Medivet West Kensington - Barons Court Veterinary Centre

Services

• •General veterinary care for common pets and small mammals: The clinic treats cats, dogs, rabbits and small mammals, with 15-minute consultations listed. Recent feedback includes long-term clients who say their pets have been cared for here over many years.
• •Diagnostics and investigations: Website-listed facilities include an in-house laboratory, X-rays, ultrasound and ECG. Reviews give a practical example of the team patiently managing blood tests for a nervous cat.
• •Procedures and additional services: Dentistry and acupuncture are listed, alongside home visits and Animal Health Certificates for pet travel paperwork.
• •Training and out-of-hours arrangements: The practice is listed as a Veterinary Nurse Training facility. Out-of-hours care is available through Medivet 24 Hour Kensington, and the website states phone assessments are free.

Pricing

A very limited amount of published pricing suggests the clinic may sit above average, but this is based on very few comparable services. The published out-of-hours consultation fee via Medivet 24 Hour Kensington is £130, and out-of-hours phone assessments are listed as free. Reviews are mixed on cost: some owners praise receiving straightforward advice without feeling pushed into unnecessary products or services, while a small number of recent reviewers describe the clinic as expensive and raise concerns about charges linked to the monthly plan.

People

• •Tiago is praised in recent reviews as a knowledgeable, caring veterinarian who gives good advice.
• •Emma, Harriet, Ben and Bex have been mentioned positively in earlier feedback for compassionate support with complex cases, practical treatment planning and help around insurance-related decisions.
• •The wider team is repeatedly described as kind, patient, friendly and professional.

Reviews

Google rating: 4.3/5 from 139 reviews.

• •Many recent reviewers describe the team as caring, kind and professional, with several saying their pets were treated gently and attentively.
• •There are positive examples of careful handling of anxious animals, including a cat who eventually had blood tests completed with patience and compassion.
• •Longer-term clients speak warmly about consistent care over many years and say staff have gone above and beyond for both pets and owners.
• •A small number of recent reviews raise concerns about high bills and charges linked to the clinic’s monthly plan, but the overall tone of recent written feedback is still mostly positive.