Alexandra Park Veterinary Surgery

Alexandra Park Veterinary Surgery is a small-practice clinic in Muswell Hill, with vet Meena — also spelled Mina in some reviews — repeatedly praised for straightforward advice, compassion and an “honesty over profit” approach. Owners mention routine care such as vaccinations and neutering, alongside help with more complex situations including a frightened feral cat that was assessed, neutered, microchipped and tested for FIV. Reviews also describe pets being seen quickly when unwell, though there is one serious complaint about an allegedly inadequate assessment during illness and another about a rude phone interaction when asking about registration.

Services

•Routine veterinary care for cats and dogs, with reviews mentioning vaccinations, neutering and repeat visits over many years.
•Cat care features strongly in feedback, including long-term care for pet cats and treatment of a feral outdoor cat that other local vets had reportedly declined to see.
•Procedures and testing mentioned in reviews include neutering surgery, microchipping and FIV testing.
•Medical consultations and treatment mentioned include assessment of back-leg or mobility problems and prescribing arthritis medication, as well as seeing pets promptly when their condition worsened.

Pricing

No published pricing information is currently available for this clinic.

People

•Meena (also spelled Mina in reviews): the main named vet. Reviewers describe her as knowledgeable, experienced, kind and direct, with several long-term clients saying they trust her with their pets and value her practical, non-pushy approach. One owner gave especially strong praise for her handling of a frightened feral cat; one negative review alleges that a seriously ill dog was not properly examined.
•Reception/front desk: one owner praised a receptionist for listening carefully and quickly involving Meena in an urgent case, while another reported a rude response when enquiring about registration.

Reviews

Google shows 4.8 stars from 197 reviews.

•A strong recurring theme is trust in Meena/Mina’s judgement, with owners describing her as caring, experienced, honest and focused on what is necessary rather than upselling.
•Several reviews highlight cat care, including long-term clients who say they have stayed with the practice for years, and one detailed account of a feral cat being assessed, neutered, microchipped and tested successfully.
•Reviews also mention helpful access and value, including being seen soon despite the clinic being busy, plus comments describing charges as reasonable or very low.
•Negative feedback is limited but notable: one owner alleges a missed or insufficient examination during a serious illness, and another describes a rude phone call and being told the clinic was not taking new registrations.

Reviews for Alexandra Park Veterinary Surgery

Note: Showing the 10 most recent Google reviews out of 197 we track in total. Recent reviews may not be representative of overall sentiment.

Jane Plimmer

2 months ago

Mena assessed and neutered a feral, street cat, (we called him Claws) who was living in our garden. Several other local vets had declined to see him, because he was very frightened and consequently quite feisty and difficult to handle. Mena was incredibly kind and gentle, had no problems assessing Claws and went on to undertake surgery, chipping and FIV testing. Claws has made a great recovery and has settled back into his outdoor life. We feed him and he has a warm shelter. Without Mena's kindness, expertise and professionalism, such a positive outcome would not have been possible. Probably the best vet we have ever met. Highly recommended. Very reasonable charges too.

Louise Kidd

After spending thousands on vet bills for my beloved cat and still having no clear answers about his rapid decline, I reached out to Meena at Alexandra Park Vets after she was highly recommended by a good friend. From the very first phone call, the level of care was extraordinary. The receptionist truly listened and immediately went to speak with Meena, who then personally came to the phone to talk with me. Meena was incredibly understanding and compassionate. She even offered to review my cat’s medical history and said she would do her best to see us. The level of kindness and empathy was unbelievable — many vets wouldn’t even consider helping without registration and expensive consultation fees. For the first time, it felt like we had been thrown a lifeline. Sadly, my poor boy deteriorated overnight, so my partner and I rushed him to Meena first thing the next morning. She brought us in immediately and treated us with such care, sensitivity, and honesty, giving us the clear guidance we desperately needed in that moment. We are absolutely heartbroken to have lost our boy, but taking him to Meena was without doubt the right decision. Even after an already horrific day, Meena went above and beyond her duties by helping us take footprint moulds in his memory — a gesture of kindness I will never forget. I genuinely cannot thank Meena enough for her compassion, humanity, and for restoring my faith that there are vets in the profession who truly care. It’s not just about profit — Meena truly cares. Thank you, Meena. Sleep tight Mr Willesden 🐾 🐈‍⬛ 💔

Ella Fth

3 months ago

They are the best, Mina is very expert and kind, my cats love her. And their price is unbelievably law.

M Reg

4 months ago

Good no nonsense advice. Reasonably priced. Parking can be tricky to find.

David M

5 months ago

Friendly, caring, kind, knowledgeable. Honesty over profit, rare these days. Your pets will be well looked after. Recommended.

Tom Phillips

6 months ago

You don’t get ripped off for over loving and being extra cautious with your pet. I’ve been 5 or 6 times since getting my pup and there is no general appointment fee! Mina is amazing!

Susan Ostroff

This Vets has such good reviews, I took my Dog there and felt the first visit was fine. The second visit a long while after, my Dog was very ill so I took her there knowing she was probably gravely ill, Mina the Vet didn’t check her gums which were very pale and gave medication for arthritis to try and see if that helped her back legs. My Dog was extremely ill and I then had to wait for a vet’s appointment at another vet’s. We had to carry her in and make the decision to let her go. She suffered by not being examined properly by Mina and having to wait for an appointment at the second Vets.

Agnieszka Rut

7 months ago

Rebecca Lightfoot

Called this morning for an enquiry to get an appointment for my pet, the woman answred the phone as if it was a hassel for her to do in the first place, when asked if the pet is registered and I responded no, she very rudely responded with we're not taking any registrations and hung up. Didn't even give me a chance to respond. Could have simply said sorry we are not currently taking registrations, have a nice day bye. I really do not understand the rudeness and attitude that came from this woman when I was simply making an enquiry.