Palmerston Vets – Vets in Woodford Green
Clinic Overview
Palmerston Vets is part of the Palmerston Veterinary Group (established since 1986) and states it runs modern, fully equipped clinics with advanced surgical and diagnostic facilities, including digital X‑ray and ultrasound. The website lists care for cats, dogs, rabbits, and small animals, and notes accreditation as an RCVS Practice Standards Scheme practice and a Cat Friendly Clinic.
In the latest written reviews available to us, experiences are mixed: some owners describe thorough checks (including repeated temperature and blood pressure checks during recovery from heatstroke) and practical nurse support (nail clipping for a dog that wouldn’t allow it at home, and checking vaccine suitability before administering). Others report serious dissatisfaction, including a complaint about being given multiple antibiotics/injections and feeling this was unnecessary.
Services
From the clinic website
- •Emergency/urgent care for sudden illness or injury (described as urgent treatment).
- •Consultations and annual health checks (listed on the site navigation).
- •Vaccinations, including “tailored vaccine plans” (as described on the site).
- •Flea, tick & worming treatments (preventative parasite control).
- •Dental care, including routine cleaning and “advanced dentistry” (website wording).
- •Surgical procedures (website) and pet neutering (listed on site navigation).
- •Diagnostic imaging, specifically digital X‑ray and ultrasound (facilities listed).
- •Veterinary nurse clinics, with examples given on the site such as weight checks, dental advice, nail trims, and post‑op support.
- •Pet travel services (travel documentation/vaccinations/export certification mentioned on the site).
- •Prescriptions & repeat medications (listed).
Examples mentioned in reviews
- •Monitoring and follow-up style checks for heatstroke recovery (temperature and blood pressure checked on separate occasions).
- •Nail clipping carried out by a veterinary nurse for a dog that resisted nail clipping at home.
- •Sedation referenced by one reviewer (no specific procedure stated).
- •Treatment for flea-related scratching and symptoms described as possible vision loss/confusion (owner-reported symptoms that prompted vet visits).
People
No individual clinicians are named in the provided information. What reviewers describe about the team
- •Veterinary nurses: one owner describes a nurse successfully clipping a reluctant dog’s nails and double-checking vaccine safety before giving it (in the context of a heatwave and the dog’s recent illness).
- •Vets/staff communication and approach: one owner reports the team acknowledged the home precautions they’d taken during a heatstroke episode and then performed additional checks (including temperature and blood pressure). Another owner describes a case where distressing symptoms in a cat were identified quickly and treated, with the cat returning to normal.
Conflicting feedback also appears
- •One reviewer alleges poor attitude and that antibiotics/injections were given despite being told the cat “appears fine,” interpreting this as unnecessary treatment.
Reviews
Google rating: 3.7 stars from 42 reviews. “”
- •Thoroughness and monitoring: examples include repeated checks of temperature and blood pressure during recovery from heatstroke.
- •Practical nurse support: nail clipping for a dog that wouldn’t tolerate it at home; vaccine suitability being checked before administration.
- •Prompt identification/treatment: one long-term client describes distressing cat symptoms being quickly identified and treated, with improvement noted.
- •Facilities/experience of the visit: cleanliness and a welcoming, patient manner are mentioned.
- •Serious negative experiences also appear: one owner felt treatments (injections and multiple antibiotics) were unnecessary and “money making,” and another describes a dispute involving a cat being kept by a third party and the clinic’s handling of authorising treatment/billing.
Animals Treated at Palmerston Vets
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Palmerston Vets
Opening Hours
Hours
Reviews for Palmerston Vets
Note: Showing the 5 most recent Google reviews out of 42 we track in total. Recent reviews may not be representative of overall sentiment.
