
#2 Vet in Kensington and Chelsea, Greater London
The Addison & Holland Park Veterinary Clinic is described by multiple reviewers as an independent practice, with several long-term clients noting that Dr Carmichael (also referred to as Mr Carmichael/Andrew) treated their pets for many years and passed away in February 2025. Recent experiences mention continuity of care from the remaining team, including reception staff and newer vets.
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Google rating: 4.8 stars from 241 reviews.
Note: Showing the 5 most recent Google reviews out of 241 we track in total. Recent reviews may not be representative of overall sentiment.
a month ago
I've been recommended this clinic for years and finally decided to give them a go. I must say all of my positive expectations were met and exceeded. The reception staff were very friendly and efficient and my vet Georgie was wonderful and she also down-sold me medications unlike every other vet I have used in the last 4 years in London. I will now be bringing my 5 year old Australian Cattle Dog here every time. Support your local independent vet :-). Very reasonable prices, you don't feel ripped off as is usually the case these days with chain clinics.
2 months ago
Amazing people, always go above and beyond when my furmily needed help. Genuinely compassionate vet clinic.
2 months ago
2 months ago
I’ve used this vets several times and have had professional service from all but since Andrew died the service is going downhill I had to have my 17 year old dog put down at the beginning of September.. the experience was awful.. we were kept waiting for ages and when we went into the treatment room the vet ( a middle aged American woman) couldn’t have been any less caring .. after she sedated my dog she led him out out the treatment room back into reception while she treated another customer..due to the sedation my dog just collapsed in a heap on the floor .. after she treated the other patient we were called back in.. my dog was practically unconscious by then.. the receptionist and the vet had to carry him in to them so the final injection.. my dog did not deserve this cold uncaring treatment.. he deserved respect and care not the cold uncaring treatment he received I will never again use this place It’s a shame because Andrew work so hard for the great name his veterinary once had
in the last week
I can't praise them enough. They genuinely care about your animals and their owners. You can tell that everything they do, comes from their heart and the love for our precious babies.
2 months ago
I can't praise them enough. They genuinely care about your animals and their owners. You can tell that everything they do, comes from their heart and the love for our precious babies.
a month ago
Dr Carmichael was an excellent vet. He had treated one of my dogs and cats, and two of my mother’s dogs over the last 17 years, providing fair priced and caring treatment. Whilst Dr Carmichael passed away February 2025, the team at Addison & Holland Park surgery have worked hard to maintain his legacy. Overall, they’ve achieved this by providing the same level of care: (Vet Georgie was very caring when consulting my dog), and staff Sarah and Wendy continue to provide amazing advice and service at reception. Really a fantastic vet surgery where your pet will feel safe, and receive the best care possible!
3 months ago
I took my senior dog in for a consultation for what I suspected were signs of dementia. A friend had told me about a medicine she used on her dog who had similar symptoms of dementia and that the medicine had worked wonders. I told the vet about this. She had never heard of the medicine and looked it up online. She read out the active ingredient and told me that if I wanted they could order it for me. I agreed. She did a brief examination of my dog and sent us on our way. The lady at the reception told me to the medication would arrive in a week. A week went by and no update. I called vet and they said that they had found out almost immediately that the medication was not available but no one had bothered to tell me. I then asked if they had something else they could prescribe. She promised to call me back but never did. I followed up a week later and gave her the name of an alternate medicine. She said they had it in stock. When I went by to collect it, she charged me 3x the price online and refused to give me a prescription so I could order the next round myself online. To top it all off, the active ingredient in the medicine we finally got was the exact same as the active ingredient of the one I had asked for the first time. Seems like the vet had no idea about this even though this seems like a fairly common active ingredient in drugs for older dogs. I do not recommend this vet at all!
4 months ago
This is the best veterinary I have ever visited. The receptionist is perfect, the nurse is lovely and most of the longer serving vets are great. Kind, caring and nice.
5 months ago
If I could give more than five stars I would. To say they are amazing is an understatement and Sarah and Wendy are so helpful. This is what a vet’s surgery used to be like and we are so lucky they have suck to the old principals. We were so upset when Mr Carmichael passed away and wondered what would happen. This week our English bulldog had a problem when one side of her face swelled up and we needed to visit the clinic. The new vet was wonderful and of course so was Sarah and Wendy. They don’t try to sell you everything and their bills are so reasonable. I would recommend anyone who needs a vet to go to this clinic and they will not be disappointed. The end result is Harrie our bully is ok now.
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