The Hackney Vet – Vets in Lower Clapton
Clinic Overview
- Many reviewers describe a friendly, familiar practice where staff know both owners and pets by name, with praise for a welcoming atmosphere and consistent team. - Communication is a strong theme, with owners highlighting clear explanations, kindness, reassurance, and helpful support around insurance and follow-up questions. - More involved care is also mentioned, including same-day urgent help, ongoing treatment for dogs with repeated visits, and specialist handling of a guinea pig operation.
Services
- •Routine and preventive care: check-ups and vaccinations are regularly mentioned, with several long-term clients describing the practice as reliable for standard care.
- •Urgent appointments: owners report being seen quickly on the day when pets needed prompt attention or unexpected care.
- •Surgery and procedures: reviews mention dog surgery, cat neutering, microchipping, lump sampling, and guinea pig surgery to remove a neck lump after antibiotics had not resolved the problem.
- •Diagnostics and more complex case work: owners describe multiple tests for difficult cases, with specialist input sought from the RVC and pathologists where needed.
- •Cancer care: one owner describes fortnightly chemotherapy for a cat after a hard-to-diagnose cancer was identified.
- •End-of-life care: euthanasia is specifically mentioned, with praise for patient and supportive handling.
- •Remote and practical support: phone and email advice have been highlighted, alongside helpful support with insurance queries.
Pricing
No published pricing information is currently available for this clinic.
People
- •Adam: praised for clear explanations, a measured approach to treatment, and recommending only what seemed necessary.
- •Ionna: mentioned warmly for being clear, kind, and reassuring during a recent visit.
- •Hanna: remembered positively by a long-standing client for hands-on care and experience with a nervous dog.
- •Harry: named in reviews with mixed feedback, including very positive praise for successful guinea pig surgery and some negative comments about manner and handling.
- •Cheryl: singled out as a fantastic vet nurse.
- •Reception team and nurses: several owners specifically thank the front-desk team and nursing staff for their warmth and professionalism.
Reviews
Google rating: 4.6/5 from 491 reviews.
- •Many reviewers describe a friendly, familiar practice where staff know both owners and pets by name, with praise for a welcoming atmosphere and consistent team.
- •Communication is a strong theme, with owners highlighting clear explanations, kindness, reassurance, and helpful support around insurance and follow-up questions.
- •More involved care is also mentioned, including same-day urgent help, ongoing treatment for dogs with repeated visits, and specialist handling of a guinea pig operation.
- •Negative feedback is present but limited in number, mostly centred on Harry, with one detailed complaint about handling a nervous dog and perceived focus on extra charges.

