Goddard Veterinary Group

Emergency care is stated to be provided via Wanstead Veterinary Hospital, which is open 24 hours a day, 365 days a year.

Services

Based on the clinic website summary, the practice offers

•Vet and nurse appointments (including nurse clinics) and general consultations
•Dentistry
•Neutering
•Vaccinations
•Microchipping
•Flea and worm treatment
•Weight and diet advice
•Wellness health screen
•Diagnostic imaging / X‑ray
•Blood testing
•Operations (surgical procedures are implied by listed facilities)

Emergency care is stated to be provided via Wanstead Veterinary Hospital, which is open 24 hours a day, 365 days a year.

Reviews

4.6 stars from 222 reviews. - Multiple reviewers describe the practice as welcoming, friendly and professional, with one noting staff are understanding of personal circumstances, making visits “less stressful.”

•Two recent 1‑star reviews describe the opposite experience: rude/flippant staff, and frustration about not getting replies when trying to contact the practice (including via WhatsApp).
•One reviewer alleges their urgent concern (kitten not eating for 10 days after vaccination) was not treated as an emergency at reception and raises a concern about unequal treatment, which they attribute to discrimination (this is a single account, and other recent reviews do not mention similar issues).

Reviews for Goddard Veterinary Group

Note: Showing the 5 most recent Google reviews out of 222 we track in total. Recent reviews may not be representative of overall sentiment.

Tee V

3 weeks ago

Lovely friendly practice. Very professional & caring.

Milberry Brown

4 weeks ago

I am always welcome at the practice, and always receive exemplary care.

Hayley Smyth

a month ago

Goddard Vets in Thamesmead are absolutely amazing. They’re so understanding of individuals needs/circumstances, all the staff are lovely and obviously care deeply about the animals, which makes trips to the vets a little less stressful! 💖

M ELHO

5 months ago

Attended today and was met by a horrible nurse who was smirking when she learned that my kitten appeared to be dying for not eating anything for 10 days after they vaccinated her. She did not care at all about the fact that this could be their fault and told me to go and book an appointment later. I told her that this is an emergency and my kitten is very likely to die before the appointment, but she could not care less and told me that she can do nothing to help. I have been using this vet for so many years, during which I paid thousands of pounds to them. Everyone who worked there was so nice with amazing customer service, but unfortunately it takes one person to ruin this experience. She called me rude and abrupt because I was visibly upset about my kitten and how horrible she was to me. She failed to say how I was rude to her, or to anyone, at any point. Tip: There was several customers in the reception but I was the only non-white person there. She appeared to be treating everyone else with due respect except me. I would strongly advice, if you look or sound different, do not go there. Find another vet that treat all their customers equally, regardless of their identity. It might not be only if you are not white. Goodness knows what other identity they despise. That is my perception. Whatever happened to our good old Goddard vet! This is not the same one. AVOID! Edit: Went through their complaint policy as below, all fake.

Lucy Nason

5 months ago

If I could give 0 as a rating I would! Extremely rude and flippant staff vets that couldn't care a less about your pets and are there just to take your money! They ask you to use their WhatsApp for appointments and queries but never answer the messages! Don't even think about phoning because you'll never get an answer there either! Currently looking for a new vet!