Medivet Petts Wood /Allpets

Medivet Petts Wood / Allpets is a Medivet practice in Orpington, Greater London. Owners commonly describe a friendly, organised team, easy appointment booking, and vets and nurses who take time to explain treatment clearly. Recent feedback is strongly positive overall, with repeated praise for kindness, patience, and support for new pet owners, although one reviewer reports a very poor experience after a cat road accident.

Services

• •General consultations and advice: Reviews mention straightforward booking, including being seen at short notice for a dog with a limp, with clear explanations and reassurance during the appointment.
• •Vaccinations and puppy care: Puppy second vaccinations are specifically mentioned, and staff are praised for helping keep pets calm and for patiently answering questions from new owners.
• •Cat care and procedures: One owner mentions a cat having a medical procedure, with detailed information provided beforehand and good aftercare.
• •Behaviour and anxiety support: Lauren, the Head Vet Nurse, is praised for giving practical advice on a cat’s behaviour and anxiety and helping a new owner feel more confident.
• •Emergency and out-of-hours arrangements: Overnight emergencies are handled through Medivet 24-hour centres.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. One published example is the £130 overnight emergency consultation fee for consultations between 7pm and 9am through Medivet 24-hour centres. Reviews focus much more on care and communication than on cost.

People

• •Lauren (Head Vet Nurse): Praised for taking time to answer questions about cat behaviour and anxiety, offering practical advice, and helping a new owner feel more at ease.
• •Unnamed vet: One reviewer highlights an informative and caring vet who saw their dog at short notice for a limp, gave reassurance, and explained next steps clearly.
• •Reception team: Mentioned positively for being friendly and helpful, including helping to keep a puppy calm during a vaccination visit.

Reviews

Google reviews show 4.6/5 from 144 reviews.

• •Many reviewers describe the team as warm, welcoming, friendly, and caring, from reception through to the vets.
• •Clear communication is a recurring strength, with owners saying staff explain procedures well, answer questions patiently, and do not make them feel rushed.
• •Several reviews mention calm, kind handling of pets, including a puppy at vaccination time and a dog that was not easy to examine.
• •One September 2025 review describes a very negative experience after a cat road accident, which stands out against the otherwise strongly positive pattern of feedback.