Medivet Twickenham

Services

• •Routine and preventive care: vaccinations, parasite care, microchipping, neutering, nurse clinics, and 15-minute consultations.
• •Diagnostics and imaging: X-rays, ultrasound, CT imaging, MRI scans, endoscopy, and an in-house laboratory.
• •Treatment options: dentistry, acupuncture, laser treatment, and access to an orthopaedic theatre.
• •Species treated: cats, dogs, rabbits, small mammals, and exotic pets.
• •Additional services: home visits, animal health certificates, and radioactive iodine treatment for cats.
• •Emergency and out-of-hours care: provided by Medivet 24 Hour Richmond, with an out-of-hours consultation fee of £130 and no charge for assessment by phone.
• •Training facility: listed as a veterinary nurse training facility.

Recent reviews add practical examples including short-notice appointments for cats, support during an acute arthritis flare-up, careful follow-up for a seriously ill pet, aftercare guidance, help for nervous cats and dogs, and useful advice for first-time pet owners.

Pricing

A very limited amount of published pricing suggests the clinic may sit above average, but this is based on very few comparable services.

The clearest published figure is the £130 out-of-hours consultation fee via Medivet 24 Hour Richmond, with no charge for assessment by phone out of hours. Reviews focus much more on care than cost, though one owner specifically praised the team for being careful not to move too quickly into unnecessary interventions.

People

• •Dr Pawel: repeatedly praised for being calm, careful, and patient. Owners mention clear advice, attentive listening, support with nervous pets, follow-up contact after treatment, and a thoughtful approach that avoids unnecessary interventions.
• •Enric: highlighted for reassurance, knowledge, and calm handling, including support for a dog with acute arthritis and good care for nervous pets.
• •Harrison: mentioned positively for a calm, friendly manner, especially with a nervous cat.
• •Reception and wider team: reviewers often describe the wider team as friendly, professional, and supportive, with mentions of helpful check-up reminders and useful coaching for first-time pet owners.

Reviews

Google rating: 4.8/5 from 279 reviews. Recent feedback is very positive overall, with recurring themes including

• •Calm, kind handling: several owners say their pets, including nervous cats and dogs, were helped to feel settled and comfortable.
• •Clear communication and unhurried appointments: reviewers often mention useful advice, careful explanations, and consultations that do not feel rushed.
• •Supportive follow-up: recent examples include staying late to give an update, calling the next day to check on progress, and helping owners through stressful situations.
• •Friendly team and clean surroundings: the practice is frequently described as welcoming, professional, spacious, and clean.