The Hackney Vet – Vets in Lower Clapton
Clinic Overview
The Hackney Vet appears to be part of a wider group: it uses a dnavetcare.co.uk email domain (DNA Vetcare). From the latest reviews, owners describe a practice that handles both routine care (check-ups and vaccinations) and more complex medical and surgical cases, including ongoing diagnostics and cancer treatment.
The Hackney Vet appears to be part of a wider group: it uses a dnavetcare.co.uk email domain (DNA Vetcare). From the latest reviews, owners describe a practice that handles both routine care (check-ups and vaccinations) and more complex medical and surgical cases, including ongoing diagnostics and cancer treatment.
Concrete points owners repeatedly mention include
- •Same-day help for urgent problems (“seen quickly on the day for critical care”).
- •Clear explanations and conservative recommendations, with one vet (Adam) described as recommending “only what is truly necessary.”
- •Work-ups for difficult cases, including multiple tests and seeking specialist advice (RVC and pathologists were specifically mentioned).
- •Challenging-patient handling, with a “feisty” cat and an “anxious” cat described as being treated patiently and ending up calmer at visits.
There is also a notable negative account alleging a process/record-checking failure around a neutering admission (an unwanted repeat microchip and a requested ear check not done).
Services
Services and capabilities mentioned in the available reviews include
- •Routine care: check-ups and vaccinations.
- •Urgent/same-day appointments for critical issues (as described by a long-term client).
- •Surgery: a dog operation is mentioned (performed by Adam).
- •Neutering (cat neutering specifically referenced).
- •Microchipping (including an allegation of an accidental duplicate microchip).
- •Diagnostics for complex illness: “a month or so of tests” to reach a difficult cancer diagnosis.
- •Cancer care: fortnightly chemotherapy for a cat, plus coordination with specialist advice (RVC and pathologists mentioned).
- •End-of-life care: euthanasia is described in detail by one owner.
- •Remote support: advice provided via phone and email that, in at least one case, helped avoid stressful clinic trips.
People
- •Adam (vet): multiple reviewers credit him with clear explanations, a “necessary-only” approach to recommendations, and performing surgery on a dog. One owner also says he identified underlying issues in their cat.
- •Hannah (vet): described as providing continuity of care for a senior dog over five+ years, which the owner valued because the vet “really knows our dog’s history and needs.”
- •Iona (vet): mentioned for end-of-life care, with the owner noting patience and support during euthanasia.
- •Reception team: specifically thanked for being welcoming and helping make visits positive for a dog who didn’t want to leave.
Reviews
4.6 stars from 460 reviews. The comments available to us are mostly detailed accounts of ongoing care, with one serious complaint about an administrative/clinical mix-up.
“”
- •Owners describe reliable routine care (vaccinations/check-ups) and good communication, including taking time to explain options.
- •Several reviews mention support in complex cases, including persistent diagnostics and involving external specialist input; one cites chemo that gave a cat “several happy, healthy months.”
- •Multiple owners report pets that are anxious or difficult at the vet being handled patiently, and that animals seem comfortable in the clinic.
- •One 1-star review alleges errors around a neutering visit: a cat was microchipped despite the owner saying no, resulting in two microchips, and a requested ear check was not done.
Animals Treated at The Hackney Vet
Animals We Treat
Companion Animals
Opening Hours – The Hackney Vet
Opening Hours
Hours
Reviews for The Hackney Vet
Note: Showing the 5 most recent Google reviews out of 460 we track in total. Recent reviews may not be representative of overall sentiment.
Caroline
in the last week
Update Jan 2026: my dog has had to spend a ton of time with the lovely people at Hackney vet recently and the care he receives is incredible. I’m happy for him to see any vet at the practice, and Freddie is treated so well by everyone there (especially the reception team!) that I have to carry him out the door when it’s time to leave. In the 5 years we’ve been coming here, it’s only been great care. Original 2024: The hackney vet is a great place for my dog Freddie. The vets and staff show great care and warmth toward him, and they have been 100% reliable for standard care and in a few unexpected / emergency situations. I’m very glad knowing that I’ve always been able to be seen quickly on the day for critical care and they have always been available and responsive to any questions or issues.
