The Animal Clinic

The Animal Clinic in Greenwich offers a broad first-opinion service alongside surgery and inpatient care. Website information highlights medicine, BOAS grading, preventative healthcare, routine health checks, hospitalisation, and pet travel advice. Recent feedback remains largely positive overall, with praise for the team’s friendliness and urgent appointment access, though a few reviewers raise concerns about communication, waiting time, and charges.

Services

• •General veterinary care and medicine: routine consultations, preventative healthcare, and health checks, including puppy and kitten checks.
• •Surgery and inpatient support: the clinic’s website lists surgery and hospitalisation. Recent reviews also describe pets being booked for surgery and being seen promptly for urgent problems.
• •BOAS grading clinic: this is listed on the clinic website as a specific service.
• •Urgent and same-day care: recent reviewers mention an emergency appointment on Christmas Eve and a test carried out the same day.
• •Pet travel advice: listed on the clinic website.
• •Cat and kitten visits: recent reviews include a kitten visit that was described as low-stress, and another owner mentions their cat having checks carried out during an appointment.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Recent feedback on cost is mixed: one reviewer described an appointment as expensive and wanted clearer breakdowns of charges, while another was unhappy about an added charity donation and unexpected fees for additional checks.

People

Dr Linda is the only named clinician in recent reviews and is mentioned as a benchmark for a consistently good experience. Recent feedback also praises the reception team and a veterinary nurse. Experiences do appear to vary a little between clinicians, with one reviewer saying a vet was less friendly than others they had seen before.

Reviews

Google rating: 4.7 stars from 633 reviews. Recent feedback points to a strong overall reputation, with a few recurring positives and some mixed comments about consistency and charges.

• •Friendly, professional team: several reviewers praise the clinic for being professional, approachable, and helpful, with reception staff also singled out positively.
• •Good urgent access: one owner reports getting an emergency appointment on Christmas Eve with same-day testing.
• •Visits can be low-stress for pets: one reviewer said their kitten had no issues or stress, while another said their dog loves the clinic.
• •Some concerns about consistency and costs: a small number of recent reviewers mention missed checks, a long wait linked to an emergency case, and wanting clearer explanation of appointment and add-on charges.