Arden House Veterinary Surgery

Arden House Veterinary Surgery is an independent practice in Uxbridge that has been caring for patients since 1946. It appears set up for general practice care alongside particularly supportive help with serious illness, urgent concerns, and end-of-life decisions. Owners frequently highlight a calm, caring approach, including follow-up contact after difficult appointments.

Services

• •General veterinary care for routine and urgent concerns, with one owner describing being seen within minutes for a Labrador puppy and receiving a thorough examination.
• •24-hour emergency cover via Vets Now, with separate arrangements for in-hours and out-of-hours emergencies.
• •Support for ongoing conditions, including specific praise for help managing a diabetic pet and checking in outside normal working hours.
• •Home euthanasia and end-of-life care, with reviews describing this as gentle, respectful, and handled with dignity.
• •Aftercare and client support around bereavement, including follow-up contact, a condolence card, and paw prints.

Pricing

No published pricing information is currently available for this clinic.

People

• •Cathy: Praised for her involvement in caring for a diabetic pet, including checking on the animal outside working hours.
• •Kathryn & Tora: Named by one family for handling a home euthanasia with sensitivity and respect.
• •Gemma (vet nurse): Described as wonderful and very helpful, including during an urgent visit for a puppy.
• •Kirsty & Celia: Mentioned as supportive during a pet’s illness, with regular calls and check-ins.
• •Reception team: Thanked for their help during a difficult end-of-life experience.

Reviews

Google rating: 4.9/5 from 19 reviews. Written feedback is very positive overall, with most comments focusing on compassion during difficult moments and attentive support when pets are unwell.

• •End-of-life care stands out strongly: owners describe the team as kind, gentle, and respectful when helping them say goodbye, including home euthanasia and thoughtful aftercare.
• •Ongoing support is a recurring theme: reviews mention staff keeping in touch during illness and, in one case, checking on a diabetic pet outside working hours.
• •Owners describe the team as caring and accommodating: comments highlight both professionalism and a strong sense of human kindness.
• •Urgent access is viewed positively: one reviewer said they were seen quickly for a puppy with a problem and felt the examination was thorough.