Two cockatoos on branch

Emergency Vets in Greater London

#1 Ranking

Medivet Barnes

Richmond upon Thames

4.9
Call 02087 482 406

Featured Clinic Overview

Updated January 2026
Veterinary Nurse Training
Corporate

## Summary Medivet Barnes is part of the Medivet group (with shared records across its clinics, as noted by a reviewer who attended another Medivet for a specific eye test and said vets could view treatment history). Based on the available information, the practice supports routine appointments as well as urgent care, and is also a veterinary nurse training facility. Reviewers repeatedly mention practical touches that affect day-to-day visits: staff remembering pets by name, giving treats, and contacting owners when necessary. Experiences described include a first appointment for cat paperwork related to an Australian visa, and support for a dog that is very anxious at vet visits—owners say the team were considerate to keep the dog calmer. ## Services - Emergency veterinary services (stated as 24/7 or extended-hours emergency cover). - Veterinary nurse training facility. - Pet travel/health paperwork mentioned in reviews (a cat’s first appointment related to an Australian visa). - Eye testing mentioned (a reviewer attended another Medivet site specifically for an eye test, with records accessible across the group). - Nutrition and accessories: one reviewer specifically mentions an “excellent range of nutrition and accessories.” ## People - James (vet): named in multiple reviews. Owners describe him as thorough and clear in explanations (talking them through each step of a cat’s appointment), and particularly good with nervous animals (an owner of a hypersensitive dog said the team’s handling helped prevent panicking). - Reception and nursing team: described as warm and welcoming; reviewers mention staff remembering pets’ names, giving treats, and following up/contacting owners when needed. ## Reviews Google rating: 4.9 stars from 202 reviews. “Themes below are drawn from the latest written reviews available to us.” - Calm, confidence-building handling, especially for anxious dogs (one owner said this was the first vet where their dog felt calmer). - Clear explanations and thoroughness in appointments (including step-by-step guidance during a cat’s visa-related visit). - Small-practice feel despite being part of a larger group: pets being “known,” names remembered, treats given, and follow-up contact when necessary. - Mixed signals on cost: one reviewer explicitly calls it “expensive,” while another says it felt more focused on animal welfare than money-making.

Showing 1-10 of 68 clinics

#2 Ranking

Our Score (96/100)

4.7(537 reviews)
Emergency ServicesVeterinary Nurse Training
Independent Clinic
Treats:
dog
cat
bird

The Neighbourhood Vet is an RCVS-registered practice and is accredited as a Cat Friendly Clinic. It also states it is a veterinary nurse training facility. Based on recent owner accounts, the clinic is set up for both routine care and more involved cases: reviews mention supporting a rescue cat with complex health issues over years, a dog spay with aftercare check-ins, and a Sunday visit for a very unwell cat where the vet provided a careful assessment and reassurance. Several reviewers also describe follow-ups/check-ins after treatment and clear explanations from staff.

#3 Ranking

Our Score (92/100)

4.9(235 reviews)
Emergency ServicesVeterinary Nurse Training
Independent Clinic
Treats:
dog
cat

Hello Vet London Fields is part of the Hello Vet group (with multiple branches mentioned in reviews). The clinic presents itself as “redesigned” veterinary care, with a focus on a calming set-up for anxious pets and strong client involvement (including instant WhatsApp advice/triage and same-day appointments, as stated on its website). Reviews repeatedly describe an approach that keeps owners closely involved around procedures: several mention being able to stay with pets before anaesthesia and be present for waking up afterwards (“Stay by their side” on the website), plus follow-up handled via WhatsApp (photos/texts with the nurse after surgery). Surgical care is a prominent theme in recent reviews—spays/neuters and same-day tumour removal are specifically described—with private rooms offered for difficult conversations.

#4

Pet People

Richmond upon Thames

Our Score (91/100)

4.9(165 reviews)
Emergency ServicesVeterinary Nurse Training
Independent Clinic
Treats:
dog
cat

Pet People describes itself as an independent veterinary clinic with advanced, referral-level capability, including keyhole surgery and in-house imaging/CT. Clinic data also lists it as a veterinary nurse training facility and offering emergency veterinary services (24/7 or extended hours). From the latest reviews, owners most often mention: - Fast access when something feels urgent (one owner booked an “emergency appointment” and was seen within about 30 minutes after a quick phone answer). - Clear, “sensible” advice and good communication, including being kept updated during surgery. - Support for anxious/reactive pets, with “fear-free qualified” team members and staff who understand dog behaviour. - Follow-up after procedures, including post-op check-ins after a spay.

