Medivet Muswell Hill – Vets in Muswell Hill
Clinic Overview
Medivet Muswell Hill is part of the Medivet group and treats cats, dogs, and rabbits. The practice is set up for routine care (15‑minute consultations, vaccinations, parasite care, microchipping and neutering) as well as diagnostics and procedures such as dentistry and X‑rays, supported by an in‑house laboratory. It also holds a Silver Standard Cat‑Friendly Clinic Award (ISFM) and is listed as a veterinary nurse training facility.
From the latest reviews, owners repeatedly name a vet called Karolina for thorough, direct advice and treatment plans that led to improvement after a single visit in some cases. Multiple reviewers also describe staff phoning to help them through home nursing after a cat’s illness. One reviewer reports a serious concern about management behaviour in the waiting area (attempting to set off a fire alarm) and refusal to help display a lost‑cat poster, which conflicts with the otherwise very positive feedback.
Services
- •15‑minute consultations
- •Vaccinations and parasite care
- •Neutering
- •Microchipping
- •Dentistry
- •X‑rays
- •In‑house laboratory (on‑site testing)
- •Nurse clinics
- •Home visits
- •Animal Health Certificate (pet travel)
- •Out‑of‑hours arrangements: out‑of‑hours care is provided via Medivet 24 Hour Hendon; the site states there’s no charge for assessment by phone.
Pricing
- •Out‑of‑hours consultation fee: £130 (as stated for the designated out‑of‑hours provider).
- •Reviews mention a healthcare plan described as “incredible value for money,” but no price or inclusions are specified in the information provided.
People
- •Karolina (vet) is repeatedly named in reviews. Owners describe her as
- •Knowledgeable and thorough, providing clear treatment plans (one owner says their dog recovered after a single visit by following her plan).
- •Able to handle cats who are usually wary, with one reviewer saying their cats “instantly” warmed up to her.
- •A source of direct advice during a difficult period with a cat’s illness.
- •Joe (staff member) is mentioned as informative, answering questions clearly.
- •Several reviewers mention phone support from the team to help with at‑home nursing during a pet’s recovery (names not provided).
Reviews
Google rating: 4.8 stars from 172 reviews. “”
- •Clinical care and explanations: multiple owners highlight thoroughness and clear treatment plans, particularly from Karolina.
- •Support beyond the appointment: reviewers describe staff phoning to guide home care during recovery.
- •Facilities and environment: one reviewer specifically comments that facilities were clean, well maintained and comprehensive.
- •A notable negative report about management: one reviewer alleges a manager tried to set off a fire alarm while clients were waiting with a dog, and that a lost‑cat poster was torn down—this sits in contrast to the otherwise strongly positive service experiences described by others.
Special Services
Animals Treated at Medivet Muswell Hill
Animals We Treat
Companion Animals
Opening Hours – Medivet Muswell Hill
Opening Hours
Hours
Reviews for Medivet Muswell Hill
Note: Showing the 5 most recent Google reviews out of 172 we track in total. Recent reviews may not be representative of overall sentiment.
Caleigh
3 weeks ago
Iwona Dreksler
a month ago
Karolina is the best! She’s looking after my two cats, her knowledge, empathy and professionalism is outstanding!
R Bck
2 months ago
All very friendly. At the moment providing a good fair service.
VP
2 months ago
The people are nice however the other day I was waiting for my appointment. The manager openly decided to try and set off the fire alarm while I was inside with my dog. This is very upsetting as this can be distressing for my dog. Also my friend lost her cat and we put up a poster around and we thought our local vet can be kind enough to help, nope the manager ripped the poster and asked for it to be thrown away. How is this a company for animals yet they can’t do a simple thing of helping my friend find her cat. Management they need to improve how they can help people with lost pets as well to consider how to act in front of their clients. Vet clinics are to care for animals to have sympathy not just a business of recklessness. Medivet do better.
Ebru Nart
2 months ago
Always a lovely experience when visiting. Warm friendly vets/nurses and staff. Rhubarb our cat is always well looked after.
Yoram Janowski
a month ago
Great service and best care for my dog. This is a small practice but they clearly love their work. Karolina is incredibly knowledgeable and thorough, and I always feel confident that I'm in the best hands...
Barnaby Lamb
2 months ago
Outstanding! Simply amazing. Veterinary facilities were clean, well maintained and comprehensive. The veterinarian was very knowledgeable and her extensive experience showed. I simply cannot find fault.
Tyler Caine
3 months ago
Amazed! I cannot get past my experience today. I recently changed to this vet and got on their healthcare plan for my two cats, which is incredible value for money seeing what they provide during one year. I had the pleasure of meeting Karolina, who gave great advice while being effortlessly hilarious, was so professional and direct, and got my cats to instantly warm up to her (which is never the normal!). Also had the pleasure of speaking with Joe who is so informative, answered all my questions with ease and made the end to my visit lovely. If you love your pets and want genuine well rounded advice with excellent treatment at an unbeatable price for the service, I suggest changing to Medivet ASAP!!!
Ayshe Irfan
3 months ago
Had a very scary time with my cat these past couple of weeks, but thanks to all of the team at Muswell Hill Medivet, Ziggy will be able to celebrate his first birthday this week 😊 Karolina is so kind, I appreciate everything she did for us, and for all her advice and care. She really has your pet’s best interests at heart. And shout out to all the people who phoned me and helped me through nursing Ziggy back to health (sorry I don’t know everyone’s names yet). Awesome team!! ❤️
Daria K
3 months ago
Highly recommend this practice thanks to Karolina - very experienced, knowledgeable and attentive vet. Karolina helped our dog Charlie on several occasions, who recovered after single visit while following Karolina’s treatment plan
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