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Medivet 24 Hour Hendon is part of the Medivet group and offers 24-hour emergency care alongside routine treatment and advanced diagnostics including CT, MRI, endoscopy and in-house laboratory testing. The clinic lists facilities such as separate cat and dog areas, an orthopaedic theatre, and ISFM cat-friendly clinic status, and is led by Veterinary Surgeon Sarah Furminger. Recent feedback is mixed but leans negative, with repeated concerns about communication, administration and some clinical handling, alongside occasional praise for helpful service.
- •Compassion and bedside manner are frequent positives: owners often describe the staff as welcoming, kind, and genuinely caring with animals. - End-of-life care stands out strongly: several reviews mention staff staying beyond closing time, being supportive during euthanasia, and sending a sympathy card and remembrance seeds afterwards. - Appointments and visits are often described as smooth: reviewers mention easy booking, prompt appointments, flexibility when changing bookings, and staff helping nervous pets feel more comfortable with treats and fuss.
Hillingdon Animal Care is a veterinary clinic in Hillingdon, with ownership/group not stated. Written feedback is very limited but consistently positive, with reviewers highlighting professional care, kindness toward clients, and a clear focus on animal welfare. Recent comments mention routine appointments for cats, including older cats.
- •Positive reviews highlight kind, attentive handling, including calm support for a nervous dog at vaccination, helpful follow-up booking, and thoughtful end-of-life care. - Appointment reliability is a recurring problem in recent feedback, with multiple owners describing cancellations, rebookings, and disruption after making travel or work arrangements. - Communication and admin issues come up repeatedly, especially phones not being answered, difficulty ordering prescriptions when systems were not working, and trouble getting callbacks from management.
- •Recent comments are largely very positive about the clinic’s friendly, welcoming and professional manner. - Helpful reception staff and short waiting times come up more than once. - Reviews give specific examples of gentle handling, including support for an anxious cat and a calm first vaccination visit for a puppy.
- •Recent positive feedback often centres on a warm, helpful manner, with clients saying staff are friendly, caring and professional. - Owners mention clear communication and informative consultations, including being seen quickly when a pet was unwell. - Reviews give examples of care across emergency appointments, vaccinations, neutering, general check-ups and rabbit care, with one owner saying their puppy is always eager to return.
What comes through about the team is mixed but generally positive
- •Reviewers describe staff as welcoming, patient, caring, and helpful. - One owner praises the veterinary team’s support during a senior dog’s heatstroke recovery and the nurse’s handling of nail clipping and vaccine checks. - Another long-term client says a vet identified a cat’s distressing symptoms quickly and treated them sympathetically.
- •Recent reviews are largely very positive, with repeated praise for it as a brilliant place to have a show. - Reviewers continue to highlight the large arenas, horse yard/farm setting, and the ability to visit for riding-related activities or simply to watch and photograph horses. - Practical points are a recurring positive, especially easy access, plenty of parking, and the on-site café.
Village Vet Primrose Hill is part of the Village Vet group, owned by Linnaeus, and is presented as mainly a consulting practice, with more surgical and diagnostic work handled through a larger sister branch. The clinic offers routine preventive care alongside ongoing-care services such as senior pet care, nutrition and obesity management, dental care and internal medicine. Out-of-hours emergencies are directed to a 24/7 Village Vet practice.
- •Greyhound-specific care is the clearest theme, with several owners talking specifically about treatment for their greyhounds. - Staff manner is often praised, with comments describing the team as friendly, professional, knowledgeable, caring, and compassionate. - Clinical approach is described as direct and efficient, including one comment saying the vet was “straight to problem no messing.”
- •Access and booking experience is the main negative theme: one 1-star review from a long-term client says they were refused a neutering appointment after being told the clinic was not taking new clients.