King Street Vets – Vets in Twickenham
Clinic Overview
- Owners frequently describe the team as kind, professional, and genuinely caring, with pets and owners made to feel at ease. - Recent feedback highlights urgent access and clear communication, including registering a sick dog quickly, offering an appointment within the hour, and explaining treatment options carefully. - Reviews point to strong support throughout the full care journey, from treatment and diagnostics to insurance paperwork and compassionate help during end-of-life situations.
King Street Vets in Twickenham is a well-reviewed local practice with a 4.9-star Google rating from 121 reviews. It offers routine and urgent veterinary care, including surgery, diagnostic support, and end-of-life care, and is also noted as a veterinary nurse training facility. Recent feedback highlights a caring, communicative team and strong support during both urgent illnesses and difficult outcomes.
Services
- •Routine and urgent care: check-ups are mentioned, and several owners describe being fitted in quickly when a pet became suddenly unwell, including same-day attention for dogs needing prompt treatment.
- •Diagnostics and medical support: the practice has been praised for clinical assessment during urgent cases, including waiting for blood results and talking owners through possible diagnoses and treatment options.
- •Surgery and treatment for different pet types: surgery has been specifically mentioned for a hamster, and reviews also describe care for dogs, suggesting experience across both common pets and small exotics.
- •Ongoing support around treatment: owners highlight clear explanations, help understanding procedures, and assistance with practical matters such as insurance claims.
- •End-of-life care: reviews describe compassionate support when pets were seriously ill and, in one case, when a dog later passed away.
- •Training role: the clinic is explicitly noted as a veterinary nurse training facility.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Reviews also mention that vets are transparent when discussing likely treatment costs.
People
- •Karmen (also spelled Carmen in reviews), vet: repeatedly praised for going the extra mile, helping owners feel at ease, and focusing on pets’ wellbeing.
- •Dr. Filipe and Dr. Vicky, vets: commended for explaining possible diagnoses and procedures clearly, discussing likely costs openly, and showing compassion during serious illness.
- •Natascha: previously credited with recognising an urgent problem quickly and taking action.
- •Reception and wider team: reviews often describe the front desk, nurses, and doctors as friendly, welcoming, knowledgeable, and attentive, although one review reports a rude interaction with an older receptionist.
Reviews
Google rating: 4.9/5 from 121 reviews.
- •Owners frequently describe the team as kind, professional, and genuinely caring, with pets and owners made to feel at ease.
- •Recent feedback highlights urgent access and clear communication, including registering a sick dog quickly, offering an appointment within the hour, and explaining treatment options carefully.
- •Reviews point to strong support throughout the full care journey, from treatment and diagnostics to insurance paperwork and compassionate help during end-of-life situations.
- •Most comments about the front-of-house experience are very positive, though one recent review mentions a notably rude receptionist despite still praising the vet’s care.
