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Goddard Veterinary Group Eastcote in Pinner is part of Goddard Veterinary Group, a VetPartners practice, and is RCVS-accredited. It is set up for routine first-opinion care alongside in-house diagnostics and surgery, with on-site blood testing, X-rays and general surgical procedures, and it also serves as a veterinary nurse training facility. Recent feedback remains largely very positive, with many clients singling out Leonard for calm, thorough care, though there are some mixed reports around record handling and urgent presentations close to closing time.
- •Clients often describe the practice as friendly and welcoming, with reception staff praised for being efficient, accommodating, and polite. - A recurring theme is prompt access, including reports of same-day and other quick appointments. - Several reviews say the vets are attentive, knowledgeable, thorough, and reassuring, with clear explanations and practical guidance during consultations.
- •Strong confidence in Josh’s care: Multiple reviewers describe him as calm, knowledgeable, professional, and comforting. - Pets seem more relaxed here: Owners mention dogs and puppies being less stressed than at other clinics. - Friendly, efficient front-of-house experience: Reviews highlight lovely staff, quick registration, and a welcoming reception team.
Our Score (53/100)
Medivet Old Isleworth, also known as The Vet in Old Isleworth, is part of the Medivet group. The practice offers routine care, longer-term condition support, and access to Medivet’s 24/7 emergency service, with reviews highlighting clear explanations, prompt help for urgent cases, and patient handling of anxious pets. Recent feedback is mixed overall, with several strong positive experiences alongside some complaints about pricing, reception handling, and the condition of the premises.
The Young Veterinary Partnership in Hounslow describes itself as an independent practice with over 60 years’ experience and a team including nine vets, qualified nurses and reception staff. The clinic is set up for both routine care and more complex cases, with facilities and services highlighted on its website including digital X-ray, ultrasound, dentistry, laser therapy, and keyhole (laparoscopic) spays. Recent owner feedback is largely very positive, especially around kindness, communication and support during stressful visits, though there is also a detailed complaint about reception and appointment handling.
- •Many recent reviewers describe the clinical team as professional, caring and thorough, with prompt appointments and clear explanations. Long-term relationships with individual vets are a recurring positive theme. - Specific examples of well-regarded care include an emergency stomach pump, quick diagnosis for an unwell dog, and supportive end-of-life care for a seriously ill cat.
Vets Now Sidcup is part of Vets Now, the IVC Evidensia group, and focuses on pet emergency and out-of-hours care. Its website also mentions video consultations, with broader listed areas including neurology and oncology. Recent feedback is mostly positive about compassionate emergency support, though some owners still report concerns about waits, triage, and the handling of serious cases.
- •Many recent reviewers describe a caring team, with praise for the nurses, vets and wider staff. - Mark and Joanna are singled out repeatedly, and Rebecca is also praised for remembering a pet between visits and offering tailored advice. - Positive examples include short-notice examinations, cat neutering, and compassionate support when a pet could not be saved.
Companion Care (Chingford) Ltd is a Vets4Pets practice in Waltham Forest, set up for surgical and diagnostic work. Facilities include an operating theatre, hospital ward, isolation unit, in-house lab testing, and imaging with digital X-ray and ultrasound. Emergency cover when the clinic is closed is arranged via Vets Now Barnet / Wood Street Animal Hospital.
- •Many recent reviewers describe the practice as friendly, welcoming, professional and caring, with some saying staff help make visits feel less stressful and show genuine affection for animals. - Recent positive examples include a pre-dental check for a rescue cat and a cat neutering visit, with owners reporting helpful staff and good recovery afterward. - A number of recent low-rated reviews raise concerns about customer service and communication, including feeling dismissed at reception or during a consultation, and difficulty getting responses by phone or WhatsApp.