Clinic Not Accepting Clients from VetsCompared
Medivet Muswell Hill – Vets in Muswell Hill
Clinic Overview
- Feedback is positive overall, with repeated praise for Karolina and Amy for knowledgeable, kind care and clear advice, particularly for cats. - Several owners describe the wider team as friendly and caring, and mention pets being well looked after during both routine visits and more stressful treatment or recovery periods. - Positive reviews also mention clean, well-maintained facilities, good communication, and fair or reasonable pricing.
Services
- •Routine and preventive care: 15-minute consultations, vaccinations, parasite care, neutering, microchipping, and nurse clinics.
- •Diagnostics and treatment: dentistry, X-rays, and an in-house laboratory for on-site testing. Reviews mention care for both cats and dogs, including medication supplied during appointments, treatment plans explained clearly, minor wound cleaning, and follow-up support during recovery at home.
- •Additional services: home visits and Animal Health Certificates for pet travel.
- •Emergency arrangements: out-of-hours care is provided via Medivet 24 Hour Hendon, including no charge for assessment by phone.
Pricing
A very limited amount of published pricing suggests the clinic may sit above average, but this is based on very few comparable services. The clearest published figure remains the £130 out-of-hours consultation fee at Medivet 24 Hour Hendon, the named emergency provider. Reviews are generally more positive about day-to-day value, with comments describing prices as reasonable and fair, and one owner calling the healthcare plan good value for money.
People
- •Karolina (vet): repeatedly praised for being knowledgeable, thorough, empathetic, and professional. Owners say she gives clear advice, handles cats especially well, and inspires confidence during more worrying cases.
- •Amy: mentioned very positively for cat care, with one owner describing her as knowledgeable, kind, and patient, and appreciating the treatment and advice given during the visit.
- •Joe: highlighted as informative and approachable, with clear answers to owners’ questions.
- •Wider team: reviews mention friendly vets, nurses, and reception staff, including follow-up phone support to help with nursing pets at home.
Reviews
Google rating: 4.7 stars from 189 reviews.
- •Feedback is positive overall, with repeated praise for Karolina and Amy for knowledgeable, kind care and clear advice, particularly for cats.
- •Several owners describe the wider team as friendly and caring, and mention pets being well looked after during both routine visits and more stressful treatment or recovery periods.
- •Positive reviews also mention clean, well-maintained facilities, good communication, and fair or reasonable pricing.
- •A smaller number of less positive reviews mention a more impersonal consultation style and a separate complaint about management conduct, which contrasts with the generally warm tone of most feedback.

