St Paul's Veterinary Clinic

Experiences around payment and access are mixed. One reviewer says after paying a monthly fee for years, they were told to go elsewhere when treatment was needed; another describes a cold response after a missed payment and says they overheard a payment-plan request for a £500 procedure being belittled.

Services

Services and situations explicitly referenced in the latest reviews include

• •General consultations/examinations, including at short notice for a cat.
• •Cat neutering, with owners describing the procedure being carried out and staff being welcoming and caring.
• •End-of-life care/euthanasia, including support described as sympathetic and respectful, and care for owners when a pet “was beyond saving.”
• •Ongoing care for multi-dog households, including owners of several French bulldog rescues who mention using the clinic over time.
• •Signposting to the RSPCA for assistance (mentioned by one reviewer in relation to being on benefits).

Pricing

• •One reviewer references a £500 procedure and describes a request for a payment plan being handled poorly (as overheard by the reviewer).
• •Another reviewer mentions paying a monthly fee (no amount given), suggesting some form of membership or monthly payment arrangement, but details aren’t provided in the reviews we have.

People

• •Mark (vet): described by multiple reviewers as very good; one calls him “the best veterinarian ever.”
• •Joanna (vet): described as “the most knowledgeable vet” a reviewer has come across.
• •Rebecca: credited with looking after a dog (“Parker”), giving advice, and remembering the patient from previous appointments, which the owner valued.
• •Christina (staff): thanked by a reviewer for help alongside an RSPCA contact, in the context of directing them to support.

Reviews

4.5 stars from 306 reviews. “”

• •Named clinicians and continuity: owners repeatedly single out Mark and Joanna, and mention Rebecca remembering their pet and giving tailored advice.
• •Supportive handling of difficult moments: multiple reviews describe compassionate care during euthanasia or when a cat could not be saved.
• •Routine procedures and access: cat neutering is mentioned positively; another owner says they were allowed to come in at short notice for an exam (though there can be delays).
• •Payment-related friction (conflicting reports): alongside comments that prices feel fair, there are also complaints about being turned away after years of monthly payments and about staff being cold or belittling around missed payments or payment-plan requests.