
Generated from publicly available data sources; may not fully represent the broader set of reviews.
All Creatures Clinic Chelsfield in Orpington, Kent, stands out as a highly regarded veterinary practice, boasting a commendable 4.7-star rating based on 213 reviews. This high number of reviews indicates a solid and reliable reputation among pet owners. The clinic is also a Veterinary Nurse Training facility, highlighting its commitment to advancing veterinary care and education.
Customer feedback underscores the clinic's strengths, particularly in its compassionate and professional service. Reviewers frequently mention the staff's kindness and dedication, with Sue S praising it as the best vet practice she has ever used, emphasizing their efficient 24-hour emergency care access. Similarly, Sarah Murtagh commended the clinic for their prompt and accommodating service, which allowed her to maintain her travel plans after her dog's ear issue was swiftly addressed.
Marie Welch's experience further highlights the clinic's welcoming and stress-free environment, with staff members like Laura and Ellie receiving specific commendations for their friendly and calming approach. Gilly Inzani also notes the clinic's positive impact on her anxious dog, demonstrating the team's ability to provide a supportive atmosphere for both pets and their owners.
However, it's important to note feedback from Louise Parker, who expressed concerns about the pricing of certain products, feeling overcharged compared to independent purchases. Despite this, the overall sentiment remains overwhelmingly positive, with the clinic's high rating reflecting consistent excellence in veterinary care. While specific pricing details are not transparently provided on the website, it remains a trusted choice for many in the Orpington community.
Veterinary nurse training provided
Loading map...
Animal type information not yet available for this clinic.
Note: Showing the 5 most recent Google reviews out of 213 we track in total. Recent reviews may not be representative of overall sentiment.
a month ago
The vets themselves, absolutely lovely. However, I was charged £40 for drops that I could have got for £10, if purchased independently. Exactly the same drops. I was charged £27.01 for re-mend gel, I could have bought for £10. I’m not a wealthy women, it’s expensive enough. Why are we being overcharged for these products
3 months ago
This vet practice is the best I have ever used. They are kind, caring and professional. I would not go anywhere else and highly recommend using them. Their 24hr emergency care in Dartford is part of their group and you know they can access all your pets records quickly and continue the care.
3 months ago
So informative and comforting as always! My spaniel had ear irritation and immediately they knew it was grass seed and asked to sedate him straight away to have them removed. I told the vet I was meant to be going away that morning and he pushed his appointment through so we could leave early afternoon. Great care and service
3 months ago
My dog had a tick behind her front leg and I wasn't confident I could remove it successfully so I registered her with All Creatures Chelsfield which was prompt and straightforward. Half an hour later we attended the clinic which was very friendly and welcoming. Laura was so nice to my dog, calm and friendly which I think made the tick removal easier to manage. Within minutes we were all set to leave happy and healthy. The clinic was running slightly behind schedule, but we were kept informed of this and regularly updated on how long the wait would be. A much less stressful encounter than with our previous vetinary clinic - thank you Laura and Ellie :)
5 months ago
Happy with this clinic. Vets are good and staff friendly. My anxious dog doesn’t mind going too which is helpful!!
