Goddard Veterinary Group Uxbridge – Vets in Uxbridge
Clinic Overview
- Friendly, welcoming service is a strong theme: several reviewers describe the team as kind, professional and helpful, with one owner noting they were seen before their appointment time after arriving early. - Clinical handling is often praised: recent comments mention patient care for cats, an understanding nurse, and a newer vet who inspired confidence. Earlier reviews also highlight clear treatment explanations and skilled handling of very nervous dogs.
Services
- •Routine and preventive care: consultations, vaccinations, flea and worm treatment, microchipping, wellness health screens, and a free new pet health check.
- •Procedures and ongoing support: neutering, dentistry, nurse clinics, and weight and diet advice. The practice is also listed as a Veterinary Nurse Training facility.
- •Diagnostics and treatment planning: on-site blood testing and diagnostic imaging including X-rays. Reviews also mention follow-up testing for lumps, discussion of treatment options before referral for more expensive hospital tests, and clear explanations around next steps.
- •Care planning and emergencies: the clinic offers the ProActive Pets healthcare plan. Out-of-hours emergency care is provided through Mandeville Veterinary Hospital, which is stated to be open 24 hours a day, 365 days a year.
- •Examples from owner feedback: reviews mention care for cats and dogs, including calm handling of very nervous dogs, patient treatment of cats, helpful nursing support, and some visits being accommodated quickly.
Pricing
A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. Owner feedback on cost is mixed: some say the pet plan has become more expensive over time, while others felt certain consultations or medications were poor value.
People
Reviews name Dr Nayantara Ghotge (NT), who is repeatedly praised for attentive clinical care and clear explanations, as well as Kyle alongside the nursing team. Nicole is named in a complaint about prescription handling, and Sally is identified as head nurse in the same complaint. More recent feedback also praises a helpful nurse and a newer vet, though they are not named.
Reviews
Google rating: 4.7/5 from 237 reviews. Recent feedback is mixed, with many positive comments about the team’s manner and care alongside repeated complaints about communication, administration and value.
- •Friendly, welcoming service is a strong theme: several reviewers describe the team as kind, professional and helpful, with one owner noting they were seen before their appointment time after arriving early.
- •Clinical handling is often praised: recent comments mention patient care for cats, an understanding nurse, and a newer vet who inspired confidence. Earlier reviews also highlight clear treatment explanations and skilled handling of very nervous dogs.
- •Communication and admin remain the main weak point: complaints include delays in discussing test results, difficulty getting updates, phone and call-centre frustrations, and delays around routine requests such as flea treatment.
- •Price and billing draw criticism from some owners: recent negative reviews mention rising pet plan costs, concerns about the value of consultations and medication, and more serious complaints about prescription records, double charging and duplicate direct debits.
