Featured Clinic Overview
## Summary The Neighbourhood Vet is an RCVS-registered practice and is accredited as a Cat Friendly Clinic. It also states it is a veterinary nurse training facility. Based on recent owner accounts, the clinic is set up for both routine care and more involved cases: reviews mention supporting a rescue cat with complex health issues over years, a dog spay with aftercare check-ins, and a Sunday visit for a very unwell cat where the vet provided a careful assessment and reassurance. Several reviewers also describe follow-ups/check-ins after treatment and clear explanations from staff. ## Services Services explicitly referenced in the available information include: - Cat-focused care (the clinic is a Cat Friendly Clinic; multiple recent reviews describe cat consultations and ongoing management of complex conditions). - Surgery: dog spay is specifically mentioned, along with post-operative aftercare and check-ins. - Assessment of acute illness (a review describes bringing a very poorly cat in on a Sunday for a check-over and advice). - Veterinary nurse training facility (stated in the structured clinic data). ## People Named team members mentioned in reviews: - Rhea (role not stated): praised for being clear in explanations and gentle handling with a cat during care. - Anna (role not stated): similarly noted for clear explanations and being gentle with a cat. - Tilly (role not stated): described as part of a team that is “professional and friendly.” ## Reviews 4.7 stars from 537 reviews. “Themes below are drawn from the latest written reviews available to us.” - Follow-up and aftercare are repeatedly highlighted (e.g., check-ins after a dog’s spay; “follow ups and professional support”). - Clear communication comes up in specific terms, such as staff giving clear explanations and advice during treatment and recovery. - Cat care features prominently, including a report of long-term support for a rescue cat with complex issues and a separate account of a Sunday visit for a very sick cat. - Several reviews emphasise the clinic’s thoroughness and professionalism, including one describing care as evidence-informed and well-coordinated across the team.
Showing 1-10 of 68 clinics
The Wylie Veterinary Centre Ltd is an RCVS Accredited Veterinary Hospital that offers 24/7 emergency care and inpatient hospital support. Recent reviews repeatedly describe urgent problems being handled quickly, including an emergency appointment arranged for the next morning for a non-registered client, and owners being updated by phone after procedures (including a personal call late on a Sunday night to explain how surgery went). Several accounts describe multi-day hospital stays (for example, a week of hospitalisation and three nights in critical care) where pets recovered from serious illness. Concrete specifics owners mention include: - Emergency access for non-registered clients, including booking an appointment despite not being registered. - Hospitalisation/critical care for severe cases (pneumonia, pancreatitis). - Emergency surgery for an intestinal blockage (a peach stone), with follow-up communication. - Supportive front-desk help during stressful visits, including staff staying with an anxious owner and monitoring a puppy while other emergencies were ongoing.
The Wylie Veterinary Centre Ltd is an RCVS Accredited Veterinary Hospital that offers 24/7 emergency care and inpatient hospital support. Recent reviews repeatedly describe urgent problems being handled quickly, including an emergency appointment arranged for the next morning for a non-registered client, and owners being updated by phone after procedures (including a personal call late on a Sunday night to explain how surgery went). Several accounts describe multi-day hospital stays (for example, a week of hospitalisation and three nights in critical care) where pets recovered from serious illness. Concrete specifics owners mention include: - Emergency access for non-registered clients, including booking an appointment despite not being registered. - Hospitalisation/critical care for severe cases (pneumonia, pancreatitis). - Emergency surgery for an intestinal blockage (a peach stone), with follow-up communication. - Supportive front-desk help during stressful visits, including staff staying with an anxious owner and monitoring a puppy while other emergencies were ongoing.
Hello Vet London Fields is part of the Hello Vet group (with multiple branches mentioned in reviews). The clinic presents itself as “redesigned” veterinary care, with a focus on a calming set-up for anxious pets and strong client involvement (including instant WhatsApp advice/triage and same-day appointments, as stated on its website). Reviews repeatedly describe an approach that keeps owners closely involved around procedures: several mention being able to stay with pets before anaesthesia and be present for waking up afterwards (“Stay by their side” on the website), plus follow-up handled via WhatsApp (photos/texts with the nurse after surgery). Surgical care is a prominent theme in recent reviews—spays/neuters and same-day tumour removal are specifically described—with private rooms offered for difficult conversations.
Hello Vet London Fields is part of the Hello Vet group (with multiple branches mentioned in reviews). The clinic presents itself as “redesigned” veterinary care, with a focus on a calming set-up for anxious pets and strong client involvement (including instant WhatsApp advice/triage and same-day appointments, as stated on its website). Reviews repeatedly describe an approach that keeps owners closely involved around procedures: several mention being able to stay with pets before anaesthesia and be present for waking up afterwards (“Stay by their side” on the website), plus follow-up handled via WhatsApp (photos/texts with the nurse after surgery). Surgical care is a prominent theme in recent reviews—spays/neuters and same-day tumour removal are specifically described—with private rooms offered for difficult conversations.
