All Creatures Clinic Chelsfield – Vets in Orpington
Clinic Overview
All Creatures Clinic Chelsfield presents itself as an independent practice, while also referencing DNA Vetcare Ltd and access to wider group emergency support. The clinic offers general veterinary care alongside diagnostics and procedures, including surgery and medicine, preventative healthcare, health checks, hospitalisation, and pet travel services. Recent feedback is very positive overall, with owners often highlighting prompt appointments, kind handling, and reassuring communication, alongside a smaller number of concerns about the cost and use of tests in complex cases.
Services
- •General veterinary care and preventive support: the clinic lists surgery & medicine, preventative healthcare, and health checks for routine and ongoing care.
- •Diagnostics and treatment: reviews describe practical diagnostic work including x-rays to confirm suspected arthritis, as well as same-day assessment of problems such as ear irritation caused by a grass seed.
- •Procedures and inpatient care: the website includes hospitalisation, while reviews mention treatments such as sedation for grass seed removal, tick removal, and dental treatment with two teeth extracted.
- •Additional services and training: the clinic also lists pet travel services and is noted as a Veterinary Nurse Training facility.
- •Emergency arrangements: owners mention access to 24-hour emergency care in Dartford through the wider group, with shared patient records to help continue care.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Review comments on value are mixed: many recent owners focus on the quality of care and prompt service, while a smaller number describe medications or investigative work as expensive, particularly in more complex or end-of-life cases. Past review examples include £40 for drops, £27.01 for Re-mend gel, and one owner reporting more than £1,200 spent on tests and injections.
People
Named in customer feedback include
- •Evette – thanked for excellent care and service, with one owner saying their puppy stayed calm during the visit.
- •Laura – praised for a calm, friendly approach during a tick removal visit.
- •Ellie – thanked for helping keep an owner updated when the clinic was running behind.
Other feedback also praises a friendly locum, a gentle vet who took time with a cat, and a vet who identified likely arthritis before confirming it by x-ray.
Reviews
Google shows 4.7/5 from 276 reviews. Recent feedback is overwhelmingly positive, with one more mixed review raising concerns about continuity and the cost and extent of testing.
- •Friendly, caring team: many owners describe the staff as polite, kind, helpful, professional, and focused on pets’ wellbeing.
- •Prompt appointments and efficient service: reviews mention being able to get an appointment ASAP, same-day appointments, and quick responses to requests.
- •Calm handling and reassuring care: owners say pets are put at ease, including a puppy who did not become anxious and a cat whose vet was described as gentle and unhurried.
- •Some concerns about tests and cost: one review praised an arthritis diagnosis confirmed by x-ray, but also criticised expensive tests, a missed cataract, and the emotional toll of repeated investigations late in a dog’s life.
