Medivet 24 Hour Beckenham

Medivet 24 Hour Beckenham is part of the Medivet group and is set up for round-the-clock emergency work, alongside routine care. The clinic is also listed as a Veterinary Nurse Training facility. In the latest reviews available to us, owners repeatedly describe rapid escalation to emergency surgery (including “less than 2 hours” from arrival to surgery in one case), inpatient care lasting up to a week, and frequent, detailed updates—including being allowed to visit a hospitalised dog daily.

Services

•24/7 emergency care (website states a nationwide emergency consultation fee applies overnight; see Pricing).
•Emergency surgery (multiple owners describe pets being taken to surgery urgently after sudden illness or traumatic injuries).
•Hospitalisation/inpatient care (one owner describes a dog being looked after for a week with daily updates).
•Emergency caesarean section (C-section) for a cat in difficult labour (review mentions successful outcome for mother and kittens).
•Vaccinations (first vaccinations mentioned for a puppy).
•Microchipping (done alongside vaccinations and a “top to tail” check).
•Mobility Pain Check (website text mentions a FREE Mobility Pain Check as a time-limited offer “until 30 November”).
•Health care plan (a receptionist “sorted out a health care plan” for an owner; no inclusions or pricing stated).

Pricing

•£130 consultation fee for consultations between 7pm and 9am (website: “nationwide consultation fee”).

People

•Deepa (vet) is specifically thanked by name in an owner’s account of emergency surgery and a week-long hospital stay; that review highlights in-depth daily updates, questions being answered, and the owner being allowed to visit their dog each day.
•Reception team is mentioned in several reviews for being organised and helpful (e.g., appointments “on time” with reminders; helping set up a health care plan).
•Nursing team is included in thanks in an emergency case review, alongside vets and reception staff, for support during a hospital stay.

Reviews

Rating: 4.2 stars from 616 reviews. “”

•Fast emergency response and surgery: examples include being told to come in immediately for sudden illness, surgery within “less than 2 hours,” and emergency surgery after severe injuries from a dog fight.
•Clear explanations and follow-up discussion: owners mention “detailed recommendations for next steps” and a further conversation after they had time to absorb diagnosis/treatment options.
•Ongoing communication during hospitalisation: daily updates and the ability to visit a hospitalised pet are described in one detailed account.
•Routine care experiences also noted: puppy check, first vaccinations, and microchipping with thorough explanations.
•A sharp negative outlier: one recent 1-star review alleges poor inter-staff communication, being overcharged, and feeling the clinic prioritised money over care—contrasting with multiple recent reviews praising professionalism and compassion.

Reviews for Medivet 24 Hour Beckenham

Note: Showing the 5 most recent Google reviews out of 616 we track in total. Recent reviews may not be representative of overall sentiment.

Marc Harding

in the last week

Always good service there.

Fiona Waller

An excellent service with detailed recommendations for next steps and a further conversation once we had digested the details of the diagnosis and possible treatments.

Sarah Connor

This specific branch is the best I’ve ever experienced. My 8 year-old dog was rushed in in an emergency after sustaining catastrophic injuries from a vicious dog fight. They performed emergency surgery and looked after her for a week. The staff are so friendly, kind, compassionate and are actually passionate about their profession. They truly care for your pets and go above and beyond to give the best care. They allowed me to visit her every day, gave me in-depth updates daily (answering all questions and addressing any concerns). I am so thankful to everybody at Medivet Beckenham - all the vets (a special thank you to Deepa), all the nurses, the reception staff as well. A big thank you. I 10000% recommend this Vetinary practice. This specific branch is now the only practice I use

Alison Whitley

Great practice. Professional and easy to deal with. Extremely knowledgeable re our pet's health concern.

Greg Firth

a week ago

Nothing but thanks and admiration for the team at Medivet Beckenham. My dog suddenly became very unwell, I was told to come in immediately. From brining him in, to emergency surgery was a less than 2 hours, and they saved his life. Their care, compassion and respect for the difficulty of the situation was unwavering throughout. Thank you

emily laince

Worst vet practice can't believe they are still running and established. They do not care about your pets only your money, I cannot describe the amount of stress and problems I had with this vet service for an incident with my cat in which they were horrific in, no good communication between staff, lies told, overcharged like crazy. Literally worst vet practice I've even been too only went as a emergency appointment due to it being the closets ones to me in which my cat was in need in immediate medical help after an incident however I had never even heard or been to them since my cats incident and wish I had more time to do more research and go to a different one. I wish them closure and job loss. DO NOT GO

ICM De Vilder

2 months ago

Medivet Beckenham is by far the best branch. They truly set the standard for quality care across Medivet. The veterinary doctors are top-notch, the reception team is warm and welcoming, and the appointments run smoothly and on time, with helpful reminders. The vet who looked after my cat and dog was outstanding— thank you.

Matilde

4 months ago

I can’t thank the team at Medivet Beckenham enough for the incredible care they gave my cat during such a stressful time. My cat was struggling with labour and had to undergo an emergency C-section. From the moment we arrived, the entire staff was calm, compassionate, and extremely professional. They walked me through every step, answered all my questions with patience, and treated my cat with so much love and attention. The surgery went well, and thanks to their skill and care, both mum and kittens are now doing great. It’s clear that everyone at the clinic truly cares about the animals they treat. I felt supported and reassured throughout the entire experience. I highly recommend their services to anyone looking for a trustworthy and kind veterinary team.

Alejandra Bolanos

I want to leave a positive review because the care and professionalism shown by everyone at this establishment have truly impressed me. From the receptionists to the doctors, the entire team treated my 7-month-old kitten with genuine kindness and affection. The clinic is always clean and thoughtfully maintained, creating a calm and reassuring environment for both pets and their owners. Every question or concern I had was addressed promptly and efficiently, with just the right attention to detail to provide clear and helpful solutions. I truly feel my pet is in the best hands here.

Beckie Boo

5 months ago

Brought my puppy in to get her top to tail check, 1st vaccinations and microchip. I was called bang on time, the veterinarian was soooo nice and explained everything thoroughly. The receptionist was very polite and helpful, she explained and promptly sorted out a health care plan. Overall 5 star service