Georgina Wood
4 months ago
I have gone to use Oakhill and Buckhurst Veterinary Services for 1 year and 8 months within the Palmerston Vets and I had to leave as I have moved out of the area. The veterinary staff are all absolutely lovely and have offered and cared for my dog amazingly ! My dog came to them as a senior within the time of being registered we have signed onto the pet health plan, while we were with the vets my dog had suffered: *Heat stroke while being indoors *Gained fleas from another household (outside of the vets) and was uncomfortably scratching *Shown signs of blindness and confused Due to these symptoms I have done and monitored at home myself but when I felt that I physically couldn't do much more the veterinary staff, praised me of what precautions I've taken for my own dogs safety and it made me feel more confident in my myself, especially with the heatstroke so that when the symptoms were eased a bit I felt more comfortable (I had to drive and it was the heatwave or I couldn't get my dog in) having a health check up to see how the recovery was going, the vets went more than I expected and checked for my dogs temperature aswell as blood pressure on seperate occasions regarding of the symptom. The veternairy nurse was also amazing which is a lady who's done my dogs nails as my dog was not allowing me at all but within the time the nurse had her BAMM!! she was clipping like a champ! And this lady even double checked about the vaccine before giving to my dog to see if she was going to be safe on it too as that was around the heatwave which my dog has struggled through I do reccomend this veterinary group 🌟🌟
Georgina Wood
a month ago
I have gone to use Oakhill and Buckhurst Veterinary Services for 1 year and 8 months within the Palmerston Vets and I had to leave as I have moved out of the area. The veterinary staff are all absolutely lovely and have offered and cared for my dog amazingly ! My dog came to them as a senior within the time of being registered we have signed onto the pet health plan, while we were with the vets my dog had suffered: *Heat stroke while being indoors *Gained fleas from another household (outside of the vets) and was uncomfortably scratching *Shown signs of blindness and confused Due to these symptoms I have done and monitored at home myself but when I felt that I physically couldn't do much more the veterinary staff, praised me of what precautions I've taken for my own dogs safety and it made me feel more confident in my myself, especially with the heatstroke so that when the symptoms were eased a bit I felt more comfortable (I had to drive and it was the heatwave or I couldn't get my dog in) having a health check up to see how the recovery was going, the vets went more than I expected and checked for my dogs temperature aswell as blood pressure on seperate occasions regarding of the symptom. The veternairy nurse was also amazing which is a lady who's done my dogs nails as my dog was not allowing me at all but within the time the nurse had her BAMM!! she was clipping like a champ! And this lady even double checked about the vaccine before giving to my dog to see if she was going to be safe on it too as that was around the heatwave which my dog has struggled through I do reccomend this veterinary group 🌟🌟
Maria Humphrey-Gaskin
6 months ago
Catriona Macrae
6 months ago
Karen Kimber
a year ago
The premises are clean, the staff are all very welcoming,well informed and patient.
Kim Baldwin
a year ago
Staff are caring and helpful, vets was very understanding, great service all round. Happy Dog,Happy human
Debra Copes
2 years ago
Woodford , any rescuer who keeps a cat for 5 days without posting it for the owner to come forward should not be defended when you call the owner to authorise treatment / foot the bill. I don't want to be told they took him out of the goodness of their heart. It was a neighbour who didn't even post they had him.. They essentially stole him. When I told you he was fully insured and registered at Wyatt's branch who are very good by the way you sounded a bit shocked. You let them get away this and it hurts a lot as he is dead.
maha Kouzbor
3 years ago
It was amazing experience with best friend vet, very polite, helpful and extremely kind with our pet and us. The vet was very confident and treated my dog with best Skill and kindness that I can imagine . We are very grateful as we can see the improvement in my dog’s health straight away . Sedation was done with no pain to my pet and the following treatment was fantastic. Thank you all for your great service
Pip Kings
3 years ago
I have been with this vet now for some 7 years and have always found them helpful, friendly and polite. I left the previous vets I used, after an occasion when I was kept waiting for an hour with no explanations and disinterested staff. My cat last week had some distressing symptoms which were quickly identified by the vet and treated sympathetically. I was so relieved by the prompt and professional approach, and my cat is back to his normal self now!
Rubina Yasmin Nijabat
4 years ago
Wish I had read the reviews first. The vet told me my cat appears fine and it is not unusual for Persian cats to have runny eyes and wet nose due to their flat face, but he will give my cat some antibiotics. Two injections later which i am not told about and two types of orally prescribed antibiotics and a hefty bill for a cat that is fine! Simply money making - Very poor attitude - not much care about animals or people.
