction and being told the clinic was not taking new registrations. Concrete specifics mentioned by reviewers include: - Vaccinations and neutering carried out here. - “No general appointment fee” reported by one owner across multiple visits. - A case where arthritis medication was prescribed to “try and see if that helped” back-leg issues (with the owner later alleging the pet was gravely ill and not properly examined). - New registrations reportedly not being accepted at the time of one phone enquiry.

Palmerston Veterinary Group is a veterinary practice with a stated role as a veterinary nurse training facility. Recent reviews most often describe routine, ongoing care—such as annual vaccinations for cats—and a team that focuses on keeping pets comfortable during visits. Owners specifically mention prompt appointments, vets being described as knowledgeable, and small handling details like offering treats to help a wary dog settle.

Willett House Veterinary Surgery is part of Willett House Veterinary Surgeons, a multi-site practice with a main site and several branches. The website highlights 24/7 emergency care, CT scanning, and keyhole bitch spay as available services. From the latest written reviews, owners most often describe friendly, professional staff and thorough examinations, with specific examples including Covid-era entry/safety processes, care for small animals (degu), and support during euthanasia. One review raises a serious concern about a growth not being picked up at a vaccination/health check shortly before the cat deteriorated.

Blythwood Vets is a multi-branch veterinary practice accredited by the Royal College of Veterinary Surgeons Practice Standards Scheme, and listed as a Silver level Cat Friendly Clinic (also members of ISFM). Based on the website, it’s set up for routine preventative care (vaccinations, parasite treatment, annual health checks) as well as procedures such as neutering and dental care, with emergency services available across its locations. In the latest reviews available to us, owners describe clear explanations and thorough breakdowns of treatment plans and estimates (including a detailed estimate for a dog’s lump removal), on-time appointments, and support with end-of-life decisions; there is also a repeated 1‑star complaint from someone saying they received a bill despite never visiting.

New Cross PDSA Pet Hospital (part of the PDSA charity) focuses on free and low-cost veterinary care for pets whose owners may struggle with private fees. Based on the information available, it handles routine medical workups (for example, blood tests leading to a hyperthyroidism diagnosis and medication supplied within the same week) as well as more serious care such as surgery and end-of-life support (euthanasia is described in one review). It’s also listed as a veterinary nurse training facility. Reviews describe both timely access in some situations (same-day appointment for a cat in severe pain; referral onward for further checks and an overnight stay) and, in contrast, serious concerns from others about urgency and communication (post-surgery deterioration not being offered urgent assessment; an emergency line not being answered after being told to call back).