Two cockatoos on branch

Creature Comforts Notting Hill

#1 Vet in Kensington and Chelsea, Greater London

5.0
Independent Clinic

Creature Comforts Notting Hill – Vets in Kensington and Chelsea

Updated January 2026
Independent Clinic

Clinic Overview

Creature Comforts Notting Hill is part of the Creature Comforts brand, which the clinic website says operates multiple veterinary clinics. It treats dogs, cats and rabbits, and is listed as a veterinary nurse training facility.

Owners repeatedly mention an app for booking appointments and tracking pets’ needs/notes, plus a generally calm clinic environment (including comments that the waiting area often isn’t crowded). Clinically, reviews reference vaccinations, surgery, and ongoing cancer-related visits, with several people highlighting clear explanations and vets seeking approval before treatment. The website also states emergency care is available during opening hours, with an out-of-hours provider used when the clinic is closed.

Services

  • Care for dogs, cats and rabbits (website).
  • Emergency care during clinic opening hours, with an out-of-hours provider when closed (website).
  • Vaccinations (review mention of “vaccines”).
  • Surgery (review mention of a dog having had “a surgery”).
  • Second opinions (review describing coming in for a second opinion).
  • Ongoing/cancer-related visits (review referencing “frequent cancer visits” for cats).
  • Veterinary nurse training facility (clinic data).
  • Online/app features mentioned by multiple owners
  • Appointment booking via app
  • Tracking what a pet needs
  • Adding notes about a pet’s health

People

  • Dr Jake (vet): mentioned for a calm approach and clear communication—one owner says he explains the problem and “seeks approval before treatment.”
  • Dr Sam (vet) and Dr Chloe (vet): named positively in connection with ongoing care (including cancer-related visits).
  • Reception team: one reviewer specifically notes they “keep checking in” after visits.

Reviews

Google rating: 5 stars from 167 reviews. “”

  • App-based booking and record-keeping is a recurring practical positive (booking appointments, tracking needs, adding health notes).
  • Owners describe clear, transparent discussions of diagnosis and treatment, including being asked for approval before treatment goes ahead.
  • Multiple examples of pets being comfortable at visits (dogs “loving” the clinic even after surgery/vaccines; shy dogs warming up quickly).
  • Clinic environment is repeatedly described as calm/clean/organised; one owner highlights that the waiting area often isn’t crowded, which they found helpful for nervous dogs.
  • Some owners mention a monthly plan/subscription being useful for frequent visits (no prices or inclusions were specified in the reviews provided).

Special Services

Vet Nurse Training

Location

241 Westbourne Grove

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