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Medivet Pinner is part of the Medivet group and offers routine consultations alongside on-site diagnostics including an in-house lab and X-rays. The practice is led by Reena Patel (Partner and Veterinary Surgeon), and its website shows a broad everyday caseload including preventative care, common procedures such as neutering, and investigations that may need imaging or lab work. Recent reviews continue to highlight compassionate handling, support during difficult visits, and care for anxious or hard-to-handle pets, alongside one complaint about answers around spaying and the cost of medication.
Medivet Temple Fortune is part of the Medivet group. The clinic offers a broad range of first-opinion care, diagnostics and procedures, including imaging, endoscopy and minimally invasive “keyhole surgery”, and it is listed as an ISFM cat-friendly clinic. Recent feedback is largely very positive, often highlighting a kind, efficient team, easy appointments, and quick help with time-sensitive requests such as pet travel paperwork and medication.
Medivet Sidcup Station Road is part of the Medivet group and is listed as a Veterinary Nurse Training facility. The practice is used for ongoing dog and cat care, with reviews consistently praising Sandra for calm handling, clear explanations and compassionate support, including end-of-life care. Recent feedback also highlights prompt help for urgent cases and a polite, helpful reception and nursing team.
- •Reviews are strongly positive about the team’s manner, with repeated mentions of a warm welcome, friendliness and owners feeling cared for as well as their pets. - Communication is a standout theme: owners describe clear explanations, practical coaching on giving injections, and updates during longer procedures such as dental treatment. - Several reviews highlight calm, patient handling of more vulnerable pets, including a very scared dog, an anxious cat and a blind dog.
Ace Vets Cranham is a veterinary practice in Upminster, Greater London, with a strong local reputation for clear communication, thorough diagnostics, and supportive surgical care. Recent feedback frequently highlights continuity (seeing the same vet), compassionate handling of anxious or unwell pets, and a careful approach to costs and testing. Outside regular hours, clients are directed to contact Vets4Pets Romford for emergencies.
Our Score (66/100)
Creature Comforts Notting Hill is part of the Creature Comforts brand, which operates multiple veterinary clinics. The clinic treats dogs, cats and rabbits, and is listed as a veterinary nurse training facility. Owners consistently describe a calm, well-organised environment, with booking and pet record features available through the clinic’s app.
Creature Comforts Muswell Hill is part of the Creature Comforts group, with an “All Access” membership that can be used across its clinics. It appears set up for ongoing routine care alongside common everyday urgent problems, with a strong emphasis on easy digital access through in-app booking and live chat. The clinic also states that life-threatening emergencies are seen in-house during opening hours, with a partner out-of-hours provider used when closed.
Recent written feedback highlights
- •Strong experiences around surgery and follow-up: owners describe clear explanations before procedures, detailed discharge advice and reassuring aftercare support after a kitten spay and a dog’s operation. - Warm, thorough clinical care: several reviews praise vets for being gentle, reassuring and careful, including detailed work on a cat initially thought to have CKD. - Positive feedback for named staff: Dr.
- •Recent feedback is mostly very positive, with owners often describing the team as friendly, caring, professional, and helpful. - Lada is singled out repeatedly for gentle handling, clear explanations, and thorough checks, with praise across both routine appointments and more serious cases. - Dan and Patrick also receive strong praise, including for solving a persistent digestive issue and supporting a dog through cruciate ligament surgery and aftercare.
Creature Comforts Chiswick is part of the Creature Comforts group and is set up for both routine care and more involved work, with facilities including an in-house lab, digital x-rays, ultrasound, a full dental suite, and separate cat and dog wards. The clinic says it can handle urgent and emergency situations, with out-of-hours emergencies referred to partner providers. Recent reviews continue to highlight quick access to appointments, thorough consultations that do not feel rushed, and attentive follow-up around surgery, recovery, and difficult end-of-life decisions.