Sidcup Vets4Pets Ltd

Recent reviews are mixed: several owners describe being seen on time, having realistic outcomes explained, and not feeling pressured into expensive treatment; others report very negative communication, including feeling rushed into paying for treatment without clear explanation.

Services

Based on the clinic website summary and available reviews, services and facilities mentioned include

• •Diagnostics & monitoring: in‑house laboratory, digital x‑ray, ultrasound, blood pressure monitoring.
• •Surgery & hospital care: anaesthesia, operating theatre, soft tissue surgery, hospital ward, oxygen chamber.
• •Dentistry
• •Preventive and routine care: microchipping, nurse clinics, weight clinic, nutritional advice, prescriptions/medication.
• •Infection control & wards: separate dog and cat wards; isolation unit(s).
• •Exotic/small animal care: exotic pet care; small mammal medicine and surgery (species listed include exotic mammals, reptiles, amphibians, birds, invertebrates, ornamental fish).
• •Travel documentation: pet passport / animal health certificate.
• •Out of hours: the website states out‑of‑hours care is provided by Vets Now.

Pricing

Only limited pricing is mentioned in reviews (and not as a formal price list)

• •One reviewer alleges they were told they would need to pay £800 upfront for an operation (they also dispute how the situation was handled).
• •One reviewer says the consultation fee was nearly £20 cheaper than their previous vet (no exact fee given).

People

No individual clinicians are named in the information provided. What owners describe about the team varies

• •Multiple reviewers mention clear discussions of realistic outcomes and no pressure to accept expensive treatment (including during difficult conversations).
• •Several reviews describe staff as friendly/helpful and comforting when owners were worried, with “great communication.”
• •At least one recent reviewer reports the opposite: rude/disrespectful interactions, feeling not given information when asking questions, and feeling pressured/handled in a threatening way (including mention of the RSPCA).

Reviews

Google rating: 4.3 stars from 302 reviews.

• •Communication and pressure are a point of disagreement: some owners say options and outcomes were explained without pushing expensive treatment, while a recent 1‑star review alleges pressure to pay urgently (including an upfront £800) without adequate explanation.
• •Compassion in difficult moments: reviews mention empathy around end‑of‑life care and support when delivering bad news.
• •Appointment experience: one review specifically notes being seen on time.
• •Trust and handling concerns: a recent negative review alleges a minor wound was handled poorly (leg shaved and wound made worse) and describes feeling harassed afterward; other reviewers say they felt treated fairly and not “stripped up.”