Medivet Old Isleworth (The Vet in Old Isleworth)
#1 Vet in Old Isleworth, Greater London
Medivet Old Isleworth (The Vet in Old Isleworth) – Vets in Old Isleworth
Clinic Overview
Medivet Old Isleworth (also referred to as “The Vet in Old Isleworth”) is part of the Medivet group. Based on the clinic’s own information and recent reviews, it handles routine care (vaccinations, nail trims), longer-term condition management (a cat diabetes treatment plan), and urgent presentations (a “severely injured” cat seen immediately). Owners repeatedly mention clear explanations and transparency about care, plus extra time taken with anxious dogs (including successfully vaccinating a claustrophobic Rottweiler).
Medivet Old Isleworth (also referred to as “The Vet in Old Isleworth”) is part of the Medivet group. Based on the clinic’s own information and recent reviews, it handles routine care (vaccinations, nail trims), longer-term condition management (a cat diabetes treatment plan), and urgent presentations (a “severely injured” cat seen immediately). Owners repeatedly mention clear explanations and transparency about care, plus extra time taken with anxious dogs (including successfully vaccinating a claustrophobic Rottweiler). One review raises concerns about the premises being “old, outdated” and needing cleaning, and describes an unhelpful receptionist call.
Services
- •24/7 emergency care (Medivet emergency service), with an overnight emergency consultation fee set at a nationwide price (details in Pricing section).
- •Urgent assessment: a review describes a severely injured cat being seen immediately.
- •Chronic condition support: diabetes management for a cat, including explanation of a treatment plan and ongoing advice.
- •Vaccinations (specifically mentioned for a dog).
- •Nail trimming/claw clipping (owner mentions a visit for nails to be cut).
- •Veterinary Nurse Training facility (listed in the structured clinic data).
Pricing
- •£130 overnight emergency consultation fee for consultations between 7pm and 9am (stated as a nationwide Medivet price).
People
- •Bio (vet): mentioned for taking time to explain a cat’s diabetes treatment plan and how to manage it.
- •Gina: praised for keeping an owner updated promptly throughout their dog’s treatments/check-ups.
- •Team handling anxious pets: one owner describes staff taking extra time and care to help a claustrophobic, anxious Rottweiler feel safe, and still complete vaccinations smoothly.
- •Reception experience (mixed): one reviewer reports a receptionist “googling answers” during a call instead of checking with the vet.
Reviews
4.3 stars from 179 reviews. The latest written reviews available describe both routine and more complex care, plus one critical account of facilities and reception handling. “”
- •Clear explanations and transparency: owners describe being able to ask questions, getting advice, and being kept updated during treatment.
- •Urgent care responsiveness: a severely injured cat was reportedly seen immediately.
- •Support for nervous animals: staff reportedly took extra time with an anxious/claustrophobic dog to complete vaccinations without trouble.
- •Practical, routine visits: nail trims and regular check-ups are mentioned.
- •Negative notes (not universal): one reviewer describes the surgery as old/outdated and needing cleaning, and reports an odd/unhelpful receptionist phone call.
Special Services
Animals Treated at Medivet Old Isleworth (The Vet in Old Isleworth)
Animals We Treat
Companion Animals
Pricing at Medivet Old Isleworth (The Vet in Old Isleworth)
Opening Hours – Medivet Old Isleworth (The Vet in Old Isleworth)
Opening Hours
Hours
Reviews for Medivet Old Isleworth (The Vet in Old Isleworth)
Note: Showing the 5 most recent Google reviews out of 179 we track in total. Recent reviews may not be representative of overall sentiment.
Abigail Guyett
a week ago
Kind and caring staff. Kitten received great care.
Sue Moret
2 months ago
William Wright
2 weeks ago
An excellent veterinary practice. I brought my severely injured cat here a year ago, and she was seen immediately with outstanding care and advice. The team were completely transparent from the start, and it was clear that their top priority was her wellbeing, which is rare to find these days. I have also brought my Rottweiler, who suffers from a bit of claustrophobia and can be anxious at the vet. The staff took extra time and care to make him feel comfortable and safe, and they managed to give him his vaccinations without any trouble. I cannot recommend this vet highly enough.
William Wright
3 months ago
An excellent veterinary practice. I brought my severely injured cat here a year ago, and she was seen immediately with outstanding care and advice. The team were completely transparent from the start, and it was clear that their top priority was her wellbeing, which is rare to find these days. I have also brought my Rottweiler, who suffers from a bit of claustrophobia and can be anxious at the vet. The staff took extra time and care to make him feel comfortable and safe, and they managed to give him his vaccinations without any trouble. I cannot recommend this vet highly enough.
Tracy-ANN Rust
2 weeks ago
I take my dog to the vet in old isleworth they are all great there always put me at ease very friendly and helpful also efficient staff/service I have attached a picture of my dog on a walk to the vet's to get her nails cut 🥰
Tracy-ANN Rust
3 months ago
I take my dog to the vet in old isleworth they are all great there always put me at ease very friendly and helpful also efficient staff/service I have attached a picture of my dog on a walk to the vet's to get her nails cut 🥰
Lewis Cowan
3 months ago
So glad we chose this vet to go to
M M
3 months ago
Mixed feelings about this place. The vet I came in contact with himself is fine, he answered all questions and took care of my cat well. I called one day asking a general question to the receptionist (thinking she would check with the vet) instead she spent our call googling answers and humming when she didn't have an answer to a query. It was the weirdest phone call of my life... The surgery is old, outdated and needs a good cleaning.
Yasmin Yelle
4 months ago
Excellent care and service. Bio, the vet took time and great care to explain how to manage our cat’s treatment plan when she developed diabetes. The staff are very kind and were extremely helpful advising how to manage our cat’s chronic condition. Very grateful for all your kindness and help, thank you!
Leon Donnelly
11 months ago
Exceptional Review for The Vet in Old Isleworth I cannot recommend The Vet in Old Isleworth highly enough. My dog, Merot! has been treated here numerous times, and every visit is an example of outstanding care and professionalism. The service they provide is truly exceptional. From the very beginning—when Merlot was just eight weeks old—he has received the most thorough and prompt attention during every check-up and treatment. Gina has been fantastic in keeping me updated promptly and with care, ensuring I am informed every step of the way. Their attention to detail and genuine compassion for both pets and owners is remarkable. Every interaction with the team has left me amazed by their dedication, efficiency, and expertise. It’s clear they deeply care about the animals they treat, and I feel so fortunate to have such a wonderful veterinary practice to rely on. Thank you for everything you do for Merlot and all the other pets lucky enough to come through your doors!
