Very friendly and professional staff. A welcoming environment.
Great vets a excellent service and very friendly caring staff
Always professional polite and friendly to pets and their owners
I want to share my experience with this clinic because, to this day, I still have many unanswered questions about what happened to my puppy, and thinking about it is extremely painful.
My puppy was only 4 months old when she was taken to the clinic. She was genuinely very unwell, and we understood that her condition was serious. However, I had always monitored her very closely. I regularly checked her and observed her vomiting, and before she was taken to the clinic, she had never vomited blood. The vomiting I had seen was normal and contained no blood.
I also want to make it clear that she had all of her teeth. I regularly checked her mouth and her teeth because she was so young. None of her teeth were loose or appeared ready to fall out when she was taken to the clinic. Therefore, when we were later told that the tooth had fallen out simply because she was four months old, that explanation did not make sense to me. I knew my puppy and regularly checked her teeth.
My boyfriend was the person who took her to the clinic. When he left her there, she was NOT vomiting blood. The vet told him that they would carry out tests and asked him to return at a specific time a few hours later.
However, only a few hours later, my boyfriend received a phone call saying that she was extremely unwell and that she was going to die.
I was at work at the time. I left work and rushed to the clinic. When I arrived, as I always did, the first thing I checked was her mouth. I lifted her gums and immediately noticed that one of her teeth was missing. I started checking her other teeth, and when I lifted her gum further, I saw the missing tooth loose inside her mouth.
At the same time, she was vomiting blood. There was blood and a very strong smell, which was something I had never seen or experienced with her before. Most importantly, she was NOT vomiting blood when she was brought to the clinic.
This situation left me extremely confused and distressed. I am not claiming that I know exactly what happened inside the clinic, because I was not there during those hours. However, that is precisely why I have questions that have never been properly answered.
She was brought to the clinic without vomiting blood and, as far as I knew, with all of her teeth. When we saw her again, she was vomiting blood and one of her teeth was missing and loose inside her mouth.
The vet then told us that she would not survive and that euthanasia was necessary. We were devastated and in shock. We trusted the veterinary assessment at that moment and agreed to euthanasia because we did not want her to suffer.
Losing our puppy was incredibly painful. But what has made the experience even harder is being left with so many unanswered questions about what happened during the hours she was under the care of the clinic.
I would like this situation to be properly explained. I am not writing this to attack anyone. I am writing this because, as her owner, I believe I have the right to understand what happened to my puppy while she was in the clinic’s care.
I would appreciate a detailed explanation of what happened during those hours, particularly regarding the tooth and why she was vomiting blood when she had not been vomiting blood when she was brought into the clinic.
I took my fur baby to the vet and was presented with a vet that did not care about my cat he shook my cat and misdiagnosed him with diahorrea after keeping him in and using a litter tray his stools were solid and gave me a bill of 175 pounds which wasn't necessary. I will not be returning to this practice; I feel my cat was put through unnecessary trauma for his condition; and charged money for treatment that he did not need .
Blossom, the rescue cat, visited Goddards vets today for a pre treatment check before she goes in for some dental work soon.
Having been handed into them some years ago after being discovered in a box left in local woods she was gleefully welcomed back by staff, and their resident rescue cat potato. The staff at Goddards truly love and care for animals, going above and beyond for them, thankyou xx
I’ve been with this vet for many years and pay proactive for all my pets which I think is really worth it. But recently I was so disappointed with the care that was provided for my miniature Dachshund. I see the vet, don’t know her name because she never introduces herself, but was an Irish lady. My dog has been balding and constantly itching and sore ears. She didn’t even bother to look in his ears and just told me it was an allergy and that the medication will cost £200 a month. I told her I can’t afford that but instead of being empathetic she just said ‘I don’t set the prices it’s not like it’s going in my pocket’. No alternative medication was discussed and I’ve since had a second opinion from another vet and was told there is more than one medication that can be tried. This experience has actually made me reconsider staying with this veterinary practice which is a shame because up until then I’ve never had any problems. It seems to me that this vet was more about commission than actually caring about the animals!
Had my cat neutered today 1st time using the vet’s absolutely amazing staff so lovely helpful my cat is doing amazing this evening
£449 I was charged to put my cat to sleep and collect his ashes. Disgusted with these prices. OVERCHARGED no wonder why the government is getting involved with greedy corporations
Lovely friendly practice. Very professional & caring.
