Vets Now Sidcup
#4 Vet in Sidcup, Greater London
Vets Now Sidcup – Vets in Sidcup
Clinic Overview
Vets Now Sidcup is part of Vets Now, a UK-wide provider focused on pet emergency and out-of-hours care (including video consultations, as described on its site). Reviews describe the clinic handling urgent cases such as chocolate ingestion, suspected anaphylaxis from an insect sting, and an emergency operation with aftercare. Experiences are mixed: several owners describe rapid help and recoveries, while others report long waits/triage delays and concerns about missed or insufficient assessment in serious cases.
Vets Now Sidcup is part of Vets Now, a UK-wide provider focused on pet emergency and out-of-hours care (including video consultations, as described on its site). Reviews describe the clinic handling urgent cases such as chocolate ingestion, suspected anaphylaxis from an insect sting, and an emergency operation with aftercare. Experiences are mixed: several owners describe rapid help and recoveries, while others report long waits/triage delays and concerns about missed or insufficient assessment in serious cases. Cost is repeatedly mentioned as high, including one report of an emergency visit costing over £350.
Services
- •Emergency/out-of-hours veterinary care for small animals (website).
- •Video consultation option mentioned on the clinic’s website.
- •Conditions and situations specifically referenced in reviews
- •Toxin/food ingestion (dog ate a box of chocolates).
- •Allergic reaction/anaphylaxis after a sting (treated with advice and follow-up resulting in recovery).
- •Emergency operation and subsequent care.
- •Assessment for collapse/fainting and breathing difficulty (one owner reports being advised to come in urgently, then later told to wait or return).
- •Specialties listed on the website summary: neurology and oncology (no specific examples of these being provided in the available reviews).
Pricing
- •One reviewer reports an emergency visit costing over £350, and felt it did not result in a useful diagnosis.
- •Another reviewer describes the service as “expensive” (no amount given).
People
- •No individual clinicians are named in the available information.
- •Reviews repeatedly refer to the vet and admin team, with examples including
- •Prompt guidance for a dog with mild anaphylaxis, with the owner reporting full recovery.
- •Staff described as welcoming during an urgent visit on Christmas Eve for chocolate ingestion.
- •One complaint that payment was requested before care, and that staff referred to a dog as a cat during an overnight-care discussion.
Reviews
Google rating: 4.0 stars from 316 reviews.
- •Successful urgent treatment and recovery are described in several cases (e.g., allergic reaction to a sting; a cat described as “on the verge of dying” who later recovered; post-op care after an emergency operation).
- •Speed and welcome: some owners mention fast action and a welcoming experience, including during holiday periods.
- •Cost concerns: multiple mentions that treatment is expensive; one owner reports paying £350+ and feeling the visit was unhelpful.
- •Waits and triage pressure: one account describes waiting ~40 minutes to be registered late at night, then being told there could be a three-hour wait and to return later or go elsewhere.
- •Clinical concerns in negative reviews: one owner says their cat’s internal bleeding was missed and found the next day elsewhere; another felt a serious underlying cause of fainting was not treated with urgency.
Contact
Animals Treated at Vets Now Sidcup
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Vets Now Sidcup
Opening Hours
Hours
Reviews for Vets Now Sidcup
Note: Showing the 5 most recent Google reviews out of 316 we track in total. Recent reviews may not be representative of overall sentiment.
Jennie Sit
in the last week
Raven
in the last week
Fast acting an caring vets Just expensive
Dave Harriman
a week ago
Very good service and cannot fault the vet practice
Katie Chapman
2 weeks ago
Excellent welcoming service provided on christmas eve for a dog that was naughty and ate a box of chocolates!
Annie Hewson
4 weeks ago
Emergency visit, checked cat over and could only find low temperature. The next day I took cat to another vet who found internal bleeding, and possible car impact with organs pushed up internally. Not good enough and it cost over £350 for nothing!
Sam Shaw
a month ago
Not impressed. Rang at 11pm as my dog had fainted and was belly breathing. Told to come straight in. Sat for 40 mins before a vet registered us. In waiting room was a cat that had been mauled by dogs, a cat with a piece of tail chopped off and a large puppy with a very bad knee. They eventually looked at the mauled cat which was clearly dying after 1 hour of us being there. Two vets then came out and told the rest of us it would be a three hour wait to go home and gone back tomorrow or go elsewhere. One vet said to the people with the dog with a bad knee “ I’m not supposed to say this but give him aspirin” then when they went to walk out and the dog couldn’t walk she changed her mind thank god and saw the dog was in agony. We were told that put dog looked ok now, she had perked up so we decided to leave. Thus weekend we had to have put dog put to sleep because she had a tumour pressing on her heart and it had been there for ages hence the fainting which they did not show any concern about at the so called emergency vet! I went to MEAD with her the second time and they were 1/4 of the price, very concerned and very helpful. The vets now were a joke.
Nadia Waller
a month ago
Cannot put into words the care they gave Izzy. They were simply amazing. From the shock of Izzy needing emergency operation to the care they gave after, to both Izzy and myself. Only issue we had was with vets now, the overnight care. Wanted payment before they cared for my dog then referred to her as a cat!
Inga Raudiņa
3 months ago
I can’t thank this clinic and their incredible team enough. My cat was extremely unwell—she was on the verge of dying—and I was terrified. But from the moment we walked in, every member of the staff was compassionate, supportive, and fully committed to helping her. They went above and beyond in every way, showing not just medical expertise but true kindness and care. Thanks to them, my cat made a full recovery and is now healthier and happier than ever before. I am beyond grateful for the exceptional care and dedication they gave us. Highly recommended.
Safiya J
3 months ago
I came to Vets now with emergency circumstances for my Pet Labrador. He had mild anaphylaxis from a bug sting. The vet and admin team were wonderful and prompt with advice. Very sympathetic and considerate. Fortunately my pup made a full recovery. ❤️🩹 I trust the team with my family pet.
Kate Jaconello
4 months ago
Excellent service and lovely staff. They were under a lot of pressure which they handled superbly. My little dog was well cared for by everyone at the Sidcup and Gillingham surgeries that evening. Thank you.
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