Dog & Cat Vets in Beckenham

Medivet 24 Hour Beckenham, located in Beckenham, Kent, is a veterinary clinic that operates around the clock, providing continuous care for pets. It also functions as a veterinary nurse training facility, highlighting its commitment to education and professional development. The clinic has received a mixed response from its clientele, as evidenced by its 4.2-star rating based on 607 reviews on Google Maps. While the overall rating suggests generally positive feedback, individual experiences vary significantly. One particularly negative review highlights concerns about the clinic's prioritization of money over pet care, citing issues such as poor communication, overcharging, and dissatisfaction with emergency services. However, this perspective is counterbalanced by numerous positive reviews praising the clinic's high standard of care and compassionate service. Several reviewers have noted the professionalism and kindness of the staff, from receptionists to veterinarians. The clinic is described as clean and well-maintained, with a supportive environment for both pets and their owners. Clients have appreciated the thorough explanations provided during appointments, the smooth running of services, and the attentive follow-up care. The clinic's ability to handle complex cases, such as emergency C-sections, with skill and compassion is also highlighted, indicating a strong capability in managing critical veterinary emergencies. Overall, while some criticisms exist, the majority of reviews indicate a trustworthy and dedicated veterinary practice committed to high-quality animal care.

Beckenham Vets for Pets, located in Beckenham, has established itself as a highly regarded veterinary clinic, garnering a commendable 4.8-star rating from 45 reviews on Google Maps. This clinic is praised for its exceptional customer service and the genuine care the staff show for animals, emphasizing a patient-first approach rather than prioritizing financial gains. The reviews consistently highlight the clinic's welcoming and friendly atmosphere. Clients appreciate being greeted warmly upon arrival, which sets a positive tone for their visits. The professionalism and kindness of the staff, particularly individuals like Sophie, Charlotte, Rosie, and Dzuni, have been specifically noted. These team members have been described as informative, reassuring, and attentive, going above and beyond in their care. An instance of this dedication is reflected in a review where Sophie sent a photo update of a pet post-surgery, assuring the owner of their pet's well-being. The clinic offers transparent pricing, a feature appreciated by clients who have found value in their clear pricing lists. The facilities are described as modern, clean, and well-organized, which contributes to the overall high standard of care provided. In summary, Beckenham Vets for Pets is highly recommended for pet owners in the area. With a team that is both competent and compassionate, the clinic offers a reassuring and reliable choice for veterinary care.

Eden Park Veterinary Surgery, located in Beckenham, is highly regarded for its veterinary services, particularly its 24/7 or extended hours emergency care. The clinic boasts an impressive Google Maps rating of 4.7 stars based on 184 reviews, indicating a consistently positive reputation among pet owners. Several customer reviews highlight the compassionate and professional service provided by the staff. Patrons like Chidi Ejimofo and Paul Henson commend the clinic for its caring approach and reasonable pricing, emphasizing the staff’s friendliness and professionalism. Natalie Smith, a long-term client, praises the team for their supportive and empathetic care, especially during emotionally challenging moments such as euthanasia. However, not all experiences have been positive. Marilyn Hayes recounts a distressing incident where her dog passed away after receiving treatment, expressing dissatisfaction with the lack of follow-up communication. Similarly, Liz expressed concerns over inadequate communication during a critical moment when her cat faced complications during delivery, leading her to seek emergency care elsewhere. These reviews underscore the importance of effective communication, especially during emergencies. Overall, while Eden Park Veterinary Surgery is well-regarded for its affordability and quality care, these mixed experiences suggest a need for improved communication during critical situations. The clinic remains a favored choice for many local pet owners due to its professional staff and emergency services, but maintaining open lines of communication could enhance client trust and satisfaction further.