Our Score (90/100)

4.8(394 reviews)
Emergency Services
Corporate
Treats:
dog
cat

Paxton Veterinary Clinics Ltd is a small-animal practice (ownership group not stated) offering routine consultations and health checks, plus practical extras like relocation assistance and pet travel discounts. Recent reviews repeatedly mention support for anxious or nervous pets (including a rescue dog and a scared dog returning to vets after bad prior experiences), and straightforward appointment access (same-day slots and online booking mentioned). The clinic also seems set up to help coordinate urgent care when needed—one reviewer says Emily helped arrange an emergency vet for their cat. Concrete specifics mentioned by owners include a “nice big reception area,” appointments “run to time,” and a vet choosing medication to help a fearful dog relax for a follow-up visit rather than forcing an exam.

Our Score (90/100)

4.7(245 reviews)
Emergency ServicesVeterinary Nurse Training
Independent Clinic
Treats:
dog
cat
bird

The Neighbourhood Vet is an RCVS-registered practice and a Cat Friendly Clinic, and it’s also listed as a veterinary nurse training facility. Reviews describe a clinic that handles routine care plus common urgent problems (for example, removing a grass seed from a dog’s ear) and surgery such as rabbit spaying, with several owners highlighting clear explanations and being talked through options. Multiple reviews also mention proactive follow-up calls after procedures/check-ups, and at least one owner notes the team being transparent about likely costs and what could affect the final bill—while another describes it as “very expensive,” suggesting pricing may feel high for some.

Our Score (90/100)

4.6(375 reviews)
Emergency ServicesVeterinary Nurse Training
Independent Clinic
Treats:
dog
cat
bird
exotic

Anderson's Veterinary Surgery describes itself as an independent practice, and is set up for both routine care and time-sensitive problems, with emergency veterinary services (24/7 or extended hours) listed in the clinic data. The website also lists acupuncture as a specialty and notes it is a veterinary nurse training facility. From the latest reviews available to us, owners most often point to: - Fast access when something is urgent (e.g., a dog with a paw injury was told to come straight in and was seen “within seconds”). - Clear communication and decision support when pets are unwell (described as helping owners make informed decisions). - Considerate handling of end-of-life care, including letting an owner pay privately in the room and sending a personalised handwritten condolence card after a euthanasia.

Our Score (89/100)

4.8(257 reviews)
Emergency ServicesVeterinary Nurse Training
Independent Clinic
Treats:
dog
cat
bird
exotic

All Creatures Veterinary Surgery describes itself as an independent practice, with in-house facilities and 24/7 digital vet support via a partnership with VidiVet. Reviews frequently describe proactive follow-up (owners say they’re called with test results and checked on after illness/procedures) and clear explanations during consults. Specific care mentioned includes dental extractions for an elderly cat, thorough annual check-ups with practical preventative advice, and support through end-of-life euthanasia. A small number of recent reviews raise serious concerns, including a report of a missed diagnosis (eye problem later identified elsewhere as entropion) and allegations of upselling/charging for services without consent; other reviewers, however, describe the clinic as good value compared with corporate chains and cite careful precautions around surgery.

#9

Our Score (89/100)

4.8(237 reviews)
Emergency ServicesVeterinary Nurse Training
Corporate
Treats:
dog
cat
bird
exotic

Medivet Twickenham is part of the Medivet group. The practice offers 15‑minute consultations and a wide range of on-site diagnostics and procedures (including dentistry, endoscopy, CT imaging, MRI scans, X‑rays and ultrasound), plus an orthopaedic theatre and in-house laboratory. In the latest reviews available to us, owners repeatedly mention appointments that don’t feel rushed, vets who take time to explain options (including aftercare), and a calm approach with nervous pets. One review also describes detailed help navigating pet insurance and “excellent suturing” after a procedure.

Our Score (89/100)

4.8(234 reviews)
Emergency ServicesVeterinary Nurse Training
Corporate
Treats:
dog
cat
bird
exotic

Medivet Sidcup Halfway Street is part of the Medivet group. It’s set up for routine care as well as urgent problems, with emergency veterinary services listed in the clinic data and multiple reviews describing swift appointments and clear, calming advice (for example, a dog seen quickly after a leg injury, with reassurance that didn’t “make me overly worry”). Owners also repeatedly mention staff taking time to explain treatment clearly, and helping nervous or distrustful dogs settle (one reviewer said “Chloe won her round straight away”). The clinic is also listed as a veterinary nurse training facility.

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Emergency Vets in Greater London | Out-of-Hours Clinics