St Paul's Veterinary Clinic – Vets in Orpington
Clinic Overview
- Many recent reviewers describe a caring team, with praise for the nurses, vets and wider staff. - Mark and Joanna are singled out repeatedly, and Rebecca is also praised for remembering a pet between visits and offering tailored advice. - Positive examples include short-notice examinations, cat neutering, and compassionate support when a pet could not be saved.
St Paul's Veterinary Clinic in Orpington has a 4.5-star Google rating and recent feedback often describes a caring, busy team. Reviews highlight helpful treatment for routine appointments and difficult end-of-life situations, with several named staff members receiving warm praise. Experiences around payments and communication are more mixed, with some owners describing cold responses or problems when asking about payment arrangements.
Services
- •Consultations and ongoing care: Owners mention general examinations, including being seen at short notice for a cat, as well as long-term care over many years.
- •Routine procedures: Cat neutering is specifically mentioned, with staff described as welcoming, helpful and caring around the procedure.
- •End-of-life support: Reviews refer to compassionate care when a pet was beyond saving, including respectful euthanasia support and kindness towards owners.
- •Practical support: One owner says the clinic helped direct them to the RSPCA for additional assistance.
Pricing
No published pricing information is currently available for this clinic.
People
- •Mark (vet): Repeatedly praised by reviewers, including one who calls him “the best veterinarian ever.”
- •Joanna (vet): Described as especially knowledgeable and a standout member of the clinical team.
- •Rebecca: Thanked for kind care, helpful advice, and for remembering a dog from previous appointments.
- •Christina: Mentioned appreciatively for helping an owner access support alongside the RSPCA.
- •Florin: Named in one negative review about insensitive communication during consultations.
Reviews
St Paul's Veterinary Clinic has a 4.5/5 Google rating from 309 reviews.
- •Many recent reviewers describe a caring team, with praise for the nurses, vets and wider staff.
- •Mark and Joanna are singled out repeatedly, and Rebecca is also praised for remembering a pet between visits and offering tailored advice.
- •Positive examples include short-notice examinations, cat neutering, and compassionate support when a pet could not be saved.
- •Critical feedback focuses on communication and payment-related experiences, including complaints about cold or dismissive responses around missed payments, payment plans, and one reviewer’s experience with Florin.
