Passey Place Veterinary Surgery

Passey Place Veterinary Surgery describes itself as a fully independent, long-established small-animal practice. The website highlights on-site hospital care and a laboratory, alongside routine consultations and surgery (including neutering for dogs, cats and rabbits). In the latest reviews, owners repeatedly mention clear explanations and transparency around costs—one person says the team “never try pushing promotional products”—and there are specific examples of urgent care, including a cat admitted quickly for an emergency with pain relief that led to normal walking again.

Services

Based on the clinic website summary and the latest reviews, services and capabilities mentioned include

•Consultations for small animals
•Surgical procedures, including neutering for dogs, cats and rabbits
•Laboratory tests (on-site lab mentioned)
•Hospital care (hospital facility mentioned)
•Treatment of urgent cases: reviews describe a cat emergency where the pet was admitted quickly and received pain relief

Species mentioned as treated on the website: cats, dogs, rabbits, and exotics.

People

•Gabby Sinclair (vet): Mentioned by name in a review where an owner reports their very unwell cat recovered under her care; the same review highlights “impeccable” communication with the owner.
•Lorraine (reception): Described as “excellent,” with one owner specifically noting she “absolutely loves all the animals.”
•Wider team (receptionists, nurses, vets): Reviews repeatedly mention staff taking time to explain treatment and being accommodating during an emergency admission.

Reviews

Google rating: 4.6 stars from 257 reviews.

•Transparency and cost discussions: one reviewer says costs are always discussed clearly and that the practice doesn’t push promotional products.
•Emergency handling for cats: an owner reports quick admission and pain relief that resolved a mobility issue.
•Clear explanations of treatment: owners mention staff “explaining fully” what will be done.
•Communication and responsiveness: one review describes frequent calls about a sick cat and says communication remained strong, with staff being attentive across roles.

Reviews for Passey Place Veterinary Surgery

Note: Showing the 5 most recent Google reviews out of 257 we track in total. Recent reviews may not be representative of overall sentiment.

D Fin

in the last week

Always caring, always transparent about cost. Sometimes tricky getting though but will always stand by this practice as they've been the most honest one we've experienced and never try pushing promotional products onto us

Geoff Mcloughlin

a week ago

Caring vets, they are the best.

MK Tym

a month ago

Thank you so much for being so accommodating with my cat’s emergency. She was admitted quickly, her pain was relieved, and she is now walking normally again. It made a huge difference to stop her pain and suffering, and I’m truly grateful for your care.

Nilgun Ersin

2 months ago

My cat Eden became very poorly was close to death . Thanks to Gabby and team Eden has recovered.. Gabby Sinclair is an amazing veterinary . So skilled and caring . Really caring , Not only to the animals but understanding towards the owners . All the staff including receptionist , nurses etc are so attentive . I must of called so much about my Eden my beautiful Cat they all are so caring, & there communication with me was impeccable . The best vets I know . And the price was amazing they not money oriented and really understand situations, Genuinely care about all the animals . Thank you to all at Eltham vets passey place Will recommend to anyone who needs a excellent vet . God bless you all

Sylvie Batchelor

Good vets. Understanding and explaining fully the treatment. Lorraine on reception excellent absolutely loves all the animals. Thank you.