
Vets in Muswell Hill, Greater London
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Alexandra Park Veterinary Surgery, located in Muswell Hill, London, holds an impressive rating of 4.8 stars from 193 reviews on Google Maps, indicating a high level of satisfaction among its clientele. The clinic is renowned for its dedicated veterinary services, with Mina frequently mentioned as a standout practitioner. Her professionalism, extensive knowledge, and genuine care for animals are highlighted in multiple reviews, with clients expressing trust in her abilities and commitment to animal welfare.
Despite the overwhelmingly positive feedback, there are a few critical reviews that provide a different perspective. A recent review by Susan Ostroff mentions a concerning experience where her dog's serious condition was not adequately addressed, leading to a distressing outcome. Another review by Rebecca Lightfoot criticizes the clinic's customer service, describing an interaction where she felt rudely dismissed when inquiring about registering her pet.
On the other hand, numerous long-term clients, like Federica Franco, have shown unwavering loyalty to Mina, praising her for being caring, honest, and trustworthy. Doğuş Şimşek and Anony Mous also commend Mina for her dedication and the personal touch she brings to her practice, suggesting that many patrons value her compassionate approach.
Overall, Alexandra Park Veterinary Surgery is highly regarded, particularly for Mina's exemplary service, though there are isolated concerns about communication and appointment handling. There is no clear, transparent pricing information available in the data. For those seeking a vet in Muswell Hill, this clinic is a notable choice, particularly for those seeking a personalized and caring veterinary experience.
111 Alexandra Park Road
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Note: Showing the 5 most recent Google reviews out of 193 we track in total. Recent reviews may not be representative of overall sentiment.
in the last week
This Vets has such good reviews, I took my Dog there and felt the first visit was fine. The second visit a long while after, my Dog was very ill so I took her there knowing she was probably gravely ill, Mina the Vet didn’t check her gums which were very pale and gave medication for arthritis to try and see if that helped her back legs. My Dog was extremely ill and I then had to wait for a vet’s appointment at another vet’s. We had to carry her in and make the decision to let her go. She suffered by not being examined properly by Mina and having to wait for an appointment at the second Vets.
a month ago
Called this morning for an enquiry to get an appointment for my pet, the woman answred the phone as if it was a hassel for her to do in the first place, when asked if the pet is registered and I responded no, she very rudely responded with we're not taking any registrations and hung up. Didn't even give me a chance to respond. Could have simply said sorry we are not currently taking registrations, have a nice day bye. I really do not understand the rudeness and attitude that came from this woman when I was simply making an enquiry.
2 months ago
I have been taking my cats to Mina for more than 13 years, even if I moved out of the area. If there were more stars I would have given them. Caring, honest, trustworthy and mainly great vet and very experienced. I only feel my cats are safe with her.
2 months ago
Mina is an exceptional vet- highly professional, knowledgeable, and genuinely caring. I would highly recommend her without hesitation.
a year ago
Mina is the best vet in London! She doesn’t do this for money but really helping the animals! 😍 For the rest of the local vets our friends are simply a business but not for her! We visited her with my Spooky for his vaccinations, neutering and other issues and she was always ready to book and seen us soon even though she is extremely busy! Thank you!