Victoria
a week ago
Adam is the best!! He is polite, professional, and genuinely cares about the well-being of our dogs. He always takes the time to explain things clearly and only recommends what is truly necessary. We always feel confident and reassured in his care. Highly recommend!
Alex Green
2 weeks ago
A great local practice, can trust them with my eyes closed after a few tricky situations they’ve navigated with such care and professionalism - both for my pets and my friends’ pets. Special thanks to Adam that operated on my dog and identified some tricky underlying issues with my cat.
Fortu Angelini
2 weeks ago
VERY DISAPPOINTED. The service was extremely sloppy. I brought my cat in for neutering today and was asked whether he needed to be microchipped. I said NO. In addition, since I've been a customer for years, everything is on their records. However, they accidentally microchipped him again, so he now has two microchips. The lesson here is that they can’t be _____ to check his records before the operation. I am very disappointed and appalled by this greedy, sloppy place—a butcher would be more attentive! Additionally, I just left the premises. On the same form they filled out this morning, which asked whether he needed a microchip, I responded NO. I also requested they check his left ear for a possible infection, but they didn't—just the cherry on top.
Laura Hastie
3 weeks ago
I registered my cat Pombear, a rescued senior ex-stray, here. We became frequent visitors after he started to become unwell in early 2025. After a month or so of tests it turned out he had a relatively rare form of cancer, one that is quite tricky to diagnose. I really appreciated the persistence of the vets in trying to find an answer for us, including getting specialist advice from the RVC and pathologists. His fortnightly chemo treatment then gave him several happy, healthy months. Unfortunately, like many cats, he finally succumbed to kidney disease. Pombear was a sweet but stubborn customer who had a history of being quite feisty with vets (and unfortunately he scratched a vet in the face on his first visit here), but despite this, everyone here was always so understanding and compassionate towards him. They were so dedicated and really went above and beyond to help him on several occasions during his illness. As frequents visitors, we met many of the vets and staff and found everyone unfailingly lovely and dedicated. Iona looked after him in his final weeks and eventually put him to sleep, and was so patient and caring towards both of us. I’m so glad I chose to bring him here.
C S Kahn
3 months ago
Love this vet. We switched over from Medivet because we were tired of being overcharged and our cats subjected to unnecessary treatment. So glad we did. Everyone who works here is great with us and the vets are wonderful with our cats. We have had excellent help by phone and email and got great advice that has saved our guys stressful trips in. Even our very anxious cat feels safe here
Julia Zheng
4 months ago
Hannah has been caring for our nearly 17-year-old senior dog for over five years, and she is truly the best vet we've ever had. Unlike other clinics where you're constantly seeing a different person, it's been great to have one consistent vet who really knows our dog's history and needs. Her dedication and continuity of care have made all the difference.
sagonmi
5 months ago
We have been with The Hackney Vet for 3 years and our experience has so far been consistently positive. Our main contacts with the vet have been for routine check ups / vaccinations. Booking an appointment has been easy; the receptionists have always been helpful and the vets have been caring and gentle with Elliot as well as very informative. Given our experience so far we would not hesitate to recommend The Hackney Vet.
Vesta Losinskaite
6 months ago
To this vet place I have been coming since February 2020. The staff are always kind, friendly and supportive. Every time all my fur girls (cats) are getting so much love and care. A massive thank you to everyone who works there.
Julio Cervantes
7 months ago
This place is the best veterinarian clinic because I feel that my kittens are in good hands when o bring them here. They have a high level of professionalism from their communication and patience for pet parents. They are very friendly and treat my pets with respect and care. My little ones also behave well around the vets which tells me they feel comfortable and safe. Thank you Hackney Vet!
