Goddard Veterinary Group Eastcote

Goddard Veterinary Group Eastcote is part of the Goddard Veterinary Group (a multi-site veterinary group) and is RCVS-accredited. Based on the clinic’s stated facilities and what owners describe, it’s set up for routine care plus in-house diagnostics and surgery (on-site blood testing, X‑rays, and surgical procedures). The practice also acts as a veterinary nurse training facility.

Owners frequently mention vet Leonard by name, including examples such as taking time in appointments (one review describes a vet spending around an hour with two cats) and handling nervous pets gently. Reviews also show mixed experiences with service consistency: one long-term client reports incorrect records and unhelpful reception handling, and another describes being directed straight to the 24/7 emergency hospital rather than receiving an on-the-spot assessment for an acute injury.

Services

From the practice website

•Consultations
•On-site diagnostics: blood testing, X‑rays / diagnostic imaging
•Surgery (general surgical procedures are listed)
•Dentistry
•Neutering
•Vaccinations (including puppy/kitten vaccination course)
•Microchipping
•Flea and worm treatment
•Nurse clinics
•Weight and diet advice
•Wellness health screen
•Free new pet health check

From reviews (examples of care actually described)

•Investigation leading to diagnosis and surgical removal of skin cancer tumours (described as successful for a dog)

Emergency/out-of-hours (as stated on the website)

•Urgent care outside practice hours is provided via a 24/7 emergency vet hospital (Mandeville Veterinary Hospital).

People

•Leonard (vet): repeatedly named in reviews. Owners describe him as reassuring and good with anxious pets (e.g., a dog that “hates the vet”), and one reviewer credits thorough investigations and surgery with a successful outcome for skin cancer tumours.
•Nurses and receptionist (unnamed in most reviews): some owners praise the team generally; one reviewer specifically reports a negative interaction at the practice when seeking urgent help and feeling brushed off, and another mentions reception not engaging with emails about record discrepancies.

Reviews

Google rating: 4.8 stars from 119 reviews.

•Strong loyalty over many years, with several reviewers returning specifically to see Leonard.
•Time and handling: examples include a vet spending extended time with new cat patients, and gentle handling that kept pets relaxed.
•Complex case example: a reviewer describes thorough investigation leading to diagnosis and removal of skin cancer tumours.
•Service inconsistency reported: one long-term client says service has changed, citing incorrect records and feeling ignored by reception despite email confirmation.
•Urgent presentation experience varies: one reviewer describes being refused even a quick look for a suddenly swollen, painful foot and being told to go directly to the 24/7 emergency hospital instead.

Reviews for Goddard Veterinary Group Eastcote

Note: Showing the 5 most recent Google reviews out of 119 we track in total. Recent reviews may not be representative of overall sentiment.

Blair Lamar

3 months ago

We have taken both our cat and dog to this service over the years. We have been really happy with our care from this vets. At the end of our cats time, they were so great about being honest with us and helping us through such a hard time. They are really great with our dog. Update: over the last couple years, the vet service has changed and we aren’t as happy with it. Our records haven’t been correct, we have shown them emails showing that they confirmed things but the receptionist just ignored it. The ver they have in isn’t as personal and just isn’t as good with the care of the animals as the previous vet.

Millie Moo

4 months ago

For over 20 years, we've trusted Goddards in Eastcote with our pets, including our previous dogs Basil and Dennis, and our beloved cat Merlin. Now, we continue that tradition with our current pets, Arthur and Ivy! The expertise of resident vet Leonard, along with his dedicated nurses and receptionist, is truly unmatched. Our pets always receive the love and care they deserve. Even after moving out of the area, we choose to drive back to see Leonard because, after trying a closer vet, we realised that we simply couldn't find the same level of care anywhere else. That's why we remain loyal to Goddards!

a month ago

Farnoush Khz

5 months ago

Friendly team who are always happy to help. Feel comfortable and reassured by Leonard each time I bring my13yr old Dachshund, or my cats, can’t praise him enough, he’s a true gem, very professional and caring. Thank you.

2 months ago

Lauren Thompson

6 months ago

I’ve been a client of Eastcote for 4 and a half years now, always had a lot of help from all the staff there except tonight. My spaniel, biscuit, injured himself in the garden at about 6:10pm and it got all of us very worried so we rushed him straight to the Eastcote practice. We got there about 6:25/6:30pm and the vet nurse that came out refused to even take a Quick Look at his foot which he couldn’t even walk on and had swollen rapidly. She told us we had to take him to Mandiville in Northolt and that was it she walked away from us. I’m honestly appalled by the way she acted the 3 of us was so worried as he was having a reaction to something and she had no emotion or care towards. I didn’t catch her name as we was so taken a back by the encounter. If you are too interested in going home on time maybe change careers. In good news though the care we received from Mandeville was amazing. The vet we saw Phoebe was super helpful and kept us calm the whole time.

Sylvia Line

7 months ago

Always friendly very caring, looks after my dog Amy with kindness Leonard is a very professional and such a wonderful vet as she hates the vet Leonard is very good with her

andreea traila

a year ago

Highly recommend dr Leonard and his team. He is a very compassionate and competent vet surgeon. He was very thorough with the investigations which lead to diagnosis and successful removal of skin cancer tumours for my chow chow girl.

Emilie Clep

2 years ago

First appointment tonight for our kitten Charlie and our 5 year old cat Simba after we recently moved in the area. What a lovely practice, the vet spent an hour with us and really took the time to know our cats and stroke them etc. The nurse is so lovely and kind and knowledgeable, we are extremely grateful we found them as we have had some quite negative experiences up until now where our cats were seen as easy cash. Here you know that they love animals and that your pets will be well cared for. Fantastic! Pictures of very relaxed patients attached.