Medivet Barnes
Richmond upon Thames
Our Score (92/100)
Medivet Barnes is part of the Medivet group (with shared records across its clinics, as noted by a reviewer who attended another Medivet for a specific eye test and said vets could view treatment history). Based on the available information, the practice supports routine appointments as well as urgent care, and is also a veterinary nurse training facility. Reviewers repeatedly mention practical touches that affect day-to-day visits: staff remembering pets by name, giving treats, and contacting owners when necessary. Experiences described include a first appointment for cat paperwork related to an Australian visa, and support for a dog that is very anxious at vet visits—owners say the team were considerate to keep the dog calmer.
Medivet Barnes is part of the Medivet group (with shared records across its clinics, as noted by a reviewer who attended another Medivet for a specific eye test and said vets could view treatment history). Based on the available information, the practice supports routine appointments as well as urgent care, and is also a veterinary nurse training facility. Reviewers repeatedly mention practical touches that affect day-to-day visits: staff remembering pets by name, giving treats, and contacting owners when necessary. Experiences described include a first appointment for cat paperwork related to an Australian visa, and support for a dog that is very anxious at vet visits—owners say the team were considerate to keep the dog calmer.
Our Score (90/100)
Anderson's Veterinary Surgery describes itself as an independent practice, and is set up for both routine care and time-sensitive problems, with emergency veterinary services (24/7 or extended hours) listed in the clinic data. The website also lists acupuncture as a specialty and notes it is a veterinary nurse training facility. From the latest reviews available to us, owners most often point to: - Fast access when something is urgent (e.g., a dog with a paw injury was told to come straight in and was seen “within seconds”). - Clear communication and decision support when pets are unwell (described as helping owners make informed decisions). - Considerate handling of end-of-life care, including letting an owner pay privately in the room and sending a personalised handwritten condolence card after a euthanasia.
Anderson's Veterinary Surgery describes itself as an independent practice, and is set up for both routine care and time-sensitive problems, with emergency veterinary services (24/7 or extended hours) listed in the clinic data. The website also lists acupuncture as a specialty and notes it is a veterinary nurse training facility. From the latest reviews available to us, owners most often point to: - Fast access when something is urgent (e.g., a dog with a paw injury was told to come straight in and was seen “within seconds”). - Clear communication and decision support when pets are unwell (described as helping owners make informed decisions). - Considerate handling of end-of-life care, including letting an owner pay privately in the room and sending a personalised handwritten condolence card after a euthanasia.
Our Score (90/100)
The Neighbourhood Vet is an RCVS-registered practice and a Cat Friendly Clinic, and it’s also listed as a veterinary nurse training facility. Reviews describe a clinic that handles routine care plus common urgent problems (for example, removing a grass seed from a dog’s ear) and surgery such as rabbit spaying, with several owners highlighting clear explanations and being talked through options. Multiple reviews also mention proactive follow-up calls after procedures/check-ups, and at least one owner notes the team being transparent about likely costs and what could affect the final bill—while another describes it as “very expensive,” suggesting pricing may feel high for some.
The Neighbourhood Vet is an RCVS-registered practice and a Cat Friendly Clinic, and it’s also listed as a veterinary nurse training facility. Reviews describe a clinic that handles routine care plus common urgent problems (for example, removing a grass seed from a dog’s ear) and surgery such as rabbit spaying, with several owners highlighting clear explanations and being talked through options. Multiple reviews also mention proactive follow-up calls after procedures/check-ups, and at least one owner notes the team being transparent about likely costs and what could affect the final bill—while another describes it as “very expensive,” suggesting pricing may feel high for some.
Pet People
Richmond upon Thames
Our Score (90/100)
Pet People describes itself as an independent veterinary clinic with advanced, referral-level capability, including keyhole surgery and in-house imaging/CT. Clinic data also lists it as a veterinary nurse training facility and offering emergency veterinary services (24/7 or extended hours). From the latest reviews, owners most often mention: - Fast access when something feels urgent (one owner booked an “emergency appointment” and was seen within about 30 minutes after a quick phone answer). - Clear, “sensible” advice and good communication, including being kept updated during surgery. - Support for anxious/reactive pets, with “fear-free qualified” team members and staff who understand dog behaviour. - Follow-up after procedures, including post-op check-ins after a spay.
