Medivet Barnes – Vets in Richmond upon Thames
Clinic Overview
- The strongest theme is warm, attentive care, with several owners saying the team make pets feel known rather than processed. - James is a standout in recent feedback, with praise for clear explanations, professionalism, and calm handling during both routine and more specific appointments. - Owners of anxious dogs say the team are notably kind and considerate, helping pets stay calmer during visits.
Medivet Barnes is part of the Medivet group, with shared records across Medivet clinics. The practice offers routine appointments alongside urgent care, and it is also a veterinary nurse training facility. Recent feedback highlights a friendly, small-practice feel, with owners saying pets are remembered by name and handled with patience and care.
Services
- •Routine veterinary care and urgent appointments, with ongoing support that owners say feels attentive and reassuring.
- •Emergency veterinary cover, with 24/7 or extended-hours emergency arrangements.
- •Veterinary nurse training facility.
- •Pet travel and health paperwork, including a cat appointment linked to Australian visa requirements.
- •Access to wider Medivet services, including a specific eye test carried out at another Medivet site with treatment records viewable across the group.
- •Nutrition and accessories, with one reviewer specifically praising the range available in practice.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Recent reviews also mention that the practice can feel expensive, although one owner felt the team’s approach was focused on animal welfare rather than money.
People
- •James (vet): named repeatedly in reviews and praised for being thorough, professional, clear in his explanations, and especially good with nervous pets.
- •Reception and nursing team: owners describe them as warm, welcoming, kind, and considerate, particularly with anxious animals.
- •Wider team: reviewers often thank the whole practice for remembering pets’ names, giving treats, and contacting owners when needed.
Reviews
Google rating: 4.9 stars from 206 reviews.
- •The strongest theme is warm, attentive care, with several owners saying the team make pets feel known rather than processed.
- •James is a standout in recent feedback, with praise for clear explanations, professionalism, and calm handling during both routine and more specific appointments.
- •Owners of anxious dogs say the team are notably kind and considerate, helping pets stay calmer during visits.
- •Cost comes up occasionally: some reviewers call the clinic expensive, while others feel the care is thoughtful and not overly sales-driven.
