
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Goddard Veterinary Group Ickenham, located in Uxbridge, is a well-regarded veterinary clinic with a strong local reputation. It boasts an impressive Google Maps rating of 4.8 stars based on 79 reviews, indicating a high level of customer satisfaction. The clinic is praised for its compassionate and friendly staff, with specific mentions of team members like Alison, Bayo, and Dawn, who are noted for their helpfulness and expertise.
The clinic provides a range of veterinary services, although specific specializations are not detailed in the available information. Several reviews highlight the supportive and understanding nature of the staff, especially when dealing with new pet owners or challenging situations. For instance, one reviewer appreciated the free health check and guidance provided for their new puppy, while others noted the attentive care their pets received during routine visits and vaccinations.
However, feedback is mixed regarding pricing transparency and the perceived emphasis on certain treatments. Some customers expressed concern about unexpected charges and the cost of recommended procedures, such as dental work and diagnostic tests. One reviewer felt pressured into costly treatments without sufficient discussion of alternatives, which may suggest a need for clearer communication regarding fees and treatment options.
Overall, Goddard Veterinary Group Ickenham is recognized for its excellent veterinary care and supportive staff, but it may benefit from enhanced transparency in pricing and a more consultative approach to treatment recommendations. Despite these concerns, the clinic maintains a high overall rating, suggesting that many clients have positive experiences.
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Animal type information not yet available for this clinic.
Note: Showing the 5 most recent Google reviews out of 79 we track in total. Recent reviews may not be representative of overall sentiment.
a month ago
Prior to becoming a first time pet owner, popped in to the Ickenham branch for some advice on practical things such as insurance, costs etc .. About 10 days later, Luna (ShihTzu) joined the family. Registered at Goddard Vets and got a free health check, which went well and the vet provided some useful info as its a big learning curve for us. Had a lovely chat with Alison prior to leaving and she also gave some great advice ! Thanks very much
4 months ago
Would be 5 star based on vetinary care. The staff are compassionate and kind and caring. But why are vets so expensive? We spent a fortune on our dog who sadly didn’t make it as he had cancer. Also would be useful if bills were itemised and split between medication and cost of consultation. Vets are professionals and their time should be expensive but vets seem dearer than private dentists
12 months ago
I recently visited Goddard’s in Ickenham for a routine check-up for my 14-year-old dog. While the practice is clean and the staff are friendly, I left feeling disappointed by the experience. The check-up was meant to be free, but I was unexpectedly charged £49.50 without any clear explanation of what exactly the fee was for. During the exam, the vet checked my dog’s teeth and immediately pushed for a dental cleaning and possible extractions. While I understand this might be necessary, the way it was handled felt more like a sales pitch than genuine care. Additionally, the vet found a potential heart murmur and recommended expensive tests, including x-rays and scans, with a quoted price of over £1,100. I was surprised by how quickly they wanted to push forward with these procedures without suggesting any alternatives or second opinions. When I expressed concern about the cost, I was referred to charities rather than being offered more affordable options. It feels like vets these days are more focused on making money than caring for pets. Every visit seems to come with new tests, products, and treatments being pushed, but without much focus on discussing practical, day-to-day things I could do to improve my dog’s health, like dietary advice. I understand vets need to recommend treatment when necessary, but I believe it should be done with more transparency and less pressure on pet owners.
a year ago
I took both kittens to the vets Marley had a kitten check and worming treatment which he decided we could all share with him. Hugo had his 2 Nd injection today. The vet was very understanding when Marley attacked her and cut her finger. The staff are very helpful and friendly.
a year ago
Bayo, Dawn and Alison were super helpful. Teddy was well looked after and the whole experience was a pleasure.