Pet People describes itself as an independent veterinary clinic with advanced, referral-level capability, including keyhole surgery and in-house imaging/CT. Clinic data also lists it as a veterinary nurse training facility and offering emergency veterinary services (24/7 or extended hours). From the latest reviews, owners most often mention: - Fast access when something feels urgent (one owner booked an “emergency appointment” and was seen within about 30 minutes after a quick phone answer). - Clear, “sensible” advice and good communication, including being kept updated during surgery. - Support for anxious/reactive pets, with “fear-free qualified” team members and staff who understand dog behaviour. - Follow-up after procedures, including post-op check-ins after a spay.
Mayow Veterinary Surgery
Lewisham
Our Score (89/100)
Mayow Veterinary Surgery describes itself as independently owned but part of the London Veterinary Surgeries group, with Silver Cat Friendly Status. From the services listed on its site and the recent reviews, it appears set up for routine care and common medical/surgical problems, with hospitalisation available and out-of-hours emergency care arranged (as stated on the website). Recent reviewers repeatedly mention practical, decision-relevant details such as: - Fast access to an appointment when needed, including a case where a pet was “seen quickly” and was in less pain the same day. - Clear explanations and unhurried communication, including patients who asked for clarification and “never felt uncomfortable or rushed.” - Cat-focused handling, with multiple owners describing vets being gentle and calm with nervous rescue cats. - Routine-to-procedural visits referenced in reviews, including boosters/check-ups, dental work, nail trims, and dispensing medication.
Mayow Veterinary Surgery describes itself as independently owned but part of the London Veterinary Surgeries group, with Silver Cat Friendly Status. From the services listed on its site and the recent reviews, it appears set up for routine care and common medical/surgical problems, with hospitalisation available and out-of-hours emergency care arranged (as stated on the website). Recent reviewers repeatedly mention practical, decision-relevant details such as: - Fast access to an appointment when needed, including a case where a pet was “seen quickly” and was in less pain the same day. - Clear explanations and unhurried communication, including patients who asked for clarification and “never felt uncomfortable or rushed.” - Cat-focused handling, with multiple owners describing vets being gentle and calm with nervous rescue cats. - Routine-to-procedural visits referenced in reviews, including boosters/check-ups, dental work, nail trims, and dispensing medication.
All Creatures Veterinary Surgery
Wandsworth
Our Score (89/100)
All Creatures Veterinary Surgery describes itself as an independent practice, with in-house facilities and 24/7 digital vet support via a partnership with VidiVet. Reviews frequently describe proactive follow-up (owners say they’re called with test results and checked on after illness/procedures) and clear explanations during consults. Specific care mentioned includes dental extractions for an elderly cat, thorough annual check-ups with practical preventative advice, and support through end-of-life euthanasia. A small number of recent reviews raise serious concerns, including a report of a missed diagnosis (eye problem later identified elsewhere as entropion) and allegations of upselling/charging for services without consent; other reviewers, however, describe the clinic as good value compared with corporate chains and cite careful precautions around surgery.
All Creatures Veterinary Surgery describes itself as an independent practice, with in-house facilities and 24/7 digital vet support via a partnership with VidiVet. Reviews frequently describe proactive follow-up (owners say they’re called with test results and checked on after illness/procedures) and clear explanations during consults. Specific care mentioned includes dental extractions for an elderly cat, thorough annual check-ups with practical preventative advice, and support through end-of-life euthanasia. A small number of recent reviews raise serious concerns, including a report of a missed diagnosis (eye problem later identified elsewhere as entropion) and allegations of upselling/charging for services without consent; other reviewers, however, describe the clinic as good value compared with corporate chains and cite careful precautions around surgery.
Medivet Twickenham
Twickenham
Our Score (89/100)
Medivet Twickenham is part of the Medivet group. The practice offers 15‑minute consultations and a wide range of on-site diagnostics and procedures (including dentistry, endoscopy, CT imaging, MRI scans, X‑rays and ultrasound), plus an orthopaedic theatre and in-house laboratory. In the latest reviews available to us, owners repeatedly mention appointments that don’t feel rushed, vets who take time to explain options (including aftercare), and a calm approach with nervous pets. One review also describes detailed help navigating pet insurance and “excellent suturing” after a procedure.
Medivet Twickenham is part of the Medivet group. The practice offers 15‑minute consultations and a wide range of on-site diagnostics and procedures (including dentistry, endoscopy, CT imaging, MRI scans, X‑rays and ultrasound), plus an orthopaedic theatre and in-house laboratory. In the latest reviews available to us, owners repeatedly mention appointments that don’t feel rushed, vets who take time to explain options (including aftercare), and a calm approach with nervous pets. One review also describes detailed help navigating pet insurance and “excellent suturing” after a procedure.